All reviews

Rating Breakdown

  • 5
    92% (1,566 ratings)
  • 4
    4% (69 ratings)
  • 3
    1% (11 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (40 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2022

The customer service is excellent, they are always available for me if I have questions, and the turnaround time is quick. I like the notifications that are sent to me when someone leaves a review. Also, big shoutout to Daniel who helped me set up my reviews from scratch!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are really glad to hear about your positive experience with the Opinew app and our customer service, especially Daniel! It brings us joy knowing that our efforts to assist and be readily available for our users are appreciated. We understand you find the notifications particularly helpful - it's our aim to keep you in the loop. Your feedback has a significant role in shaping our ongoing commitment to our users. Thank you for choosing Opinew. Best Regards, The Opinew Team

5 / 5 Share

Nov. 3, 2022

They helped me to install it and included my first reviews. This app is extremely useful and powerful for anyone looking to build customer trust.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review and the full 5-star rating! We're thrilled to know that our Opinew app has been a useful tool for you in building customer trust. Your experience with our assistance in the installation and your initial reviews is exactly what we strive for. We're here to support you every step of the way. Do feel free to reach out to our team if you need future assistance or have any suggestions. Your feedback plays a huge role in our continuous improvement. Best regards, The Opinew Team

5 / 5 Share

Nov. 3, 2022

I just downloaded the app to rate products and the customer service was outstanding. I will never use another review app in my life.

Store

Azamid

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

We're thrilled to hear that you had such a fantastic experience with our Opinew Product Reviews App UGC! Our team strives to provide top-notch customer service and we're glad it resonated with you. We look forward to continuing to be your go-to review app. Your feedback means a lot to us! With warm regards, Opinew Team

5 / 5 Share

Nov. 3, 2022

The chat with Daniel was easy and painless. He was able to setup the Opinew app in no time and even did some quick customization for me. Highly recommend.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're thrilled to hear that you had a great experience with Daniel. Our team at Opinew always strives to offer effortless assistance and it’s great to know we accomplished that. We're also glad to learn that the setup and customization process of the Opinew app met your expectations. Your high recommendation is greatly appreciated and it encourages us to keep doing the great work. Remember, we're here to help whenever you need us. Thanks for choosing Opinew! Best wishes, The Opinew Team

5 / 5 Share

Nov. 2, 2022

Romana is extremely helpful and responds quickly to all my questions and requests. Very great support

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the excellent rating and the kind words about our team member, Romana. We're delighted to hear that you've found our support to be prompt and helpful! We strive to provide the best service to our clients, and your feedback encourages us to keep doing our best. Thanks again for taking the time to leave this review. Best, The Opinew Team

3 / 5 Share

Nov. 1, 2022

Feel it is more complicated and takes more to finish all the setups. The customer service is helping. Still on the way of figuring all things out.

Using app

6 months

Total reviews

4

Average rating

3.5

Developer Reply

Hello, thank you for taking the time to share your experience. We understand that setting up can feel a bit complex initially and we're glad to know our customer service team has been of help. If you're still finding it challenging, please don't hesitate to keep reaching out to our support team. They're more than happy to ensure the setup process becomes as smooth and as effortless as possible for you. We truly appreciate your feedback, as it helps us to improve our user experience. Thank you once again and we look forward to supporting you throughout your journey with us. From the Opinew team.

5 / 5 Share

Oct. 29, 2022

Great Service! The theme concierge team responds in minutes and has never failed to solve any issue. Our reviews were placed on our store in minutes and look extremely appealing.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We're thrilled to hear that our service and theme concierge team have met your expectations. It's fantastic that you found our response times and problem-solving skills helpful. Also, we're glad that the reviews were quickly added to your store and are visually appealing. Your kind words definitely encourage us to keep doing what we're doing! We appreciate your time in sharing your experience, and it will be instrumental in helping others make informed decisions about our app. Thank you for choosing Opinew. - The Opinew Team

5 / 5 Share

Oct. 28, 2022

So far i had a good experience. requested a free trial extension to better understand the company and they extended my free trial, with no problem. I will be happy to invest my money into Opinew.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thanks so much for your positive feedback and for giving us this 5-star review. We're thrilled to know you've had a good experience with Opinew so far. Your satisfaction and understanding of our app are crucial to us, so we're pleased to hear we could assist in extending your free trial period. We're looking forward to your continued investment in Opinew. Please don't hesitate to reach out if you have any more questions or if there's anything else we can help you with. We highly value feedback like yours as it helps us continue to serve our users better. Best Regards, The Opinew Team

5 / 5 Share

Oct. 27, 2022

very prompt service, good job, Romana It's a quite a lot functions, and it takes time to fully understand them.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive review, Romana! We're thrilled to hear you appreciated our prompt service and the hard work we put into enhancing our App. We understand that our numerous functions can take some time to comprehend fully. That’s why we’re committed to continually improving our user experience to make it as intuitive as possible. If you ever have questions or need help understanding any of the functions, please feel free to reach out to our support team. They're ready and willing to help make your experience smoother and more efficient. Your feedback is crucial to us and we appreciate the time you took to share your experience. Best wishes, The Opinew Team

5 / 5 Share

Oct. 26, 2022

WOW, Not only were they quick to respond they were not in a hurry to just set you on your way scratching your head like every other app. They have gone above and beyond. Customer service was quick and efficient. It took me a few weeks to realize that I needed to publish the reviews manually and then the widget wasn't installed. I am really truly amazed with their customer support and really feel like they care.

Using app

6 months

Total reviews

9

Average rating

4.8

Developer Reply

We're overjoyed to hear your positive feedback, especially about our customer service. We strive for our team to always be quick and efficient, so it's great to know our dedication is hitting the mark. Sorry about some confusion with manual review publishing and widget installation - we're here to help clarify any future uncertainties. Thank you for taking the time to leave us a rating. Your input drives us to keep improving our support and our app. Best, The Opinew Team

5 / 5 Share

Oct. 26, 2022

So far so good! I love how sleek and user friendly this app is. And if you have any issues or questions, the engineers are right there to chat with you live! Daniel was such a big help and answered every question I had right before I launched!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you're loving the sleek and user-friendly design of Opinew! Having our engineers readily available for a live chat is something we take pride in and we're glad that Daniel could provide the help you needed before your launch. Your positive feedback truly boosts our spirits and motivates us to continue delivering the best service for our customers. Thank you for taking the time to share your experience with us and the community. Best Wishes, The Opinew Team

5 / 5 Share

Oct. 25, 2022

Very great App. Awesome support in Minutes. Daniel was fantastic. Had some problems while installing but they made it work right away.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to read your positive review! It's great to see that you found our app beneficial and our support effective in a timely manner. We're glad Daniel was able to assist you with the installation and resolve your issues right away. Your feedback is very important to us, as we strive to provide the best experience possible for our users. Thanks again for choosing Opinew Product Reviews App. Best Wishes, The Opinew Team

5 / 5 Share

Oct. 24, 2022

Habe die App genutzt, um Änderungen an Widgets vornehmen zu lassen. Die Mitarbeiter sind Experten auf ihrem Gebiet und konnten alle meine Wünsche umsetzen. Noch dazu ist rund um die Uhr ein Ansprechpartner verfügbar. Sehr zu empfehlen!

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Vielen Dank für Ihre tolle Bewertung! Wir freuen uns zu hören, dass Sie von unseren Experten und unserem 24/7 Support profitieren konnten. Ihre Zufriedenheit ist unser oberstes Ziel und es freut uns, dass unsere App Ihre Erwartungen erfüllen konnte. Wir schätzen Ihr Feedback sehr und freuen uns auf eine weiterhin gute Zusammenarbeit mit Ihnen. Mit freundlichen Grüßen, das Opinew Team

5 / 5 Share

Oct. 21, 2022

Daniel was my tech support today and he did a good job. Great CSS skills. 5/5 star. Opinew should be proud!

Store

My Store

Using app

About 2 months

Developer Reply

Hi there, Thank you for your positive feedback! We're thrilled to hear about your great experience with Daniel and his superb CSS skills. We strive to provide excellent technical support, and we're pleased to know we hit the mark with you. Your feedback serves to encourage our team to keep delivering top-tier service. We'll make sure to pass your kind words along to Daniel, who we agree, is a great asset to the team. Thank you once again, and here's to more success together! Best regards, The Opinew Team

5 / 5 Share

Oct. 21, 2022

The fact that you can import reviews gives customers more trust when they visit your site. They respond quickly and help you. Online support is extremely helpful.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hello, thank you for the 5-star review and for your encouraging words! We're thrilled to hear that the import reviews feature is enhancing your customers' trust and that you're finding our support helpful. Your satisfaction and trust in our product are our top priorities, so it's always rewarding to learn when we're succeeding in these areas. We'll continue doing our best to assist you promptly and efficiently. We appreciate your feedback— it helps us ensure we're meeting the needs of our users. Best regards, The Opinew Team

5 / 5 Share

Oct. 20, 2022

É perfeito para automatizar a revisão de solicitações usando um modelo de e-mail personalizado. Agora estamos ansiosos para mais vendas e mais avaliações.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Obrigado pela sua avaliação de 5 estrelas! Ficamos animados ao saber que o Opinew Product Reviews App UGC é perfeito para automatizar suas revisões de solicitações. Seu entusiasmo por mais vendas e avaliações é compartilhado por todos nós aqui na Opinew. Sua opinião é de extrema importância para nós. Obrigado novamente! Com os melhores cumprimentos, Equipe Opinew

5 / 5 Share

Oct. 20, 2022

Excelente servicio al cliente. Este sitio web puede ayudarlo a mejorar su sitio web hasta en un 200%. Estoy en un plan gratuito y quería integrar Opinew (shopify storefront) y fueron muy útiles.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Hola! Nos alegra mucho saber que estás satisfecho con nuestro servicio al cliente y que has encontrado útil nuestra integración con Shopify. En Opinew, siempre nos esforzamos por ayudar a nuestros usuarios a mejorar y optimizar sus sitios web. Gracias por tomarte el tiempo para compartir tus valiosos comentarios con nosotros, realmente lo apreciamos. ¡Esperamos seguir apoyándote en tu camino de crecimiento! Saludos cordiales, Equipo Opinew

5 / 5 Share

Oct. 18, 2022

La interfaz de usuario y la funcionalidad de esta aplicación son muy fáciles de usar. Son muy comprensivos conmigo. Daniel fue receptivo y me ayudó a personalizar la página de mi tienda para su nueva función.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Muchas gracias por tu comentario y la excelente calificación de 5 estrellas! Nos alegra saber que encuentras la interfaz de usuario y la funcionalidad de nuestra aplicación fáciles de usar. Además, nos complace saber que Daniel pudo ayudarte a personalizar tu página de tienda con nuestra nueva función. Usuarios como tú son realmente una inspiración para nosotros para continuar mejorando. Si tienes alguna otra pregunta o necesitas más asistencia, no dudes en contactarnos. Saludos cordiales, El equipo de Opinew.

5 / 5 Share

Oct. 18, 2022

I would highly recommend this app. This app is perfect for our needs. It can be overwhelming to use the app because of all the options and things it offers. But their customer service is AMAZING! Daniel was incredible and fixed the issues I was having!

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

We greatly appreciate your high recommendation and are thrilled that our app fits your needs perfectly. We understand that the wide range of options might be overwhelming. We're constantly working on improving user-friendliness and usability, your feedback encourages us in that direction. It's wonderful to hear that our customer service, especially Daniel, could assist you effectively and resolved the issues you were facing! We'll pass along your kudos to him. Thanks again for your 5-star review. Your feedback plays a pivotal role in helping us serve you better. Best, The Opinew Team

5 / 5 Share

Oct. 17, 2022

Most excellent app. We were able to migrate all our reviews from Woocommerce to Shopify with very little effort. And very happy with the Opinew Dashboard as it's intuitive and easy to use. Front end looks great too. Oh, and I contacted support today and they were very helpful (thanks Romana!).

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

We're thrilled to hear that you're finding our app excellent and that our migration feature worked seamlessly for your transition from WooCommerce to Shopify! We put a lot of thought into keeping our dashboard user-friendly, so we appreciate your recognition of this. It's great to hear that our support team, especially Romana, was very helpful. Your insights are truly valued and we will continue working hard to provide an intuitive, easy-to-use product and top-notch support service. Many thanks, The Opinew Team