All reviews

Rating Breakdown

  • 5
    90% (539 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (28 ratings)

Reviews with Text

  • 97% (582)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2021

Just started using Opinew. They offer a super responsive customer service experience and offer to help you add widgets to your store if you lack coding experience. So far I like the features and customization possibilities within the app. The only thing they don't have yet is social media integration (fb,google, etc) but I think they will be adding that soon.

Using app

About 3 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for this great review! We're really glad to hear that you're enjoying the Opinew app features and customer service experience. Your feedback about social media integration is super important to us. We're currently working hard to enhance our product and we appreciate your patience as we strive to incorporate this feature in the future. Again, thank you for taking the time to share your experiences with Opinew. We're happy to be a part of your journey and look forward to serving you in the best way possible. Best wishes, The Opinew Team

5 / 5 Share

April 14, 2021

This is the first time I have experienced such good customer service. Always helpful, always available. The application meets all our requirements!

Using app

1 day

Total reviews

9

Average rating

5.0

Developer Reply

We're thrilled to hear about your fantastic experience with our customer service team, thank you! Your kind words truly inspire us to continue providing the best service possible. Knowing that our app meets your requirements is the best compliment we could ask for. We are here for any future needs or queries you might have. We truly value your feedback. Best Regards, The Opinew Team

5 / 5 Share

April 13, 2021

very useful, does exactly as described, I have updated to the professional version. Worth every dollar spent. thank you.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We are thrilled that you're finding Opinew Product Reviews App UGC to be very useful. It's fantastic to know that it works just like you expected and you're achieving value with the professional version. Your kind words make our day! Your support truly means a lot to us. If there's anything more we can do to enhance your usag experience, please don't hesitate to let us know. We always value your input as it helps us to continually improve our services. Thanks again, The Opinew Team

5 / 5 Share

April 11, 2021

Not only does the app allow for matching the existing branding of my website, but the importing of reviews was quick and painless. The support staff was beyond prompt offering instant service on a Sunday, and answering questions with exact steps to execute. When asked to make a change to the placement of a widget the task was completed before I could even ask what email to send the theme code access to. Performed like magic. I wish all apps would both function, and be supported like this one!

Using app

About 3 hours

Total reviews

9

Average rating

4.3

Developer Reply

Hello, thank you for your fantastic feedback! We're thrilled to hear that you found the brand matching and review importing to be quick and painless. It's also great to hear that our support staff were able to assist you competently and in such a timely fashion. Your comments about the widget placement and your overall satisfaction with the functionality and support of our app truly delights us. We strive to provide a magical customer experience, just as you've described. Your feedback is greatly appreciated and will help us continue to improve and serve our customers better. Thanks again from the Opinew team!

5 / 5 Share

March 27, 2021

I've tried many review apps over with various webpages over the years. Opinew is by far the best I've come across... it just works very well and looks great. And the support if you ever need it is just as great!

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We're beyond thrilled to hear that Opinew stands out as the best review app you've tried! The fact that it works well for you and meets your aesthetic needs is a big win for us. Our support team also sends their thanks for your kind words. Your feedback helps us maintain and enhance the quality of our service. Remember, we're always here to assist you should you need help in the future. Thanks again for choosing Opinew! Best wishes, The Opinew Team

5 / 5 Share

March 18, 2021

Excellent app and excellent customer service. I highly recommend it to anymore looking for a review system easy to use.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, thanks a lot for your kind words and fantastic rating! We're thrilled to hear that you found our app and customer service excellent. We're glad that you've appreciated the ease of use of our review system. It's rewarding to know that you would highly recommend it. Your feedback significantly contributes to our ongoing efforts to provide superior service to our clients. Please feel free to reach out if you need any support in the future. Thanks once again from all of us at Opinew.

5 / 5 Share

March 16, 2021

Really well explained app, much easier to use than others I have tried. It looks very professional on my website.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We're thrilled to hear that you find our app easier to use and well-explained compared to others you've tried. Our goal is to provide a seamless and professional experience for both you and your website visitors. Thank you for your valuable feedback and the 5-star rating. This definitely motivates us to work even harder. Best Regards, The Opinew Team

5 / 5 Share

March 16, 2021

I am very pleased with the application, my store looks quite professional! Very Good App. You will be very pleased.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to hear that you're happy with Opinew Product Reviews App! It's fantastic to know that our app contributes to the professional appearance of your store. Thank you so much for the recommendation and the 5-star rating! We're always here to ensure your experience is the best it can be. Best regards, The Opinew Team

5 / 5 Share

March 15, 2021

Great service. Nice to import reviews from amz. I meet a problem and the service help me work out in few minutes.

Store

Binowav

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that you find Opinew helpful for importing reviews and that you're pleased with our service! Your positive feedback truly makes our day. We always strive to ensure any issues that arise are resolved promptly and efficiently. Your satisfaction is our number one priority. If you ever come across any other challenges or have questions, please feel free to reach out. Your feedback plays a pivotal role in our continued effort to provide a superior experience. Thanks for your five-star review! Best Wishes, The Opinew Team

5 / 5 Share

March 8, 2021

It has very complete features that help to enhance our store! I love the information of the dashboards, Reviews of the products, emails templates and more.

Store

Hickok

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

We're thrilled to hear that you're loving Opinew's features! It's wonderful to know that the dashboards, product reviews, and email templates have been beneficial for enhancing your store. We work hard to present an all-encompassing and user-friendly experience, and we're glad you appreciate it. Your feedback means a lot to us. Feel free to reach out if you have any other thoughts or questions. Best, The Opinew Team.

5 / 5 Share

March 3, 2021

awesome app, flexible customizations and a great support definitely one of the top apps of shopify platform

Using app

13 days

Total reviews

5

Average rating

5.0

Developer Reply

We're thrilled to hear that you find our app awesome and flexible! Your positive remarks about our support team mean a lot to us. At Opinew, we strive to provide top-notch services to all our users on the Shopify platform. Your feedback affirms the hard work we put in every day. Thanks again for being an awesome user. - The Opinew Team

5 / 5 Share

March 1, 2021

Looks good and helps conversions. I really like this app because the interface is simple and the support is fantastic!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear such positive feedback about Opinew Product Reviews App UGC! It's great to know you appreciate our simple interface and have found our app helpful with conversions. Your positive words about our support team have made our day! Thank you for choosing and trusting our app. Your constructive feedback helps us to continuously deliver high-quality service and improve the experience for all our users. We're always here to provide support should you need it. Best Wishes, The Opinew Team

5 / 5 Share

Feb. 26, 2021

Thus far seems to work great! I had an issue with incorrect reviews importing, and tech support (Tomasz) immediately helped me out. It took some work but it turned out to be an issue with Amazon Parent/Child listings. They solved it quick, and now it works great! Very customizable, and it looks like the review format Amazon uses with minimal editing.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! We're so glad to hear that you're enjoying our app so far and that it's working great for you! We always strive to provide swift and effective assistance when our users encounter issues, and it's fantastic to hear that Tomasz was able to help you out promptly. We understand that dealing with Amazon Parent/Child listings can be complex, and we're pleased that we could help resolve this for you. It's great to hear that the customization options of our app are meeting your needs and that the review format aligns well with your expectations. Your feedback significantly helps us continue delivering the level of service you've experienced. Thank you again for such a generous review! Best regards, The Opinew Team

5 / 5 Share

Feb. 23, 2021

Very cool and easy to use app. No coding skills required. I ran into an issue with reviews not showing for one of my products, but the customer service is super good and quick, and they helped me solve the issue. Great app

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi, thank you so much for the positive feedback and the 5-star rating! We're thrilled to hear you find the Opinew Product Reviews App UGC cool and easy to use, and that our customer service was able to assist you swiftly. We apologize for the inconvenience you've experienced with one of your products. Your experience helps us to make our app and service even better. Please continue to reach out to us if you face any more issues or have further suggestions. Your input is greatly appreciated! Best, The Opinew Team

5 / 5 Share

Feb. 23, 2021

So far so good. We've been able to migrate reviews from our other selling platforms which will be very helpful. Support is quick and helpful

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear that the product review migration feature of our Opinew app has been helpful for your business. Having a seamless transition of reviews from different selling platforms is indeed crucial, and we're glad that we've been able to meet your expectations in that regard. Your kind words about our support team being quick and helpful are greatly appreciated. We always strive to provide top-notch assistance to our valued customers. Thank you for the 5-star rating, it truly means a lot to us. Your feedback plays a significant role in our continuous improvement and we're grateful to have customers like you. Best Wishes, Opinew Team

5 / 5 Share

Feb. 22, 2021

The app seems to work on our site and the support was very quick and effective when we had a widget issue. Thank you!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! We're glad to know that our app is working well on your site and that our support team could quickly resolve your widget issue. It's always our top priority to provide efficient and effective support to our customers. Please don't hesitate to reach out if you need any assistance in the future, we're always here to help. Your feedback greatly contributes to our continuous effort to deliver the best service possible. Best regards, The Opinew Team

5 / 5 Share

Feb. 14, 2021

It works well and Tomasz helped me very kindly. Thank you for the great support! We recommend to use it.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, thank you so much for your 5-star rating and positive feedback! We're glad to hear that our app works well for you and that you had a good experience with Tomasz. Our team, including Tomasz, always aims to provide great support. It's wonderful to know that we met your expectations. Your recommendation is much appreciated! Thanks again for choosing Opinew. Best wishes, The Opinew Team

5 / 5 Share

Feb. 12, 2021

Super easy to use and match feedback. The team of developers help you set it up on your product and collection pages.

Using app

4 months

Total reviews

5

Average rating

2.8

Developer Reply

Thank you for your wonderful review! We're thrilled to hear that you find our app super easy to use and your acknowledgment of our developers' efforts means a lot to us. We strive to assist our users in every way possible, so it's great to know our set-up process was helpful to you. We hope to continue exceeding your expectations and encouraging more valuable feedback like yours, as it helps us to maintain our high standard of service. Thanks again for taking the time to leave a review. Best Wishes, The Opinew Team

5 / 5 Share

Sept. 27, 2023

Awesome tool! The support team was very helpful specially for users who aren't really that much of technically aware of using such tool. Great job! Kudos!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello! We're thrilled to hear that you find our tool awesome and our support team helpful. Your kind words mean a lot to us! Thank you for your amazing feedback and your 5-star review. We will continue doing our best to ensure you get the most out of our app. If there is anything else we can assist you with, don't hesitate to let us know. Your feedback plays a significant role in our continuous improvement and we are always here for you. Best, The Opinew Team

5 / 5 Share

Feb. 9, 2021

Excellent app, simple to use. The best customer service with lighting fast response times. Highly recommended!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate your fantastic review! It's wonderful to hear that you're finding our app easy to use and our customer service is living up to your expectations. Your recommendation means a lot to us! Feedback like yours helps us continue to improve and provide the best service possible. Best wishes from the Opinew team.