Opinew Product Reviews App UGC
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I highly recommend this app to all users. They also have great customer support! They were quick to assist me and were very helpful.
Hi there, Thank you so much for your kind words! Your feedback is critical to our success and we really appreciate you taking the time to share about your experience. We hope you have a wonderful day :) Customer Success Team | Opinew
So far we love using this app. It does exactly what we want it to do and import reviews from amazon easily. Daniel on the support team has been extremely helpful in installing all of the widgets we need.
Hi, Thank you for leaving us a 5-star review! We're glad to hear you were able to import Amazon reviews easily and that our support team assisted you properly. We hope you'll be able to influence a lot more orders with reviews 📈 All the best, Customer Success Team | Opinew
Super fast service and friendly staff. Set it up so that stars appear under my organic search results on google, within minutes of my request.
Hi there, Thank you for taking the time to share your experience with us! We are happy to hear our support team hit the mark for you. Your feedback is highly appreciated and will help us to maintain our support quality and service to customers. It was a pleasure serving you. Have a wonderful day! Customer Success Team | Opinew
I was having trouble with this app and reached out to them and they fixed all my issues right away.
Hi, Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help. Have a fantastic day, Customer Success Team | Opinew
The widgets are very easy to use and have greatly enhanced the homepage of our store. The app is great for reviews, and I like that it automatically updates with the latest reviews. I did have an issue with the carousel, and Daniel helped me quickly solve the problem.
Hi there, Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help. Customer Success Team | Opinew
Very good app, I was able to transfer all my eBay and Etsy reviews. Customer support was helpful as well. One thing I would suggest to improve it to be able to have a star banner at the header of the page with just the stars and the rating. Other than that really pleased with the app and features.
Hi, Thank you for leaving us a 5-star review! We're glad to hear you were able to import eBay and Etsy reviews easily and that our support team assisted you properly. Thank you for your suggestion, we shared it with our development team so they can consider it and add it to our roadmap! All the best, Customer Success Team | Opinew
This app is great for pushing my Amazon reviews to our Shopify store for better proof of sales. Live chat is a blessing, Daniel corrected my issues in no time at all. Really helps! Thanks!
Hi, Thank you for leaving us a 5-star review! We're glad to hear you were able to import Amazon reviews easily and that our support team assisted you properly. We hope you'll be able to influence a lot more orders with reviews 📈 All the best, Customer Success Team | Opinew
Opinew has made reviews very easy. also great customer service from Daniel. has helped me step by step.
Hi there, Thank you for taking the time to share your experience with us! We are happy to hear our support team hit the mark for you. Your feedback is highly appreciated and will help us to maintain our support quality and service to customers. Feel free to drop us a message via the Live Chat button if you need any help. Have a wonderful day! Customer Success Team | Opinew
I've used Opinew to import and run reviews for Shopify store. I did a lot of research in trying to find the best app that also supports Amazon imports. Their customer service has been incredible when I ran into importing issues. They went above and beyond. Highly recommend them.
Hi, Thank you very much for this 5-star review! We are working every day to make sure that Opinew is the best import review app on the market, and we're delighted to hear you were able to import all your reviews from Amazon :) We hope that you'll continue to use the app and share your experience with us! All the best, Customer Success Team | Opinew
A nice app for getting your reviews on flick. We have the overwhelming majority of our customer reviews on Amazon. Being able to transfer it quickly to Shopify is a pretty big deal for us as far as social proof goes, and Opinew does the job pretty well. There was a small nuance/question with the review importing process so we turned to the customer support for help. Literally within minutes got the reply that solved the issue. Haven't tried all the features, but so far it has been a good overall experience.
Hi, Thank you for leaving us this awesome 5-star review! It's great to hear you were able to import all your Amazon reviews and that the support team hit the mark for you. Don't forget to keep a track of your influenced revenue in your dashboard so that you can see much of your business has benefited from your reviews! Have a wonderful day, Customer Success Team | Opinew
I used this app to pull reviews from Amazon. It has great social proof. Very easy to use and the team is very responsive and so helpful. High recommend! Thank you much Support working very good .... :)
Hi, Thank you for sharing your experience with us! We are glad you are happy with Opinew and that you were able to pull all your reviews from Amazon! Please feel free to drop us a message any time if you need further assistance. Have a lovely day, Customer Success Team | Opinew
Only just installed but so far very happy with it. Relatively intuitive to use and looks pretty with lots of customisation possibilities. Also best ever customer support (special shoutout to Daniel)! I'm using a free version and what you get is pretty amazing. Tried 2 other apps briefly and this was the best. For the Opinew team: There are some things that could be further optimised (e.g. in 'request schedule' section it'd be nice to see product order date and ordered items, or be able to sort customers) and also and some glitches (e.g. I seem to have to click "schedule" button twice before it gets sent) Thanks for the great work guys!
Thanks so much for leaving a great review, also you can't imagine how valuable feedback like this is to us, thanks so much! We will continue to improve the way we allow you to manage your review requests. We will certainly take action on your points ASAP! Customer Success Team | Opinew
Handy plugin! It has solved many of my problems, and there are some things I don't understand. The customer service was very patient and taught me how to solve problems. It is worth recommending!!
Hello! We're glad to hear that our Opinew Product Reviews App has been able to solve many of your problems! We're also pleased to know you found our customer service team helpful and patient. We noticed from your review that there are a few aspects of our plugin you don't understand completely. We're more than happy to provide further clarification if needed. Our aim is to make sure you're getting the most out of our app! Your recommendation means a lot to us, and so does your feedback. Thank you so much for taking the time to leave us this stellar review! Sincerely, The Opinew Team
I used this app for almost 2 years. I like customer support, they usually reply to my message and fix some problems in a short time.
Hi there, Thank you for this great review. We’re happy to hear you like our app and really appreciate your feedback regarding our support team! We hope you were able to see the benefits of having reviews on your Shopify store. If you have any issues or questions, don’t hesitate to contact us via chat or email. We’ll be happy to help :) Customer Success Team | Opinew
Just read this review about Opinew not having some settings and it couldn't be further from the truth. We've tried a few other review platforms and Opniew is not only extremely well designed and intuitive to use, their team is absolutely amongst the most responsive and helpful of any we have communicated with over the years. Would give them 10 stars if it was possible. Go check out the other review providers if you're not convinced. Or better yet, save your time and money and see what these guys can offer you.
Hi, Thank you so much for leaving us this amazing review! We're delighted to hear that you are satisfied with both our product and service. Your feedback is critical to our success and we really appreciate you taking the time to share your experience. We hope you have a wonderful day :) Customer Success Team | Opinew
If you're looking for a review app, this is a must-have. Support is a big plus, even with the free plan! I had an issue and they solved it super fast.
Hi, Thank you for leaving us a 5⭐️ review! We're delighted to hear that our app & support hit the mark for you. Have a lovely day, Customer Success Team | Opinew
I thoroughly recommend this app! The simplicity is super impressive and they have outstanding customer service. This app has better features than other similar apps, and the developers thought of everything needed to help sales. They are also very responsive and helped us get the most out of the app. We have noticed that customers are reading through the reviews and this has helped boost our sales,
Hi, Thank you so much for this amazing review! We're delighted to hear you are already seeing the benefits of using Opinew. Rest assured that we will continue to improve the app and provide an excellent customer experience. It's a pleasure serving you. Have a great day! Customer Success Team | Opinew
It was easy to import my amazon reviews, besides that I really like the support that is super quick, efficient and friendly.
Hi, Thank you for leaving us a 5-star review! We're glad to hear you were able to import Amazon reviews easily and that our support team assisted you properly. We hope you'll be able to influence a lot more orders with reviews 📈 All the best, Customer Success Team | Opinew
Opinew was a great alternative to other review apps. Excellent app that delivers exactly what it promises! The review portal that we choose across all shops.
Hi there, Thank you very much for this 5-star review! We are working every day to make sure that Opinew is the best import review app on the market, and we're always open to feedback or suggestions. We hope that you'll continue to use the app and share your experience with us. All the best, Customer Success Team | Opinew
I left the original review at the bottom, but needed to update. We left Opinew in 2023 because it lacked some features and integrations we needed as we grew. After a year on Loox, we needed features they didn't support so came back to see how Opinew has evolved. Wow, how a year changes things... Endless technical issues and Opinew has now outsourced support. Their support is subpar to put it nicely. If you're just using the basic features, it may be alright but there's a plethora of other review apps at a much better rate. If you operate a real business and not just a hobby, stay away. Original Review Love the app but love the service even more. Onboarding is a breeze, they walk you through all the features and help configure the settings around your goals during the setup. Support is immediate - we found a bug and their team had it fixed within a few hours. Highly recommend
Hi there, Thank you for taking the time to share your experience with us! We are happy to hear our support team hit the mark for you. Your feedback is highly appreciated and will help us to maintain our support quality and service to customers. It was a pleasure serving you. Feel free to drop us a message via the Live Chat button if you need any help. Have a wonderful day! Customer Success Team | Opinew
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