All reviews

Rating Breakdown

  • 5
    92% (1,565 ratings)
  • 4
    4% (69 ratings)
  • 3
    1% (11 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (40 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2023

Amazing app with a lot of benefits. Import live & real reviews with photos at ease. Very good customer support.

Store

Fungzy

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your glowing 5-star review. We're thrilled to hear that you find our app amazing and benefit-rich. It's great to know you've found it easy importing real-time, genuine reviews with photos, and you're happy with our customer support. Your positive feedback encourages and motivates us. We're here to support your journey every step of the way. Thanks again for sharing your experience — it's help like yours that make us grow and improve, day by day. Best Regards, The Opinew Team

5 / 5 Share

Aug. 25, 2023

negozio con capi originali e molto fornito. spedizioni veloci e sicure. consigliatissimo. ricomprerò sicuramente da loro

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Ciao! Siamo felici di sentire che sei soddisfatto della nostra app di recensioni di prodotti Opinew. Apprezziamo molto i tuoi commenti sui nostri servizi e le spedizioni rapide e sicure. È fantastico sapere che consigli la nostra app e che intendi utilizzarla nuovamente in futuro. La tua gratitudine ci influenza davvero! Grazie per aver scelto Opinew. Migliori saluti, Il team di Opinew

5 / 5 Share

Aug. 24, 2023

We are happy that we switched to this app. There are frequent updates that improve the user experience. Easy to use.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We truly appreciate your stellar review and are thrilled that you're pleased with the switch to our app. We always strive to provide routine updates to streamline user experience, so it's wonderful that you've found it easy to use. Your feedback motivates us to keep evolving and improving our services. Thanks for being a valued part of the Opinew community! Best wishes, The Opinew Team

5 / 5 Share

Aug. 18, 2023

Haris gave great support and the app works and looks great! Highly reccommend this app for product reviews

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear such positive feedback about our app and the support provided by Haris! Thank you for the recommendation and for taking the time to share your experience with us. Ensuring our users get quality assistance and enjoy using our app is always our top priority. Your kind words inspire us to work even harder to deliver the best possible experience. Please feel free to get in touch if you have any more details to share, questions or need further assistance. Your feedback and satisfaction mean the world to us! Best Regards, The Opinew Team

5 / 5 Share

Aug. 10, 2023

They solved my issue very quickly and with a lot of professionalism, i'm very happy with their services as well!

Store

Otipets

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We are thrilled to hear that our team was able to resolve your issue promptly and professionally. Your satisfaction is our top priority and your kind words validate our efforts. Please remember, we're here if you need assistance in the future. Your feedback is key to helping us serve you better. Thanks again for choosing Opinew. Best regards, The Opinew Team

5 / 5 Share

July 31, 2023

very pleased with amazon review integration, will upgrade soon, just need to sync more reviews, just not sure why the look review sync is not showing

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to know that you're pleased with our Amazon review integration! Your feedback is much appreciated. We also understand that you have concerns about the Look review sync not showing. Our team is here to help clarify this issue for you. Please take a moment to connect with our support team who can guide you further in resolving this. And of course, we look forward to your upgrade! We continually strive to improve our user’s experience based on feedback just like yours. Best wishes, The Opinew Team

5 / 5 Share

July 31, 2023

Great customer service and got the job DONE! I needed the reviews widget installed properly and it took 5 minutes.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! We're over the moon to hear that you had a fantastic experience with our customer service—and that we could help with your reviews widget installation so swiftly! Your feedback serves as a great motivation for the team here at Opinew, reinforcing our commitment to offer top-notch service. We hope you continue to enjoy our app and services. Thank you for your glowing 5-star rating! Best wishes, The Opinew Team

5 / 5 Share

May 30, 2024

The application is very pleasant and allows you to customise it as you need to, and the support is very responsive and gives good advice.

Store

Sevy

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us. We're thrilled to hear that you like the customization features of our Opinew Product Reviews App and that our support team has been helpful in providing you with good advice. Your feedback helps us continue to provide a high-quality service to all our users. If there is ever anything more we can do for you, please do not hesitate to reach out. Kind regards, The Opinew Team

5 / 5 Share

July 28, 2023

So far so good. Setting up all the free features worked well. good support. Let's see how things go. I might upgrade

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We’re thrilled to hear that you're finding our app useful so far. It's great that you've been happy with our support and the free features. As you continue to use Opinew, we're confident you'll find even more value in it. And should you decide to upgrade, rest assured our team is here to assist you every step of the way. Feedback like yours helps us strive to keep improving. Thanks for taking the time to share your thoughts. Best wishes, The Opinew Team

5 / 5 Share

July 26, 2023

One of the better Shopify apps I've used, if not the best. Great functionality, even on free plan. The support actually focuses on helping and most importantly- they have high knowledge. Compared to basically any other app support I've encountered.

Using app

28 days

Total reviews

4

Average rating

4.0

Developer Reply

Very high praise indeed, we hope we continue to live up to your expectations and provide value for Techilly! Thanks again, -Customer Success Team

5 / 5 Share

July 24, 2023

We had a small issue with our website where the Opinew app was causing a spinning wheel. I chatted them up and they promptly helped resolve the issue.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello! We're so glad that you reached out to us with your concern. It's unfortunate that you had to see the not-so-pleasant spinning wheel on your website. We want to assure you, we're always here to support you quickly and efficiently, just like we did this time. It's comforting to hear you're satisfied with the assistance. Your feedback and experience is crucial to us and we'd love to hear about your future interactions with our app. Thank you for your 5 star rating, it means a lot to the entire team at Opinew. Best, The Opinew Team

5 / 5 Share

July 21, 2023

Romona helped us solve our issue virtually immediately. Great customer support. I use Opinew for all my stores.

Using app

21 days

Total reviews

3

Average rating

4.0

Developer Reply

We're thrilled to hear that Romona was able to provide you with excellent support quickly. Our team aims to provide the best service and your feedback reaffirms the hard work we put in. It's encouraging to know that you use Opinew for all your stores. Your support and trust in us is greatly appreciated! Thank you! The Opinew team.

5 / 5 Share

July 20, 2023

This is a great app! Also very helpful and friendly customer support! This app is perfect for adding reviews to your website and has some great features like rich snippets. Love it.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Wow, your kind words made our day! We're thrilled that you're finding our app helpful and are happy with our customer support. It's great that you're getting value from the app's features like rich snippets. Your continuous support and feedback help us improve and deliver the best experience possible. Keep exploring, keep sharing, and don't hesitate to reach out if you have any questions - we're here for you. Thanks again and take care! Best, The Opinew Team

5 / 5 Share

July 18, 2023

I have been using the Opinew Shopify review plugin for my online store, and I am thoroughly impressed. This app has proven to be an invaluable tool for gathering customer feedback and boosting my store's reputation. The features and functionality provided by Opinew are top-notch. The installation and setup process were seamless, thanks to the user-friendly interface and clear instructions. It didn't take long for me to start collecting and displaying reviews on my website, which greatly enhanced the credibility and trustworthiness of my products. But what truly sets Opinew apart is their exceptional customer support. Whenever I had a question or needed assistance, their team was quick to respond and incredibly helpful. They went above and beyond to ensure that I had a smooth experience with the plugin, addressing any concerns or customization requests promptly and effectively. The level of professionalism and dedication exhibited by the Opinew support team is truly remarkable. They have consistently provided me with insightful guidance and valuable advice to optimize my review system and maximize its benefits for my business. Overall, I couldn't be happier with Opinew. This plugin has greatly improved my store's reputation, helped me gather valuable customer feedback, and the support I received along the way has been outstanding. I highly recommend Opinew to any Shopify store owner looking to enhance their review system and provide a stellar customer experience. Thank you, Opinew, for creating such a fantastic app and for delivering equally impressive support. Keep up the great work!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow! This is huge, thanks so much for the kind and detailed review on our app and service. It's great to see Opinew has had a strong impact on your business already (although we aren't surprised!) It really makes the extra effort our customer experience team puts in worth it when we see merchants happy with what we are doing. It sounds cliché, but we really do try to aim to provide the best customer service in the Shopify space. We have recently made some more hires within our customer experience team and we have made sure they are fully aligned with our mission of being the best, so it's great to hear feedback like this to validate what we are doing! Thanks again! -Opinew Customer Success Team

5 / 5 Share

July 12, 2023

I've just started using this review system and it is extremely easy. Definitely recommend and it's made me feel much more comfortable about getting sales. I imported the reviews from my Amazon listing pretty easily. You just have to copy and paste the link of the amazon listing and then it will sync in a couple mins. I did have a bit of trouble with the design of the reviews but the assistant was very helpful and quick to respond so she helped me to sort it. I 100% recommend using this service if you want something thats easy to use and understand

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the glowing review. Yes, design is very subjective, we have added various preset themes that you can use which simple and easy to customise to match your branding. However, like anything, if you want to really get the most out of it we recommend you spend some time to get it perfect for you. Of course, our support team are happy to advise and help with any code requirements to adjust your widgets. Here's to many years of review success! - Opinew Customer Success Team

5 / 5 Share

July 11, 2023

Excellent support. The customer support got back to me and answered my question. The developers are willing to add custom code as needed.

Using app

10 days

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for shedding light on your experience with our support team! We're thrilled to hear you found our assistance top-notch. At Opinew, we strive to address every query with dedication and it's always great to know our development team could provide custom solutions to meet your needs. Remember, we're always ready to assist you further. We're continually enhancing our app performance and service based on wonderful feedback like yours. Thanks once again for taking the time to share your review! Best Wishes, The Opinew Team

5 / 5 Share

July 10, 2023

Good app with quick and helpful support. They helped me out instantly even though I use the free version.

Store

Luftproffs

Using app

3 months

Developer Reply

We're thrilled to hear that you're enjoying our Opinew Product Reviews App UGC, and that our support team was able to assist you promptly! We take pride in the service we provide to all our users, whether free or premium. If you ever need further assistance, rest assured that our team is always here to help. Your feedback is a key player in our constant drive to improve. Thanks so much for taking the time to share your experience! Best Wishes, The Opinew Team

5 / 5 Share

July 10, 2023

Excellent product and amazing customer service. The graphics are well-curated and easy to set up. The app is very user-friendly.

Store

alumises

Using app

About 3 hours

Developer Reply

Hi there! We're absolutely thrilled to hear that you find our product excellent and our customer service amazing. Making sure our app is user-friendly and easy to set up is a top priority for us, so it's great to know you appreciated the well-curated graphics. Your feedback serves as a great encouragement to our team here at Opinew. Thank you for taking the time to share your positive experience. Feel free to reach out if you need anything further. Best wishes, The Opinew Team

5 / 5 Share

July 10, 2023

App is amazing really enjoy it and what it has to offer, The support is incredible, so glad I choose this app!!

Store

Redline Finish

Using app

3 months

Developer Reply

We're thrilled to hear that you're enjoying the Opinew Product Reviews App and finding our support incredible. It's fantastic to know that we were your chosen app, and we're here to ensure your experience remains top-notch. Your positive response truly uplifts us here at Opinew. Thank you for taking the time to leave us such a wonderful review. With appreciation, The Opinew Team

5 / 5 Share

July 10, 2023

It was a really good experience with Romana, she did a lot of help to add reviews to my product pages and also in other things. Thanks

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello, We're thrilled to hear about your positive experience with Romana and how she was able to help you integrate Opinew Product Reviews App into your product pages. Your kind words will be passed onto her. We always strive to provide top-notch assistance to make your experience with our app as smooth as possible. Your feedback is vital in allowing us to continue delivering this level of service. Thank you for taking the time to share your experience! Best regards, The Opinew Team