All reviews

Rating Breakdown

  • 5
    90% (556 ratings)
  • 4
    4% (22 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (28 ratings)

Reviews with Text

  • 97% (603)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2022

Only just started using the app so can't comment on conversion improvement, what I can comment on, however, is that the installation/migration process was smooth and the whole Opinew team went above and beyond to help us with the setup. Thanks guys, really appreciate it!

Using app

9 days

Total reviews

9

Average rating

5.0

Developer Reply

Hello! We're glad to hear that your onboarding experience with the Opinew app was smooth. It's fantastic to know our team played such a positive role in your setup process. We'd love if you could update your review once you get a sense of how the app impacts your conversion rate. Remember, if you need any more help or have any concerns, our support team is readily available. We appreciate your feedback and it really helps us deliver top-notch service. Best Regards, The Opinew Team

5 / 5 Share

Jan. 15, 2022

Opinew is a great app that I'd highly recommend to any Shopify store owner. It's super easy to use, it has highly effective review solicitation tools already built-in, and they can even help you syndicate reviews that you can use on other e-tail sites that you're selling on. Their support team also responded IMMEDIATELY by chat, email and phone and proactively offered advice on additional optimizations for generating and showcasing reviews.

Store

NOKA

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your insightful review and high rating! We are thrilled to hear Opinew has been a useful tool for your Shopify store and you've found our built-in features and review syndication advantageous. It's also fantastic to know our support team was able to assist you promptly, offering advice to optimize your experience. Your kind words encourage us to continue working hard for our users. Thanks again for recommending Opinew, your support is greatly appreciated. Best wishes, The Opinew Team

5 / 5 Share

Jan. 15, 2022

A practical and convenient application. Solves a lot of problems. The content is simply amazing. Thanks to the guys for their work. And for loyalty to their customers. If you need to download reviews from Amazon and at the same time not lose free Google advertising, then openew will solve this issue in two clicks. I would put 10 if it were possible. Thanks

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We are thrilled to hear that our app has been practical and convenient for you and has solved your problems effectively. Our commitment is to provide the best service to our customers, and it's great to hear we hit the mark for you. We are glad that you found our Amazon review downloading feature along with Google advertising beneficial. Your kind words truly motivate us to continue working hard to improve our services. Thank you for being an inspiring part of our journey! Best regards, The Opinew Team

5 / 5 Share

Jan. 14, 2022

I made the switch to Opinew for our reviews and could not be more pleased. The functionality of the app meets our needs and the staff at Opinew are extremely helpful. Highly recommend!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

We're absolutely thrilled to hear that you're happy with the switch to Opinew! It's great to know that our app's functionality is fulfilling your needs and that our team has been able to assist you. Your recommendation means a lot to us. Thank you so much for your kind words and for the 5-star rating! Your feedback helps us continue to provide the best possible service. Best Wishes, The Opinew Team

4 / 5 Share

Jan. 12, 2022

Nice app, works great! The customer support is quick and well trained - perfect support. Could be cheaper, therefore 4 out of 5 stars.

Store

DarBene

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We're delighted to hear that you find our app helpful and our customer support prompt and efficient. This kind of feedback motivates us to deliver stellar service consistently. We appreciate your observation about our pricing. At Opinew, we strive to offer the best value, and we assure you that our pricing is competitive considering the robust functionality that our app offers. That said, your feedback is important, and we will certainly take your comment into consideration when assessing pricing in the future. Thank you once again for your 4-star rating and for taking the time to write a review. Best regards, The Opinew Team

5 / 5 Share

Jan. 9, 2022

Customer service 10/10 quick answer and easy communication ! The app is easy to use and does exactly what I was looking for ! I am really please with this app!!!

Using app

About 2 hours

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for your stellar review! We're absolutely thrilled to hear about your positive experience with our customer service and that you find the app easy to use. It's fantastic that it's meeting all your needs. Your satisfaction is our top priority! Thanks again for taking the time to share your feedback with us. We truly appreciate it. Best Regards, The Opinew Team

5 / 5 Share

Dec. 31, 2021

Great service and reliable app. Would highly recommend this app for its ease of use and the level of customer service received

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you find our service excellent and our app reliable! Your recommendation means a lot to us. Your feedback about the ease of use of our app and our customer service will surely encourage our team to continue working hard. We're here to provide the best experience for you. Thanks again for the 5-star review! Best, The Opinew Team

5 / 5 Share

Dec. 8, 2021

Best review app we've used. The Amazon import is fantastic as is the integration with Klayvio. They have great customer service via chat and are always working to make the app better. 10/10 recommend.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to hear that you find Opinew to be the best review app you've used, and you're enjoying the features such as the Amazon import and integrations with Klaviyo. We're glad to hear your thoughts about our ongoing improvements and customer service. Your recommendation means a lot to us. Always remember, your feedback plays a critical role in helping us serve you better. Feel free to share any suggestions or ideas that could further enhance your experience with our app. Thanks a million for your stellar review! Best, The Opinew Team

5 / 5 Share

Aug. 26, 2022

The support team was excellent and helped us to get our store exactly how we wanted it to look with stars and reviews. Excellent app! Amazing customer service! I had some technical issues, but the live chat staff helped me.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! We're absolutely thrilled to hear about your positive experience with our support team and our app. Your kind words about our customer service team and the live chat feature really warm our hearts. It's fantastic that we could assist in getting your store to look exactly as you'd envisioned, complete with stars and reviews. Your praise means the world to us, and even more so coming from a valued customer like yourself. Remember, we are here to provide assistance with any technical issues or questions that may come up in the future. Your feedback is critical in helping us continually enhance our services. Thank you for taking the time out of your busy day to leave this wonderful review. Best wishes, The Opinew Team

5 / 5 Share

Dec. 6, 2021

Awesome team and awesome app They allowed us to move away from Truspilot and Yotpo to their easy to use platform Very fast loading time and is not blocked by Firefox default tracking blocker +++++

Store

Tèaura

Using app

11 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi there! We're thrilled to hear that you're enjoying the Opinew Product Reviews App and find our platform easy to use. It's wonderful knowing we could assist in easing your transition from Truspilot and Yotpo. We put a great emphasis on ensuring quick loading times and compatibility with popular browsers like Firefox, so it's gratifying to see that it's working well for you. Thanks for taking a moment to share your positive experience. Your feedback drives us to continue enhancing our app. Best wishes from the Opinew team!

5 / 5 Share

Nov. 22, 2021

Wonderful app, great customer service - very fast and helpful communication. They answered my questions and helped me with widgets installation Would recommend!

Using app

6 months

Total reviews

11

Average rating

4.6

Developer Reply

Hi there, Wow! Your fantastic review made our day. Thank you for taking the time to share your positive experience with our app and customer service team. We're thrilled to hear you found the communication to be fast and helpful, and we're glad we could assist with your widget installation. It’s amazing to know you'd recommend us! Your recommendations and feedback truly help us strive for excellence in our services. Thanks again from the Opinew team!

5 / 5 Share

Nov. 20, 2021

I am using Opinew for 2 years now. The Developers are even willing to add custom code - 100% recommend.

Store

Otaro

Using app

Over 1 year

Total reviews

5

Average rating

4.4

Developer Reply

Hello, Thank you so much for the fantastic 5-star review and for being a loyal user of Opinew for the past 2 years! We are thrilled to hear about your positive experiences with our team and the customizations they've provided. Your trust and recommendations mean the world to us. Your feedback plays a key role in our efforts to continuously improve our app and the services we provide. Thanks again! Best wishes, The Opinew Team

5 / 5 Share

Nov. 18, 2021

This is a great app with extra ways to interact with you customers to get and show reviews. I totally recommend it. They have great customer service, handling everything immediately and nicely.

Using app

About 1 month

Total reviews

6

Average rating

4.3

Developer Reply

Hi there, Wow, we are thrilled to hear such great feedback! It's fantastic that you are making the most of our features to connect with your customers and showcase their reviews. We always strive to provide top-notch customer service to our users, so we are glad that you have experienced this. Your recommendation means a lot to us and it further motivates us to continue delivering the best possible service. Please remember, we're here to support you every step of the way. Thank you once again for choosing Opinew. Best regards, The Opinew Team

5 / 5 Share

May 9, 2023

Great customer service. Daniel was awesome and fixed all issues I had problems figuring out. Huge Thanks To Opinew! Daniel Once Again Was Very Helpful and Patient with My Questions. Thank You So Much!

Using app

Over 1 year

Total reviews

22

Average rating

5.0

Developer Reply

Hi there, We're absolutely thrilled to hear about your positive experience with our customer service! Daniel will be so pleased to know that his assistance made a positive impact. Your kind words truly mean a lot to us. We're always here to help, so please don't hesitate to reach out to us if you have any more questions or concerns in the future. Your feedback is instrumental in helping us improve our service. Best regards, The Opinew Team

5 / 5 Share

Nov. 6, 2021

i just got the app. my representative in the chat was a big help. hopefully everything will be fine in the future as well

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing 5-star review! We're thrilled to hear that our representative was able to assist you well in the chat. As you continue to use Opinew, remember, we're here to support you. If you ever have any concerns or questions in the future, don't hesitate to get in touch with us. Your input helps us evolve and provide an even better experience for users like you. Thanks again for choosing Opinew! Best regards, The Opinew Team

5 / 5 Share

Nov. 3, 2021

Wonderful app - Google integration is fantastic! Great layout etc as well. Has increased sales/conversion fairly dramatically.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled to hear that our app's Google integration and layout have been effective for you and have contributed to the increase in your sales and conversion. Knowing that our app significantly benefits our users gives us motivation to continue improving. We highly appreciate your feedback and please feel free to reach out if you have any suggestions or if there's something else we can assist you with. Best Regards, The Opinew Team

5 / 5 Share

Nov. 3, 2021

Opinew is one of the most valuable apps that we use on our site. The team is always there to help with any issues you may have with installation, customizations, etc. I can't recommend this app enough to anyone looking to boost their conversions!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We are thrilled to hear that the Opinew app has become invaluable to your site, and that our team has been able to assist with any issues or customizations you've needed. Your recommendation means a lot to us! We'll continue striving to provide excellent service and help boost conversions on your site. Thank you for being a part of the Opinew community. Best regards, The Opinew Team

5 / 5 Share

Oct. 28, 2021

App is great and support was amazing adding the rich snippets in no time. Really happy overall. Would recommend. I'm running it on a couple of sites.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're thrilled to hear that you're finding our app great and our support amazing. It's always our goal to ensure your needs are met as swiftly as possible, and we're glad to have hit the mark with you. Your recommendations mean a lot to us, and we're pleased to know that you are happy with us across multiple sites. Our team appreciates your support. Your feedback drives us to keep delivering our best. Thanks again! Best wishes, The Opinew Team

5 / 5 Share

Oct. 22, 2021

Great app and super helpful support. I highly recommend this app for anyone who wants a clean review system on their site.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you very much for your kind words! We are glad we were able to meet your expectations. Rest assured that we will continue to improve the app and provide an excellent customer experience. It's a pleasure serving you. Have a great day! Customer Success Team | Opinew

2 / 5 Share

Oct. 20, 2021

Errors in the app (when trying to save any changes), font sizes are written i rem (not standard font sizes) and the product image in the email sent to customers are squashed. Have asked for help which has taken days without any resolution.

Using app

3 days

Total reviews

31

Average rating

2.2

Developer Reply

We're truly sorry to hear about the issues you've encountered with our app. At Opinew, we strive to offer a seamless user experience and it's clear we've missed the mark in your case. We apologize sincerely for any inconvenience caused, especially regarding the errors, font sizing, and resolution of product images sent to customers. We also regret that our support has not been able to resolve your issues promptly and effectively. This isn't the standard of service we aim to deliver. We assure you that we'll be in touch soon to address and rectify the issues at the earliest. Your experience certainly helps us to improve and we greatly appreciate your feedback. Please feel free to get back to us with any more issues or suggestions. - The Opinew Team