Parcely.app
Let customers choose pick-up points and lockers in the EU
Rating
4.5
feedback
71
chart
#627
All reviews
Rating Breakdown
Review RSS Feed
Dec. 22, 2022
At first, I was a bit confused about the Parcely setup, because I couldn't add the Widget to my cart page. I was surprised that the Parcely team offers free help to set up the app. So they solved it very fast for me.
Thank you for reaching out to us, we are always happy to help as themes can be different and app setup can seem to be overwhelming at first :)
Dec. 21, 2022
Really good customer service and fast help (in Estonian). We got our issues with Omniva parcel locker shipping all solved within a day. 100% reccommend!
Always ready to help :)
Dec. 14, 2022
We have been searching for shipping solution for some time and i must say, that parcely.app solve all the problems, other apps couldnt. Big + is widget in the cart (not at the end of the checkout). We needed support assist, because of some bugs cause by errors in our site code. Support solved it really fast, even set up whole checkout process, so it will work perfectly. They are real pros! :) Cheers
Thank you for the kind words and for using our free app setup service :)
Dec. 2, 2022
great app, easy to use filled with lots of guides and fast responding support! Definitely recommend it to others as well!
Thank you for writing to our support, we are always happy to help :)
Nov. 30, 2022
Great support - Fast & effective! Recommend. The support team helped to set-up complex custom shipping rates.
Thank you for the recommendation. We are always happy to help merchants to set up the app itself and configure the needed shipping methods without any extra charge.
Nov. 27, 2022
Great app and customer service! I recomend! They helped me to set up entire application and now i have a functioning store.
Thank you for using our free app setup service and good luck with the new store :)
Aug. 5, 2022
Great app for shipping, takes some time to understand it, but when you do, or in our case Erik from support helped us, which was just perfect, solved all of our problems in such short space of time. Would recommend to everybody any day of the week.
Thank you for turning to our support. Yes, app can seem to be complicated at first because it offers so many shipping related options. We are always happy to set the app up in the store without any extra charge.
April 5, 2022
Perfect app and best support I've ever contact. I highly recommend for your's online stores. Quickly installed and ready to use
Thank you for the review. Let us know if you need any help with the app settings or have questions regarding its different functionalities.
March 24, 2022
Best Shipping app for Shopify to make the customer's journey convenient and increase sales. The app itself is comprehensive, extremely user-friendly and their customer support team is responsive and helpful, even during the weekends and late evenings. We are very happy with Parcely.app optimising our shipping processes.
March 22, 2022
So far I´m really pleased with the app. But the amazing thing is that they helped me set it all up for free. It made my life so much easier. They really worked with me and thought through the process. Thanks! Recommend.
March 1, 2022
Fast and efficient customer support who thinks along and offers solutions. The app is convenient to use and the user experience is now many times more enjoyable.
Jan. 29, 2022
App that is easy to use and the support is always super helpful. Clients have also no problem with their orders. Would recommend!
Thank you for the kind words, we are happy to help :)
Jan. 27, 2022
This is a must-have if you are offering deliveries to multiple parcel lockers like DPD, Omniva, Smartpost, and others. Easy and clear for clients to use and speeds up the label printing for me. Recommend, recommend, recommend.
Thank you for the recommendation. We are focused to get the shipping label management even smoother.
Jan. 27, 2022
Have been using the Parcely app from the beginning with my store. We chose Parcely because of the local delivery options like Omniva, Itella and DPD pickup points and lockers. The support has been amazing at both assisting setting up the things as well as solving various questions.
Thank you for the kind words, we are happy to help and offer a free setup service.
Oct. 26, 2021
Brilliant app! Does exactly what we've like it to do. We had a small issue with certain functions and received a top-notch and fast help from their support team. Highly recommend this app.
Thank you for using our app and turning to our support with a problem that you had. We are always ready to help :)
July 4, 2021
Is really only suitable for Latvia/Estonia. It asks for "DPD interconnector API keys" which there are none for the UK, and offers "DPD lockers" which no one I asked had ever heard of.
We are sorry that you didn't find our app to be something that you are looking for. To be honest we are also very surprised by your comment about the app because everything you are describing Parcely app is not even offering and the app description clearly states it.
May 18, 2021
Parcely is just brilliant! Easy to setup and if there are any questions, friendly support helps immediately to setup everything.
April 27, 2021
Exactly what I was looking for and is very simple to use and easy for the customer to use. If something is not possible to set up yourself, then Erik is very helpful :)
Jan. 8, 2021
Very Good app and Excellent customer service! we use this app to deliver parcels to our customers in Lithuania. I had some trouble setting everything up. I reached out to the support team and they set everything up for me. Whenever i have a question they not only reply back fast but either make the change for me or teach me how to do it.
Dec. 13, 2020
We use the Parcely app on our store www.naturalchaga.eu which I essentially run alone. Even though I didn't understand all the elements it does everything we need. I needed help on more than one occasion (quite a few actually) as I suck as integrations etc. and they have been patient, understanding and fast. If you are a small business like me and need a really flexible delivery app with amazing customer service then you have found the right guys. Top marks, keep up the great work. I was not asked to write this review or rewarded for it, and I also rarely write reviews but their customer service is really so good I felt I should.