Opinew Product Reviews App UGC

Thank you for the 5-star rating and for sharing your experience with our service! We're thrilled to hear you appreciate the quickness in our responses, and the feature to import Amazon reviews to Shopify stores. Your suggestion to add a feature that allows you to enter your own comments in the automatic import is a valuable one. We understand how this addition could enhance your user experience, and we'll certainly consider it for our future updates. Please continue to share your thoughts and ideas with us, as they play a crucial role in our improvement. Best Wishes, The Opinew Team

We're absolutely thrilled to hear about your positive experience with our customer support, and we’re sincerely grateful for your 5-star rating! We pride ourselves on the level of support we offer and it's great to know that we were able to meet your expectations. Your kind words mean the world to us and encourage us to keep striving for exceptional service. Your feedback truly makes a difference. Thank you once again from the Opinew team.

We're really glad to hear that you had a positive experience with our support team and that the app is meeting your expectations! Your positive feedback makes all our efforts worthwhile. It's wonderful to know that we could assist you promptly and our app is functioning as expected. Remember, if you have any other questions or need further support, our team is ready to help. Your feedback is critical in helping us continually improve. Thanks again from the Opinew Team!

Hello, We're thrilled to hear that you love the features of our Opinew Product Reviews App! We strive to provide an interface that allows for robust user-generated content, so we are glad you found adding comments and photos useful. It also makes us very happy to hear about your positive experience with our customer service. One of our biggest priorities at Opinew is to ensure quick and efficient responses to all our customer inquiries. Thank you so much for your kind words and excellent star rating! Your feedback is very much appreciated and helps us continuously improve our app and service. Kind Regards, The Opinew Team

Gracias por tu genial revisión de 5 estrellas. Nos alegra saber que encuentras nuestra aplicación útil y que te ha ayudado a generar confianza con tus clientes. También apreciamos tus amables palabras sobre nuestro equipo de soporte. Sentimos oír que has tenido problemas con la compatibilidad de tu theme. Te aseguramos que estamos disponibles para ayudarte a resolver esto. Por favor, no dudes en contactar a través de nuestro sistema de soporte si vuelves a encontrarte con este u otros problemas en el futuro. Tu feedback es esencial para nosotros. Atentamente, El equipo de Opinew

Hi there, We're thrilled to hear that our app is working well for your store's needs and that you've found it easy to use! Our aim is to deliver on our promises and hearing feedback like this really validates our efforts. Thank you for sharing your positive experience with our product. Your feedback plays a crucial role in our ongoing efforts to improve our services for our users. Best wishes, The Opinew Team

We're thrilled to hear that you're finding our app useful and professional looking. It's great to hear that everything is running smoothly so far. Our team, including Romana, is always here to help - no question is too small or too big. Thank you for your 5-star review, your feedback is crucial to us and it helps us maintain our standards. Best Wishes, The Opinew Team

Hi, Thank you for taking the time to leave us a positive review. Our mission is to make every user's experience as seamless as possible, especially when they're new to our platform. It's great to know that our team was able to help you get started and guide you through the process. We're here for you whenever you need us and look forward to continuing to provide you with excellent service. - Opinew Customer Success Team

Hi, Thank you so much for sharing your positive experience with us. We're delighted to hear that you found our customer service to be excellent and that Daniel was helpful and friendly in setting up the review platform on your site. Your satisfaction is our top priority, and we look forward to continuing to serve and support you. Thanks again for your feedback. - Opinew Customer Success Team

Hi, Thank you for taking the time to share your positive experience with us. We're pleased to hear that you've been satisfied with our software and the support provided by our team, specifically Daniel. We sincerely appreciate your continued trust in our service. We're here to support you anytime and look forward to continuing to meet your needs. - Opinew Customer Success Team

Hi, Thank you so much for leaving us a 5🌟 review! We're committed to providing excellent service and support to all our users and it's wonderful to hear that we're hitting the mark. Best wishes, - Opinew Customer Success Team

Hi, Thank you so much for your positive feedback. We're delighted to hear that our service has been useful for your business and our free plan is meeting your needs as you start out! We're here for you anytime, and we're excited to continue supporting your business journey. - Opinew Customer Success Team

Hi, We're absolutely thrilled to receive your positive review and recommendation. It's fantastic to hear that you've found our features to be the best in the market! We truly appreciate your recommendation and look forward to continuing to serve you. - Opinew Customer Success Team

Hi, Thank you for your fantastic review and for recommending our app to others. Our customer service team is dedicated to providing real-time support through live chat, and we're thrilled to hear that you've found their service to be excellent. Your support means a lot to us and we'll strive to continue meeting your expectations. - Opinew Customer Success Team

Hi, Thank you so much for your kind words and positive review. We pride ourselves on offering a customizable experience and top-tier customer service, and we're delighted to hear that you've had a positive experience with us. Best wishes, - Opinew Customer Success Team

Hi, Thank you for taking the time to share your experience with our app! We're glad to hear that you were able to quickly resolve your issues with the widgets. We always strive for efficiency in our customer service, and it's great to know that we were able to assist you promptly. Our support team is always on hand to help with installation or anything else if you get stuck! - Opinew Customer Success Team

Hi, Thank you so much for your positive feedback. We're thrilled to hear about your positive experience with our customer support team! We greatly appreciate your support and are here for you whenever you need us. Don't hesitate to reach out with any further questions, concerns, or feedback. - Opinew Customer Success Team

Hi, we reached out in multiple ways to try to support your issue that was caused by another app and not by Opinew, unfortunately in this case you reached out to Shopify support for clarity and they gave you some terrible misinformation claiming that Opinew was causing the issue when it wasn't! We have screenshots from yourself to the Shopify support agent which shows the lack of product knowledge from that support agent. Here is a summary of the conversation: Danielle (Shopify Support Agent): "Opinew is also for retargeting, when did you activate this is seems like they are not properly cascading the abandoned checkout emails" Your response: "I installed it Thursday same as Reputon eBay importer." Danielle: "Okay no worries will have to contact the app developer directly to rectify the emails for the abandoned checkout" This is false. Opinew isn't for retargeting nor does the core app have anything to do with abandoned checkout emails. Opinew had no code on your checkout page so it was impossible that it was causing your errors. It's worth noting that we never received communication from Shopify about this case. Of course this was escalated to Shopify Partner support immediately for giving you false information. The service we subsequently received as a business from Shopify was unacceptable. Although the agent understood the situation and admitted how frustrating it must be. He confirmed that Shopify would not be issuing an apology to you as the merchant or us as the app. This is frustrating on many levels as it has left us with a loss of a valued customer, an unwarranted 1-star review and also left you with an unsolved issue not caused by Opinew. We are sorry this has been a negative experience for you. We did our best to get Shopify to reach out to you with proof and with help to rectify their mistake. It's a shame their service to both you and us was so poor. We wish you the best for the future. - Opinew Customer Success Team

Hi Gary, We're over the moon to hear your positive feedback! It's great to know that Opinew Product Reviews App UGC is saving you time and that you're happy with our support team. They're indeed fantastic, always ready to help our valued users such as yourself! Thank you so much for taking the time to leave us this glowing 5-star review. Your feedback plays a huge role in driving us to continuously enhance our services. Best, The Opinew team

We're absolutely delighted to hear that our Opinew Product Reviews App UGC tops your favorites list! Your feedback truly means a lot to us. It's wonderful to learn that you find our app simple to use and effective, and that our customer support is living up to your expectations. We’re thrilled to have you onboard and we're excited to continue supporting your future stores! Your feedback is instrumental in helping us deliver a superior experience for all our users. Thanks and Best Regards, The Opinew Team