Opinew Product Reviews App UGC
Opinew - All-In-One Shopify Review App To Boost Conversions
Rating
4.7
feedback
1,697
chart
#642
All reviews
Rating Breakdown
May 15, 2023
Support was quick to respond to my questions. Daniel has the best support team that I have ever encountered
Hi there, We're thrilled to hear that you had a great experience with our support team! We strive to provide efficient and top-notch assistance, and we're pleased to know that we hit the mark for you with Daniel. Your kind words greatly motivate us to keep doing what we're doing. Your feedback is extremely important to us and it helps us continually strive for outstanding service. Thank you again for your amazing support! Best Regards, Opinew Team
May 15, 2023
I was able to install it on Shopify successfully and have their support team help me. The reviews bring more credibility to my newly-launched website.
Hello, Thank you for giving us a 5-star rating and for your kind words. We're glad to hear that our app was easy to install and our support team could assist you. It's fantastic that your reviews are adding more credibility to your website. Your feedback is a big help to us in ensuring we're meeting our users' needs. Thank you again for taking the time to share your experience. Best wishes, The Opinew Team
May 15, 2023
They responded quickly and helped me solve all my problems. com! The app makes it easy to collect and publish product reviews.
Hello, thank you for taking the time to leave us such a wonderful review! We're thrilled to hear you had a positive support experience and you're finding our Opinew Product Reviews App beneficial in collecting and publishing product reviews. Your feedback is very much appreciated, as it helps us strive to offer the best customer service possible and continual improvement to our app's functionalities. Thanks once again, and feel free to reach out to us if you need any further assistance. Enjoy using Opinew! Best wishes, The Opinew Team
May 12, 2023
It is fast and efficient, and the customer service is excellent. It solved all my problems and helped me get the placements.
Using app
Over 3 years
Total reviews
2
Average rating
5.0
Hello, Thank you so much for leaving us a 5-star review! We're delighted to hear that you found our app to be fast and efficient, and that our customer service was able to assist you in resolving your issues. Your satisfaction is our top priority and it's wonderful to hear we've been able to aid in securing your placements. Once again, thank you for your positive feedback. Your support truly inspires us to keep improving our service. Best wishes, The Opinew Team
May 10, 2023
Great service from the Customer Success and Support teams, I had an issue where my Shopify charge wasn't being registered with the app, I was in panic mode but the Opinew team stepped in quickly, reassured me and solved the issue within 10 minutes. They even gave me some freebies for my inconvenience. Recommend! Plus its great syncing up my Amazon shop reviews to my shopify website. thanks!
We're so glad to hear you had a positive experience with our Customer Success and Support teams! It's paramount to us that any issues you encounter are resolved quickly and smoothly, and we're thrilled we could turn your panic into relief. We appreciate your kind words and are here to assist whenever you need us. The syncing of your Amazon shop reviews to your Shopify website is indeed a feature we take pride in, making it easier for our customers to manage their reviews in one place. We're happy to hear that you've found this feature helpful too. Your feedback goes a long way in helping us improve and continue delivering top-notch service! We appreciate it a lot. Best wishes, The Opinew Team
May 9, 2023
Amazing support! I sent a quick message to support for a rather complex issue and they stuck with me and helped me get there in the end. Been using this reviews app for a few years now and it has certainly been a net positive!
Hi there, We're thrilled to receive your 5-star review and are delighted to hear that our support team has been able to help you solve complex issues! We're equally glad to know that you've been with us for a few years and found Opinew Product Reviews App UGC to be genuinely useful. Your positive experience underscores our commitment to supporting our users in the most efficient and dedicated manner. Feedback like yours fuels us to work even harder to ensure the satisfaction of our users. Thank you once again for sticking with us and sharing your wonderful review. Best Wishes, The Opinew team
May 5, 2023
We were very happy! This app is simple and I love it. It was easy to install and use. It looks amazing!
We appreciate your fantastic review! We're thrilled that you found our app simple to use and easy to install. Your satisfaction with the appearance of the app makes us incredibly happy. We always strive to create a seamless user experience. That you have experienced this with our app reinforces the effort we put into it. Thanks for taking the time to share your experience. Your feedback holds significant value for us. Best Regards, The Opinew Team
May 2, 2023
Doesn't work. Only shows the # of reviews and literally nothing else. Configured correctly on Shopify. - Updated - works well.
Thanks for the review, glad you got it sorted, sounded like the widgets hadn't been installed yet! Our in-house support team is always on hand to help with installation or anything else if you get stuck! -Opinew Customer Success Team
May 1, 2023
So far this is the easiest app to get support on and they do all the work for you. I love it. They even give you links to documents that will help you after they did what they needed to do.
Hi there, thank you for your excellent review! It's inspiring to hear that you find our support team helpful and our application easy to use. We value your thoughtful feedback and will continue to work hard to provide our users with the best experience possible. We're glad to hear that our documents are of help to you too. If you ever need anything else or have suggestions to share, feel free to reach out. We're always here to assist. Thanks again for the high praise! Best Regards, The Opinew Team
April 28, 2023
Good support. It's great to work online with such great guys. They are customizable and very useful.
Hi there! We're thrilled to hear that you're finding our support helpful and our app useful. We're always here to assist you as best we can and your positive feedback means a lot to us. We hope to keep providing you with customizable solutions for your online endeavors. Thank you for your 5-star review! Best wishes, The Opinew Team
April 27, 2023
good support from the dev team side, app works fine, imports the reviews and allows you some setting as well
Hi there, We appreciate your five-star rating and positive comment! We're thrilled to know you're finding our Opinew app useful and that our dev team support is meeting your expectations. We're especially glad to hear that our settings have been providing you with customizability for review imports. Your feedback plays a crucial role in our continued effort to improve our services and give you the best experience possible. If there is anything else that you would like us to add or improve, please don't hesitate to share your thoughts with us. Thanks again for your positive feedback! The Opinew Team
April 26, 2023
Great help from Romana, the reviews look great in my shop. It would be nice if it could support multiple languages though.
Hi there, We're glad to hear that you found Romana's help useful and you're happy with how the reviews look in your shop. We're always striving to provide the best for our users. Your suggestion about supporting multiple languages is greatly appreciated. We understand the need for such a feature. Rest assured, we'll be discussing this internally and see how we can incorporate this into future updates. Your feedback plays a crucial role in helping us improve. Thank you for taking the time to share your thoughts with us. Best, The Opinew Team
April 25, 2023
Easy to install, with many great features. This app is a great recommendation. The support team is also great and responds in a matter of minutes.
Hi there, thanks for leaving us such a fantastic review! We're thrilled to hear that you found our app easy to install and that you're enjoying its many features. It's especially great to know that our support team was able to assist you promptly. Your kind words mean a lot to us and motivate us to continue improving our services. Thanks again for recommending Opinew - your support and feedback are truly appreciated! Cheers, The Opinew Team
April 21, 2023
Fantastic unparalleled support is all I can say - You cannot go wrong with this product and company. Daniel was phenomenal, friendly, and knowledgable.
We're thrilled to hear such positive feedback about our product and support team! There's nothing more rewarding than knowing we've made a positive difference and Daniel will especially appreciate your kind words. Your endorsement means a lot to us. Remember, we're always here if you need any assistance. Thanks for choosing Opinew. Best wishes, The Opinew Team
April 20, 2023
Amazing support, one guy called Daniel is really helpful. I love the app to be honest, i struggled to find an app that can provide me reviews and when I got into Openview I could finally put down my shoulders.
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you found Opinew Product Reviews App useful and that our amazing team member, Daniel, was able to assist you. Your kind words mean a lot to us. We always aim to deliver the best experience for our users and we're glad that our efforts have paid off in your case. Your successful experience with our app motivates us to work even harder! Feel free to reach out to us if you need any more assistance in the future. Remember, your feedback drives our improvement. Best wishes, The Opinew Team
April 19, 2023
facile a utiliser , chat 24/7 je recommande pour lancer un shop et possibilite d'utiliser le plan gratuit
Merci beaucoup pour votre avis positif et votre recommandation! Nous sommes ravis d'entendre que vous trouvez notre application facile à utiliser et que vous appréciez notre support par chat 24/7. Nous travaillons toujours pour rendre notre application utilisateur efficace et c'est toujours formidable de savoir que ça marche pour nos utilisateurs. Notre objectif principal est de fournir une excellente expérience utilisateur, donc si vous avez des suggestions pour nous aider à nous améliorer davantage, n'hésitez pas à les partager. Vos commentaires sont très importants pour nous. Merci encore pour votre soutien. Nous sommes là pour vous aider à chaque étape. Cordialement, L'équipe Opinew
April 19, 2023
Reviews did't show on the category site. No help from customer support after waiting for 2 days I deleted this app.
We're sincerely sorry to hear about your experience with Opinew Product Reviews App UGC. It's quite unfortunate that our support team wasn't able to assist you promptly and that you encountered issues with the reviews not showing up on the category site. Your experience matters a lot to us-- we always aim to deliver efficient support and easy-to-navigate functionalities. We would truly appreciate another chance to get this right. While we can't provide direct contact details here, please rest assured that we'll take the initiative to get in touch with you as soon as possible to help resolve your concerns. Remember, your feedback helps us make significant improvements to our services. Thanks for taking the time to bring this to our attention. Best Regards, The Opinew Team
June 26, 2023
It's been working great so far. Was easy to import reviews from Amazon and gives enough control over the look and style! Support is fast and helpful.
We're thrilled to hear that you're finding the Opinew Product Reviews App UGC easy to use and effective, especially in terms of importing reviews from Amazon and customising the appearance. It's our priority to provide a convenient and efficient user experience. Also, your feedback about our support team's speed and helpfulness is greatly appreciated! Please don't hesitate to reach out if you need any further assistance. Your feedback plays a vital role in our continuous work to serve you better. Cheers, The Opinew team
April 13, 2023
Very kind and helpful support! This app is very useful and works best with our store. Thank you......
We're thrilled to hear that you're finding value in our Opinew Product Reviews App UGC and that our support team has been helpful. Your acknowledgement is immensely appreciated! It's our primary goal to provide useful tools and kind, attentive assistance to our customers. Such feedback motivates us to keep working hard to ensure a great customer experience. Thank you very much for supporting Opinew. Best, The Opinew Team
April 10, 2023
Absolutely the best looking review widget with a reasonable amount of features even for its free plan. Also prompt customer support. Definitely worth upgrading down the track. See for yourself.
We're thrilled to hear that you're finding our review widget visually appealing and feature-rich, even on the free plan! We put a lot of thought into making it intuitive and effective to meet diverse needs. Your kind words about our prompt customer support are encouraging as well. When you're ready, we're here to assist with any upgrades. Your feedback truly helps us to keep improving, and we appreciate the time you took to share it. Thanks so much, The Opinew Team