All reviews

Rating Breakdown

  • 5
    90% (160 ratings)
  • 4
    6% (11 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 100% (178)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2021

This app works flawlessly and does exactly what I need it to. It was easy to configure, and when I had questions during setup I received excellent support.

Using app

2 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 30, 2021

Great app and support. I have used this app for a few years now and it has been great. On a couple of occasions when I needed support (only because I was using it incorrectly) it was fast and sorted the issue out perfectly! Great app!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Excellent customer service, responded within minutes of the request and had the issue resolved. Thank you.

Using app

Over 3 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Oct. 10, 2021

I've used this App for multiple Client stores. Gives you more fine control to get Bespoke shipping. I use specifically the Third Party Carrier Calculated Rates. There is normally a bit of configuring you'll need to do with Shopify and the Parcelify team. They are both always very helpful and have awesome support!

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

By far the best shipping rates application out there. We have very complex restrictions on what products can be sold in what territories due to a vast majority of our products being produced under license from companies such as Disney. With Parcelify we have been able to set rules based on tags to achieve exactly what we needed. Another benefit of Parcelify is that when an issue does (rarely) occur, then the response is really fast and the issue is quickly resolved. I've been speaking directly with Richard, one of the co-founders, and he was extremely helpful with working out what went wrong and is very open to feedback on how things can be improved. The only thing that would take this app to the next level would to be able to make changes in bulk to the shipping rates, as at the moment we would have to go manually through all of them and due to us having rates for every individual country this is a lot of work. But I know Parcelify are planning to bring out a lot of features in the future so the app is just going to get better and better!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2021

Is the only option available to create rules based on distance without using zipcodes. Support is very good also.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

This application is essential in any store that has multiple product categories. Without it it would be almost impossible to control the rates of the deliveries of our products. Is has some complexity, but the customer service is helpful and responds pretty fast. It's highly recommended.

Using app

Over 6 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 16, 2021

Great app once you understand the filters to customize many different product rates, plus country rates for our business. Support team is friendly and great to help get you set up.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2021

Works perfectly for our needs. We needed to offer free shipping, but exclude a certain subset of products, and Parcelify did the trick. Easy to setup and configure!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2021

Very responsive and helpful team behind this app! A+++ customer service! Highly recommend the app and the service.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

Great app, couldn't find anything else with such advanced features. Perfect if you have a varied inventory. Support is speedy too.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Really usefull APP to set up different shipping rates based on tags, collections, weight and price. The support is always available to solve any doubt and help with set up.

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 3, 2021

We have been using this app for quite some time. Excellent functionalities. Unbeatable support. Thanks!

Using app

Over 1 year

Total reviews

5

Average rating

4.2

4 / 5 Share

Dec. 8, 2020

The support is awesome! Very friendly and helpful :) It's a shame that shopify causes so many issues with shipping, but it's nice to know the people at parcelify have our back!

Using app

21 days

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for your kind words! I'm glad we had a chance to chat about ways that we can improve and I look forward to taking your ideas to the team. Warmest regards, Richard

5 / 5 Share

Nov. 19, 2020

You can create really powerful shipping rules with Parcelify, and the support team are super helpful and quick to respond - even helping troubleshoot errors in any rules we have set up!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Our site uses a large variety of shipping methods. Of which all get affected by whether or not the item is or is not in stock. The Parcelify App so far seems to be doing a great job of making the shipping side of our site a better experience for our customers, as well as making our lives much easier to manage it. But most of all I have to say a big thank you to Aaron who did a fantastic job of getting us going. Top class customer service!

Using app

12 days

Total reviews

5

Average rating

5.0

4 / 5 Share

Oct. 19, 2020

Fairly customizable, does the basics of what is needed. Support is excellent, fast & helpful. Costly

Using app

14 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 2, 2020

Flexible app with great service! Allows for the variables we need to ship our furniture all over the country and control the customer experience and pricing.

Store

Medley

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

So far so good. The support is 5 stars! Got my shipping rules set up with ease and it seems a lot less complicated than many other options I tried. Haven't gone live with the migration yet, but the few tests so far have worked well.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

March 19, 2022

Exceptional app. Super stable, and deceptively powerful. We have free local delivery set up along with specific shipping rates for different areas in the UK. I really can't fault this app at all. We've been using it for well over year now and if you're looking for something to sort out your shipping, you need this. It's really good value too. I haven't used the support, so can't comment on that but that says something in itself. Sure, you need to put in an hour or so to figure it out - but it's pretty simple once you get used to it. You also need to be on a Shopify plan that supports carrier rates but if you pay for a basic plan annually, they'll activate it for you if you contact Shopify support. Update - after years of faithful service from this app, today we had an issue. Support was helpful and the issue got fixed (in fact it was nothing to do with the app, something changed on the Shopify end). I always think you can't really rate an app until something goes wrong and you get to see how it gets fixed. Suffice to say, I'm sure I'll be using this app for years to come. Top Drawer - thanks guys.

Using app

Over 2 years

Total reviews

12

Average rating

5.0