Pixc: AI Photo Resize
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Initially left a different review and the App contact me right away. I can not believe how Incredibly helpful they were - above and beyond service! It took several days to resolve my issues but they answered every questioned and kept going until my issues were resolved. I never expected that much assistance from an App. Highly recommend. Thank you so much! (original review) The app was easy to use. However I am very upset that I wanted to downgrade my service before the next billing period to avoid additional charges and immediately took away my service... that I already paid in full for using??! How is this possible? It should downgrade at the end of the billing cycle that I already paid for in full. I hope that we receive a credit to our card or our service is reinstated.
Thank you for your feedback, and I’m sorry for the frustration you experienced. Unfortunately, due to Shopify’s current billing system, downgrades take effect immediately, even if the billing cycle has already been paid for. We understand this isn’t ideal and agree it should apply at the end of the cycle instead. We've since followed up with you directly. Thank you again for using our app, and we truly appreciate your feedback. It helps us improve.
I’ve been using Pixc: Photo Resize recently, and I have to say, it’s an incredibly useful tool, especially for anyone who struggles with image dimensions. Whether you need to resize a single image or process multiple photos at once, it handles everything without a hitch. The real gem here is the Pay As You Go feature. It’s such a convenient option—no subscriptions or hidden fees, just pay for what you need. This makes it perfect for those of us who may not need to resize photos constantly but want a reliable service when the need arises. I also had the pleasure of getting help from Emyle, a member of their support team. She was so responsive and helpful in guiding me through the process of using the app. It’s rare to come across customer service that's so friendly and efficient, and Emyle made sure I understood all the features without feeling overwhelmed. Her assistance definitely made my experience smoother.
Thank you so much for the thoughtful review! 🙌 We’re really glad to hear that it has been a helpful tool for you. And thank you for the kind words about our customer support! 😊
verry nice
Thank you for taking the time to write this review! 😊 Glad you’re finding our app useful.
This app works really well to keep on top of photo resizing. I needed some help with a few photos and had amazing customer support from Jessie and Jen - they were able to help me with my issue and really went above and beyond! I recommend this app to anyone looking for an easy way to manage photo sizing to create a uniform look to their store.
Thanks so much for the kind words! 😊 It's nice to hear the app’s helping you keep your photos looking great. We know how important it is for your online store.
Werkt niet naar behoren, veel geld betaald !!
Bedankt voor je feedback en het spijt me te horen over je ervaring. We hebben in januari contact met je opgenomen, maar hebben geen reactie ontvangen. Mocht je in de toekomst hulp nodig hebben, dan helpen we je graag verder.
it resized my pics and now they are all small and have empry space on the side
easy and good! :) they could remove background also. it would be a great improvement.
Amazing app to work with. Fair price with easy functionalities.
Awesome work, saved a alot of time.
Wow. All I had to do is click 3 times and boom... all done. Amazing!
Very easy and straight forward!
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