Opinew Product Reviews App UGC
Opinew - All-In-One Shopify Review App To Boost Conversions
Rating
4.7
feedback
1,696
chart
#642
All reviews
Rating Breakdown
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Nov. 8, 2023
I looked a few reviews apps on the app store & this one was defiantly a winner.
Hi there, We're thrilled to know that you found our Opinew Product Reviews App UGC a winner amongst other apps on the Shopify store! Our team has put a lot of effort into making the app helpful and user-friendly and it's gratifying to hear that it stands out for you. Your positive feedback motivates us to further improve and keep delivering quality service. If there's anything else you need or any feature you think we could improve, we'd love to hear from you. Thank you for choosing Opinew. Best regards, The Opinew Team
Nov. 7, 2023
Het werkt feilloos! Emira van de ondersteuning reageerde zeer snel en kon helpen met het instellen van de app.
We zijn zo blij dat je een geweldige ervaring hebt met Opinew, vooral met onze ondersteuning! We stellen je lof voor Emira en je 5-sterrenbeoordeling zeer op prijs. Het betekent zoveel voor ons. We waarderen de tijd die je hebt genomen om je ervaringen te delen. Mocht je verder nog vragen of opmerkingen hebben, aarzel dan niet om contact met ons op te nemen. Hartelijk dank dat je voor Opinew hebt gekozen. Met vriendelijke groeten, Het Opinew Team
Nov. 6, 2023
super men
Hello, Just like Superman, we aim to deliver top-notch services! We're thrilled to know you gave us a super 5-star rating. Your positive feedback really makes our day. Thank you! If you ever need any assistance or have suggestions, we're here to hear from you. Your input helps us continually improve our services. Best wishes, The Opinew Team
Nov. 6, 2023
besst of all time
Thank you for your review! We're thrilled to hear that you consider our Product Reviews App as the best of all time. We always strive to offer the best services to you. Your feedback means a lot to us and helps us to continually improve our app. Best Regards, The Opinew Team
Nov. 2, 2023
This is a fantastic app. Not only is the design top notch, but it is very simple to use, although complex. Support is excellent. I recommend a 1 on 1 with Paul, because there are questions that can be answered more efficiently in a call. Import from Amazon was very easy. And it saves you a ton of money and time to collect fresh reviews in your shop, especially if you were used to using something like Trusted Shops. We set up the option of showing the review snippets in Google Shopping campaigns. Paul walked us through this setup, which I also recommend! This will take some time to show on search engine pages, so eager to see the results once Google publishes the reviews. You may need some small adaptions to your theme if it is heavily customized. But the Opinew support team also lends a helping hand here. All in all extremely impressed by this app!
Hello, Thank you for taking the time to share your positive experience with our product! We are thrilled to hear that you find Opinew to be so beneficial, and that you found import from Amazon to be simple. Also, we appreciate your recognition of the excellent support provided by Paul and the rest of our team. We're eager as well to see the outcomes of the review snippets showing up in your Google Shopping campaigns. Your patience and understanding with this and any necessary theme adaptations is much appreciated. Reviews like yours help continue our dedication towards ease of use and efficiency. Remember, we're always here to lend a helping hand when you need it, and your feedback means a lot to us. Thanks again! Best, The Opinew Team
Nov. 1, 2023
Easy to use. Quick to setup and import reviews. Quick support. I wish they had a better UI in line with LOOX. Otherwise, this is an excellent app.
We're delighted to hear that you find our Opinew Product Reviews App easy to use and that our quick support has been helpful. We appreciate your positive feedback! However, we also note your wish for a UI more in line with LOOX. We genuinely value this observation and will certainly look into this aspect of our interface. Our goal is to provide a pleasant and efficient experience for all our users, so improvement is always on the cards. Your feedback plays a crucial role in helping us refine our service. Thank you for taking the time to review us. Best Regards, The Opinew Team
Nov. 1, 2023
I really like it! It's easy to use and works well. Their trust is great! 5 stars! Excellent customer support!! Emira from the Opinew team was extremely helpful, knowledgeable, and understanding
We're thrilled to hear that you're finding our Opinew Product Reviews App easy to use and working well for you! Your positive feedback means a lot to us. It's great to know that the trust we aim to provide is hitting the mark, and we're elated that you had a positive experience with our customer support. Emira will be delighted to hear your commendation. Your feedback helps our team know we're on the right track! Please don't hesitate to reach out if you have any further comments or questions. Thank you once again for your encouraging words and the full 5 stars! - The Opinew Team
March 13, 2024
Update: I had an issue with the app not reporting billing correctly and then found that when my three month discount ended I had been overcharged by around £4 for that month. I asked them to look into it and the reporting bit was fixed but the overcharge remained and after the fix I had lost the additional 500 imports we'd agreed when we signed on. I had no reply about either the overcharge or the loss of additional imports. Confidence was gone and so we cut our losses and uninstalled. Have also found its a messy uninstall with lots of code elements left in the theme. A disappointing end for what seemed like a really promising app. --------------------------------------- This app is great for pulling in product reviews from other sources (Amazon in our case) and it also has solid automation for review requests and plenty of options of display. What really sets it apart though is the customer service - we have an issue trying to install one of the widgets with out theme and Haris at Opinew tech support had it sorted within minutes - incredible service!
Thank you so much for your wonderful review. We're thrilled to know that you're finding value in our product review app, especially considering its automation features and display options. We also take pride in our customer service, so it pleases us to hear Haris could assist you effectively and promptly. We always want to ensure you are getting the support you need! Your feedback plays a key role in helping us continuously deliver the best service possible. Thanks once again from everyone on the Opinew team.
Oct. 30, 2023
Perfect tool! Great support and easy to use! Great assistance right away.
Hello, We're beyond thrilled to hear that you're finding our tool perfect and easy to use. It's even more pleasing that our support team was able to provide immediate assistance. Your feedback lets us know we're all doing things right. Thanks for taking the time to share your thoughts. Your feedback is always invaluable in ensuring we deliver the best service possible. Best regards, The Opinew Team
Oct. 29, 2023
customer support are lightning quick and very friendly
Hi there, Wow, we're absolutely thrilled to hear such positive feedback about our customer support! We do our best to serve you as quickly and kindly as possible—that's our top priority. Your words have truly brightened our day. Your feedback plays a crucial role in helping us continuously deliver a high-quality experience. Thanks again for taking the time to write this friendly review and for your 5-star rating. Best, The Opinew Team
Oct. 28, 2023
I work with Sanjay today, he provided more than I ask for. Such a pleasure to work with Sanjay.
Hi, thank you for taking the time to leave us such a glowing review! We're pleased to hear that Sanjay was able to assist you and make your experience with the Opinew Product Reviews App UGC even better. We think highly of him too! It means a lot to us that you found our support to be so helpful. Your feedback keeps us motivated to provide top-notch assistance. Once again, thank you and we look forward to continuing to serve you. Best regards, The Opinew Team
Oct. 28, 2023
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Thanks for leaving a rating! It seems your review might have been cut short. We are happy to see the 5-star rating but we're keen to know more about your experience with our app. Your feedback matters a lot to us. If you have more to share, we're all ears. Cheers, The Opinew Team
Oct. 28, 2023
It's great! It also offers customer support. Their customer service is excellent and always available to help.
We're thrilled to hear your positive remarks on Opinew Product Reviews App UGC! We are proud of our customer support team and pleased to learn that they've made a notable difference in your experience. Your feedback is essential to us as we strive to continually improve our services. Thank you for taking the time to share your review. Best Regards, The Opinew Team
Oct. 27, 2023
I am new to the application and I did not know what to do, so their customer service contacted me, and I really want to praise their help and speed of response, and in particular I want to thank Nisha for her help. She deserves more than 5 stars.
Hello, We feel thrilled to hear about your positive experience with our customer service team and the helpful assistance you received from Nisha. We're committed to providing swift and effective support, and we're glad it shone through in your case. Being new to any application can present a learning curve, so never hesitate to reach out if more questions arise in the future. Remember, we're always here to guide you. We appreciate your 5-star rating and kind words. Thanks for choosing Opinew. Best Regards, The Opinew Team
April 10, 2024
Was great then unfortunately became very hard to use.
We're thrilled to hear that you're finding our app easy to use and that you had a positive experience with our support team, notably Vatsal. We pride ourselves on our prompt response and we're glad that it's making a difference for you. Your kind words motivate us to continue to provide great service. Should you need any more help in the future, we’re here for you. Your feedback is fundamental to our hard work and dedication. Best wishes, The Opinew Team
Oct. 26, 2023
Thanks i received my products within 10 days
We're really glad to know that you received your products timely! It's great to hear that we were able to meet your delivery expectations. However, we couldn't help but notice the four-star rating. If there's any area of our service that can be improved to provide you a five-star experience next time, please feel free to share it with us. Your feedback makes us strive to do even better. Thanks once again for choosing Opinew. Best Regards, The Opinew Team
Oct. 26, 2023
App very well made and excellent support!
Thank you so much for your 5-star review! We're thrilled to hear that you're finding the Opinew app well-made and our support excellent! Your positive experience truly means a lot to our team. If there are any more features or services you'd like to see, or any feedback you'd like to share, we're all ears! Thanks again for choosing Opinew, your support inspires us to make our app even greater. Best regards, The Opinew Team
Oct. 23, 2023
Muy buen servicio, tiene todo lo que necesitaba, responden y resuelven los problemas rapido :)
Muchas gracias por su fantástica valoración. Nos alegra saber que nuestro servicio satisfizo sus necesidades y que valoró nuestra rápida respuesta a los problemas. En Opinew siempre nos esforzamos por brindarle la mejor experiencia posible. Su feedback es muy importante para nosotros. Gracias de nuevo, equipo de Opinew.
Oct. 22, 2023
Great app!!
We're delighted to hear that you're enjoying Opinew Product Reviews App UGC! Thanks so much for taking the time to leave us a 5-star rating - it's greatly appreciated. Your positive feedback fuels our drive to deliver the best service possible. Don't hesitate to hit us up if there's anything more we can do for you! - The Opinew team.
Oct. 22, 2023
Ich hatte ein Synchronisations Problem und habe dann ein Glück über den Chat mein Problem geschildert. Mir wurde innerhalb von 2 Minuten geholfen, dass Problem wurde direkt behoben. Wenn ich selber über Google/Youtube etc. versucht hätte das Problem zu fixen hätte das bestimmt eine Stunde gedauert. Vielen vielen Dank!
Wir freuen uns sehr, dass wir Ihnen bei Ihrem Synchronisationsproblem helfen konnten und dass Sie mit unserem Chat-Support zufrieden waren! Es ist immer unser Ziel, unseren Benutzern so schnell und effektiv wie möglich zu helfen. Ihr positives Feedback motiviert uns sicher weiter zu geben. Vielen Dank für Ihre netten Worte und die 5 Sterne Bewertung! Mit freundlichen Grüßen, das Opinew Team