All reviews

Rating Breakdown

  • 5
    92% (1,565 ratings)
  • 4
    4% (69 ratings)
  • 3
    1% (11 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (40 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 28, 2023

Nisha was super helpful and very fast in her response to my questions. She resolved my issues in no time!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear about your excellent experience with Nisha from our team. At Opinew, we strive to provide swift and effective solutions, and it's great to know we hit the spot for you. Your kind words about our team member are much appreciated. Remember, we're here to support you, so don't hesitate to reach out if you have more questions in the future. Your feedback plays a vital role in our mission to consistently serve at our best. Thanks again for the perfect rating. Best, The Opinew Team

1 / 5 Share

Sept. 27, 2023

Tentei aumentar o plano várias vezes mas sem sucesso. Entrei em contato com a plataforma e eles disseram que eu nao sei selecionar o plano. É claro que eu sei, mas alguém na empresa nao esta preocupado com o bug que faz com que o cliente nao possa aumentar o plano. O aplicativo é muito ruim e infelizmente nao posso mudar pois perderia mais de 9 mil resenhas

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Olá, corrigimos seu plano mais cedo durante o dia. Talvez você não tenha notado. Na verdade, nossos desenvolvedores trabalharam em seu problema esta manhã e lançamos um hotfix especificamente para sua loja. Posso confirmar que nenhuma de suas avaliações desaparecerá e que o plano está funcionando corretamente. Não há nada com o que se preocupar! :)

5 / 5 Share

Sept. 25, 2023

The person who helped me was so kind. Fantastic reviews app with photos, videos and a great price. Switched from YOTPO and Opinew - a cheaper price for the same functionality and an easy-to-use app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear such positive feedback, thank you so much for sharing! We take pride in our customer service and affordability, so it's fantastic to know that you found our representative helpful and our app to be good value for the same functionality as YOTPO. If you have any further feedback or suggestions to share, we're always eager to hear them as it helps us to keep improving our services. Thanks again for choosing Opinew! Best Regards, The Opinew Team

5 / 5 Share

Sept. 23, 2023

Excellent customer service. Vatsal helped me with excellent support and thorough understanding of the overall requirements.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear about your positive experience with our customer service. It's great to know that Vatsal was able to assist you efficiently and thoroughly. Our aim is to make sure we understand your needs and provide you with the best possible support. Thank you so much for your 5-star rating. Your feedback is truly meaningful to us as we continually strive to provide top-notch customer service. Don't hesitate to get in touch if you need any more help. Best wishes, The Opinew Team

5 / 5 Share

Sept. 21, 2023

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Vatsal was prompt to respond and knew exactly the right thing to do. They were very helpful and efficient in solving our problems.

Store

Teendow

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to receive your positive feedback about Vatsal from our team. It's wonderful to know that our support team was able to provide swift and effective resolutions to your issues. We're here to ensure that your experience with our app is as seamless as possible. Your feedback is crucial to ensuring we continue delivering the top-notch service you deserve. Thank you for taking the time to share this. Best regards, The Opinew Team

5 / 5 Share

Sept. 18, 2023

Great app, fast support response. Recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear you're having a positive experience with our Opinew Product Reviews App UGC and our support team! Your recommendation means a lot to us. It's feedback from valued customers like you that helps us continue to improve and deliver the best possible service. Thank you! Best, The Opinew Team

5 / 5 Share

Sept. 17, 2023

Nice and fast customer service! Tank you Khushbu !

Store

Arhigh

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you found our customer service fast and efficient! Our team, including Khushbu, really strives to deliver exceptional service to every user. We’re so glad it hit the mark with you. Thank you so much for the 5-star rating, it’s greatly appreciated! Your feedback helps us to keep delivering the standard you’ve come to expect from Opinew. Best wishes, The Opinew Team

5 / 5 Share

Sept. 15, 2023

Es genial trabajar en línea con chicos tan geniales. Excelente servicio al cliente, fácil integración, panel para ver reseñas antes de publicarlas y una integración ultrarrápida.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por tu fantástica reseña! Nos alegra saber que te ha gustado trabajar con nosotros y que valoras nuestro servicio al cliente, la facilidad de integración y la rapidez de nuestro sistema. Tus palabras de apoyo significan mucho para nosotros, ya que siempre trabajamos para proporcionar un servicio excepcional a nuestros usuarios. Recuerda que siempre estamos aquí para ayudarte si necesitas algo más. Gracias por eligir Opinew. Saludos, El equipo de Opinew.

5 / 5 Share

Sept. 14, 2023

I have spent a lot of time working with various support providers for various apps recently and I can tell you that BY FAR Opinew has the best support. For someone who doesn't have a tech background, this is a must. I appreciate them so much and couldn't recommend them more.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

We're truly grateful for your positive feedback! When we hear that our support team has stood out as the best among many, we can't help but feel immensely proud. We understand how essential dedicated support can be, especially when technical knowledge might not be your forte. Hearing that we've been able to assist you effectively means a lot. Thank you for choosing and recommending Opinew. We strive to keep exceeding your expectations. Your insights drive us to provide the best service possible. Best Regards, The Opinew Team

5 / 5 Share

Sept. 14, 2023

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

Kenan was prompt and provided immediate service on Sundays, answering all questions with clear steps and providing detailed instructions. They made it easy to import reviews from another app using an integration.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, It's wonderful to hear your positive feedback! We're thrilled that Kenan could provide excellent service for you, even on a Sunday. We strive to deliver immediate and clear guidance, and it’s great to see we hit the mark in your case. We're also glad that you found our integration feature helpful for importing reviews. Remember, our team is always here to assist you whenever you need. We’re just a message away. Thanks again for the 5-star review. Best Regards, The Opinew Team

5 / 5 Share

Sept. 10, 2023

Stop looking around for review apps and save your time by just downloading this. It has everything you need and looks great on the site. The import function is the best on the market and helps you start on a new platform or on a new store.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you're loving our review feature, especially the import function, and how it looks on your site! Our goal is to make things easier and more convenient for our users, and your feedback confirms we’re on the right track. Thank you for choosing Opinew and taking the time out to share your experience. We're always here if you need any assistance! Best regards, The Opinew Team

5 / 5 Share

Sept. 9, 2023

This might be the best Shopify App experience I've had yet. It was so easy and straight forward to import reviews from Amazon to our Shopify store. Our store looks much more appealing with this enhancement. I had some questions and the representative that assisted me, Kenan was a huge help, answered everything I asked and was pleasant to work with. I highly recommend using this app if you're trying to grow your business on Shopify. Thanks!

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

We're thrilled to hear about your excellent experience with our Opinew Product Reviews App UGC! It's wonderful to know that the process of importing your reviews from Amazon to your Shopify store was straightforward and enhanced your store’s appeal. We're glad our representative Kenan could assist you with all your questions, as we aim to provide exceptional, pleasant customer support. We really appreciate your high recommendation, as helping businesses grow is our top priority. Your feedback is vitally important to us. Thank you so much for taking the time to leave us this wonderful review! Best wishes, The Opinew Team

5 / 5 Share

Sept. 7, 2023

It works exactly as described and is completely free. The best thing about this app is the support! I was experiencing a strange bug in my store so I submitted a support ticket. also its the easiest way to import amazon reviews

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that you've found Opinew to be exactly as described and that you're finding value in our free offerings. Our team takes pride in providing top-notch support, and it's great to know we were able to assist you with the bug you were facing in your store. Your experience with our Amazon reviews import feature is also fantastic to hear! Your feedback is highly appreciated and it helps us to continually improve our app and service. Thanks again from the Opinew team!

5 / 5 Share

Sept. 6, 2023

Emira is AWESOME! Fixed the problem I was facing quick! Under a couple of minutes.

Using app

6 days

Total reviews

9

Average rating

4.4

Developer Reply

Hello, thank you so much for your 5-star review! We're thrilled to hear that Emira was able to help you out and resolve your issue in such a timely manner. We pride ourselves on our efficient, friendly support team, and Emira will surely be glad to hear about your positive feedback. Please don't hesitate to reach out again if you have any more issues or questions. We appreciate your feedback and your use of Opinew Product Reviews App UGC. Cheers from the Opinew Team!

5 / 5 Share

Sept. 5, 2023

Great help and excellent customer support. I talked with Khushbu and she was amazing! Solved my problem practically instantly!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you had a great experience with our customer support, particularly with Khushbu! Your positive feedback means the world to us. It's fantastic to know that your problem was resolved quickly, as we strive for efficient problem-solving for all our customers. Your support encourages us to continue delivering excellent customer service. Thank you for taking the time to write this review. Best regards, The Opinew Team

5 / 5 Share

Dec. 25, 2023

110 de 100 buen soporte!!!!!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola, Estamos encantados de recibir una puntuación tan alta de ti, ¡gracias! Tus comentarios son agradecidos y nos alegra saber que nuestra aplicación Opinew ha cumplido tus expectativas. Si tienes alguna sugerencia o necesitas ayuda en algún momento, no dudes en hacérnoslo saber. Gracias por tomarte el tiempo para calificar nuestra aplicación, tus comentarios siempre son importantes para nosotros. Saludos, El equipo de Opinew.

5 / 5 Share

Sept. 1, 2023

It works wonderfully! It's amazing! This is the Shopify app that I use the most to help me. I give Opinew support 10 stars because they are always responsive and quick to resolve any issues.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your glowing review! We're thrilled to hear that our Opinew app has proven to be essential to your Shopify experience and that our support team has been prompt and efficient in handling your queries. Your kind words are truly motivating for us. Your feedback helps us continue to deliver great customer service and build better features. We love hearing how our app and team are making a difference. Feel free to get in touch any time you need a hand. Thanks again from all of us at Opinew!

5 / 5 Share

Aug. 30, 2023

Kenan, We appreciate your efforts. I tested the app and the support resolved a problem in minutes. It took me just a few minutes to send a chat message. Very good support so far!

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Hello there, We're thrilled to hear that you enjoyed the efficiency and speed of our support team! Providing prompt solutions for our users is a high priority for us at Opinew, so your feedback is much appreciated. We aim to continue giving you the swift and effective support you deserve. Once again, thank you for the 5-star review. Every opinion helps us grow! Warm regards, The Opinew Team