Parcely.app
Let customers choose pick-up points and lockers in the EU
Rating
4.5
feedback
62
chart
#788
All reviews
Review RSS Feed
Oct. 25, 2024
So far this is a great product. I find it very helpful. But the best thing and a perfect example to all the Apps - Customer Service. Outstanding, 110% best. Team is here to support and help out quickly when support is needed. Install this app and enjoy the luxury of having a help with all the setup. RECOMMEND!!!
Oct. 13, 2024
Good application, alowing for better customer/user experience than other pick up point apps that force you to pick the delivery location only after a payment is done. Haven't found a better option when you do not have shopify plus.
Sept. 25, 2024
The app is great and makes it very easy for us to offer multiple delivery options to our customers. The excellent customer support is a huge added value: they set up everything for our webshop very quickly, professionally and completely free. 100% would recommend!
Sept. 23, 2024
App is really simple and easy to use - the customer support was very fast to reply and Erik helped us through every step of the setup process. We were able to integrate additional shipping providers and now we can offer parcel locker delivery to our customers.
Sept. 22, 2024
There is no information to how to cancel free trial. I tryed everything.
We actually did respond to your support request on Fri, 20 Sep 2024 at 9:40 AM, maybe it went to your spam folder. You can always cancel app plans or trial periods by uninstalling the app. Same with Parcely app, just uninstall it from your store and plan is canceled. Please consider changing the review as its a little bit unfair :)
July 1, 2024
Great! Parcely.app works perfectly with Pactic, a Hungarian aggregator shipping service provider, through which we access GLS, MPL, DPD, and other carriers. The app developer provided remote setup assistance for free, almost immediately. Thank you very much! In terms of value for money, it is one of the best shipping applications on Shopify!
May 17, 2024
I highly recommend Parcely for their easy app integration and exceptional support. Their team is incredibly responsive and has been invaluable in assisting us with all our shipping needs. Last but not least, their set up service is free, the team is kind and helpful, so I are delighted that we have found them. :)
March 25, 2024
Had a really great expirience! Whislt the apps general UX/UI might seem a bit old fashioned, it is easy to work with once you get the gist of it. I would like to say a SPECIAL thanks to Erik, I guess a Latvian member of the parcelyapp team, he really helped a lot on setting up my dpd and omniva api's, and very much went above and beyond to help our store, this has truly been a satisfying expirience.
Nov. 2, 2023
The support is very fast and always ready to help. They solved our problem very fast, and noticed us when it was ready. I could really recommend Parcely. :)
Nov. 1, 2023
Excellent support for Shopify store integration, everything was done by support without extra cost. Perfect!
Always ready to help :)
Oct. 24, 2023
A customer support team you can rely on!
Thank you for the kind words
Sept. 4, 2023
Now I use the Parcely on 2 websites. The app is great and very friendly priced - also good for smaller businesses. A cool way to have a lot of shipping services in your store. The support is pretty fast and everything is flawless. Any of my requests were 100% solved. Thank you.
We are happy to have you :)
Aug. 28, 2023
Great support, Thanks, Erik! Unfortunately the app does not generate labels if payment has not been captured. We will wait for an upgraded version to be able to offer more parcel providers.
Thank you for your review. The current logic is that the app will send order data to the service provider system after the order is in paid status. This ensures that the order is never shipped without payment. The only exception is a COD (Cash on Delivery) order. In this case, the order is sent to the service provider system with special COD settings. This will ensure that the shipping provider will ask for a payment from the customer before giving the package over.
Aug. 22, 2023
I must say parcely.app is great. First of all the widget at the start of the basket, secondly amazing support. Very rapid, straight to the point :) Capabilities to pay access a variety of courier services and automate exchange is a great plus. Really recommend using parcely.app for smaller and growing e-commerce businesses. And as a bonus, feel free to use their free offer to set-up the delivery:)
Thank you for the kind words. We are always happy to help :)
July 28, 2023
Best support ever! Very fast and very helpful. Erik has been so nice and responding almost inmedietly!
Thank you :) We respond fast and know shipping is a crucial part of the e-commerce business.
May 24, 2023
Great app, highly recommented! Thank you for quick set-up support! It solved the our long-standing problem to offer parcel locker pick-up option to our customers.
Thank you for the kind words, we are happy to help :)
March 27, 2023
Super fast and awesome support team. They did all setup process for me and helped with all questions. Also tool itself is very well designed and easy to use for the buyers.
Always happy to help and thank you for using our free app and shipping methods setup service.
March 9, 2023
Great support and fast integration. I totally recommend them :). We tried to use other apps for the same task, but definitely this is the best one for CEE region.
Always happy to help and thank you for using our free app and shipping methods setup service.
March 4, 2023
Best parcel app out there, very kind and helpful customer service. Using the app almost half of a year now. Definately recommended!
Thank you for the kind words and for helping us to integrate a new shipping service provider into the app.
Feb. 24, 2023
The next level of shipping. Great helpdesk, I had some issues but solved fast. The app works fast and smoothly. Thank you.