All reviews

Rating Breakdown

  • 5
    90% (53 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (5 ratings)

Reviews with Text

  • 97% (57)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 3, 2025

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

This is a fake review, and the store may be fake as well. Parcely app was installed for a few minutes only, and the merchant never reached out to our support. Just installed, left 1-star review, and uninstalled.

5 / 5 Share

Nov. 20, 2025

Clients service is perfect, apsver is quick and helped with things I didn't know that isn't working.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Parcley has created a very user-friendly system that makes work simple and seamless. Their customer support also deserves special recognition - a super helpful and professional team that quickly finds solutions to any situation. It has been a very positive experience with them!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

The Parcely team is amazing! I didn't know it at first but they set everything up for you (free of charge), you just tell them how you want to ship and with which couriers, and they’ll handle it. I once changed something and ran into a little issue late on a Friday, and they had it all fixed within 30 minutes. Super helpful and friendly support, can’t recommend them enough!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

The team is incredibly helpful and supportive! They patiently guided me through the setup and made sure the app was properly integrated into my Shopify store. I really appreciate their kindness and professional assistance – highly recommended!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Everything works well and support is always quick to help.

Store

CIAO

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Parcery.app has been a fantastic addition to my e-store. The support team is amazing - quick to respond and very professional, making the whole experience smooth and hassle-free. The app itself is perfect for my needs, streamlining our shipping process efficiently. I highly recommend Parcery.app for any business looking for a reliable delivery solution. Thanks for the great service!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Great app and service. Erik has been very flexible and provides quick answers. Highly recommend as an app and partner!

Store

Insplay

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2025

Very satisfied. Support is always provided in a timely and professional manner!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

Amazing customer service, fast and very helpful. Massive thanks to Erik

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

July 28, 2025

Support is fast and professional. Good solution for Latvian market if you work with DPD, Venipak, Omniva, Latvijas pasts, Unisend. But unfortunately there are no automated data exchange with Smartposti Latvia. You will need to create the transport stickers yourself by hand.

Using app

Over 1 year

Total reviews

7

Average rating

4.3

5 / 5 Share

May 27, 2025

Using app

About 7 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 1, 2025

I’ve been using the Parcely app for a while now, and it’s hands down one of the best apps out there! It’s super easy to use and makes managing deliveries a breeze. The customer service is fantastic—always quick to respond and incredibly helpful. Plus, the free installation was a huge bonus; the team set everything up for me without any hassle. If you’re looking for a reliable, top-notch app for your shipping needs, Parcely is the way to go. Highly recommend!

Using app

12 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 9, 2024

Unfortunately they created something that is sometimes working, sometimes not, at least this is what we experienced using their Foxpost integration. Also the fact that we need to wait about 15-30 minutes after each change in the settings makes the developer experince terrible. Rather should be a little more expensive in exchange for a normally working plugin.

Using app

9 days

Total reviews

1

Average rating

1.0

Developer Reply

I can see that you reached out to our support three times, and I answered, but I think you never got my replies (please check your spam folder). I even reached out to you from my personal email address. I'm sure your store is missing some important settings and that's why app does not work correctly. Please reach back to me and I will set everything up for you.

5 / 5 Share

Oct. 25, 2024

So far this is a great product. I find it very helpful. But the best thing and a perfect example to all the Apps - Customer Service. Outstanding, 110% best. Team is here to support and help out quickly when support is needed. Install this app and enjoy the luxury of having a help with all the setup. RECOMMEND!!!

Store

Alaushu

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2024

Good application, alowing for better customer/user experience than other pick up point apps that force you to pick the delivery location only after a payment is done. Haven't found a better option when you do not have shopify plus.

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Oct. 3, 2024

Great experience so far, very helpful and responsive staff. Quick as well! Thank you for everything!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

The app is great and makes it very easy for us to offer multiple delivery options to our customers. The excellent customer support is a huge added value: they set up everything for our webshop very quickly, professionally and completely free. 100% would recommend!

Store

KLAE

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

App is really simple and easy to use - the customer support was very fast to reply and Erik helped us through every step of the setup process. We were able to integrate additional shipping providers and now we can offer parcel locker delivery to our customers.

Store

LIPSELL

Using app

3 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Sept. 22, 2024

There is no information to how to cancel free trial. I tryed everything.

Store

WOXX

Using app

5 days

Total reviews

1

Average rating

1.0

Developer Reply

We actually did respond to your support request on Fri, 20 Sep 2024 at 9:40 AM, maybe it went to your spam folder. You can always cancel app plans or trial periods by uninstalling the app. Same with Parcely app, just uninstall it from your store and plan is canceled. Please consider changing the review as its a little bit unfair :)