Parcely.app
Let customers choose pick-up points and lockers in the EU
Rating
4.5
feedback
59
chart
#621
All reviews
Review RSS Feed
July 1, 2024
Great! Parcely.app works perfectly with Pactic, a Hungarian aggregator shipping service provider, through which we access GLS, MPL, DPD, and other carriers. The app developer provided remote setup assistance for free, almost immediately. Thank you very much! In terms of value for money, it is one of the best shipping applications on Shopify!
May 17, 2024
I highly recommend Parcely for their easy app integration and exceptional support. Their team is incredibly responsive and has been invaluable in assisting us with all our shipping needs. Last but not least, their set up service is free, the team is kind and helpful, so I are delighted that we have found them. :)
March 25, 2024
Had a really great expirience! Whislt the apps general UX/UI might seem a bit old fashioned, it is easy to work with once you get the gist of it. I would like to say a SPECIAL thanks to Erik, I guess a Latvian member of the parcelyapp team, he really helped a lot on setting up my dpd and omniva api's, and very much went above and beyond to help our store, this has truly been a satisfying expirience.
Nov. 2, 2023
The support is very fast and always ready to help. They solved our problem very fast, and noticed us when it was ready. I could really recommend Parcely. :)
Nov. 1, 2023
Excellent support for Shopify store integration, everything was done by support without extra cost. Perfect!
Always ready to help :)
Oct. 24, 2023
A customer support team you can rely on!
Thank you for the kind words
Sept. 4, 2023
Now I use the Parcely on 2 websites. The app is great and very friendly priced - also good for smaller businesses. A cool way to have a lot of shipping services in your store. The support is pretty fast and everything is flawless. Any of my requests were 100% solved. Thank you.
We are happy to have you :)
Aug. 28, 2023
Great support, Thanks, Erik! Unfortunately the app does not generate labels if payment has not been captured. We will wait for an upgraded version to be able to offer more parcel providers.
Thank you for your review. The current logic is that the app will send order data to the service provider system after the order is in paid status. This ensures that the order is never shipped without payment. The only exception is a COD (Cash on Delivery) order. In this case, the order is sent to the service provider system with special COD settings. This will ensure that the shipping provider will ask for a payment from the customer before giving the package over.
Aug. 22, 2023
I must say parcely.app is great. First of all the widget at the start of the basket, secondly amazing support. Very rapid, straight to the point :) Capabilities to pay access a variety of courier services and automate exchange is a great plus. Really recommend using parcely.app for smaller and growing e-commerce businesses. And as a bonus, feel free to use their free offer to set-up the delivery:)
Thank you for the kind words. We are always happy to help :)
July 28, 2023
Best support ever! Very fast and very helpful. Erik has been so nice and responding almost inmedietly!
Thank you :) We respond fast and know shipping is a crucial part of the e-commerce business.
May 24, 2023
Great app, highly recommented! Thank you for quick set-up support! It solved the our long-standing problem to offer parcel locker pick-up option to our customers.
Thank you for the kind words, we are happy to help :)
June 2, 2023
I am very happy with the customer service, they helped me a lot to make everything run smoothly! I am very grateful! I can only recommend it.
March 27, 2023
Super fast and awesome support team. They did all setup process for me and helped with all questions. Also tool itself is very well designed and easy to use for the buyers.
Always happy to help and thank you for using our free app and shipping methods setup service.
March 9, 2023
Great support and fast integration. I totally recommend them :). We tried to use other apps for the same task, but definitely this is the best one for CEE region.
Always happy to help and thank you for using our free app and shipping methods setup service.
March 4, 2023
Best parcel app out there, very kind and helpful customer service. Using the app almost half of a year now. Definately recommended!
Thank you for the kind words and for helping us to integrate a new shipping service provider into the app.
Feb. 24, 2023
The next level of shipping. Great helpdesk, I had some issues but solved fast. The app works fast and smoothly. Thank you.
Feb. 16, 2023
Parcely works perfectly in our use case. Since we had multiple projects ongoing Parcely support took care of us in terms of shipping - they configured everything around it and has been always SUPER responsive. The app allows us to extend our business to whole Europe.
Thank you for your review. We are constantly adding new shipping methods from all around Europe and are always happy to help to set everything up.
Jan. 30, 2023
The web app on my phone didn't work at all. The search didn't work properly and if you already managed to search after selecting it, it selected a different branch. Support communicated until I said if they didn't fix it I would delete the app. They also promised 14 days free, but the app told me the very next day that I had to choose a plan and pay.
This review is unfair. I helped you to install and configure the app on the same day and there was a small problem with a few locations in CZ that we fixed in 2 hours. It seems that my email was the last one 12 days ago where I asked for more details but you never replied. Yes, 14 days trial starts after choosing a plan for the app. There are hundreds of happy store owners using our app and they are shipping thousands of orders daily.
Jan. 20, 2023
Olen väga rahul! Klientitugi on niii abivalmis, kiire ja vastutulelik ning see, et nad seadistavad tasuta kõik e-poes ise ära seoses tarnega/app-iga on lihtsalt MEGA! Soovitan soojalt!!
Suured tänud soovituse eest. Aitame alati heameelega :)
Jan. 20, 2023
Kindly helped us set up Parcely app in a short period of time for free. Using this app is easy and it is so much faster than manual label creating.
Thank you for using our app. Our app and shipping methods setup service is always free for all app users.