All reviews

Rating Breakdown

  • 5
    90% (556 ratings)
  • 4
    4% (22 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (28 ratings)

Reviews with Text

  • 97% (603)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 1, 2021

Great app, easy to use and really helpful team, it has made managing reviews much easier and it's nice to know if there are any problems there is a support team ready and waiting, 10/10!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you find the Opinew Product Reviews App helpful and easy to use! Your words about our team especially warmed our hearts. We're always here to ensure that the management of reviews is as seamless as possible for you. Your stellar rating and positive feedback really motivate us to keep offering the best service we can. Remember, we're always just a click away if you need any assistance. Thanks again for the wonderful review and rating! Best Regards, The Opinew Team

5 / 5 Share

June 30, 2021

This app has been a blessing. We use it to aggregate customer reviews from 3rd party vendors (such as Amazon) onto our own website. The support is second to none.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that you're finding our app to be a blessing, and that our feature to aggregate reviews from 3rd party vendors like Amazon is proving useful for you! It's wonderful to know that you find our support up to par too - we're here to make sure you get the best of Opinew. Nor can we overstate how fulfilling it is to know we're impacting businesses positively. Your feedback further motivates us to keep striving for better ways to serve you. Thank you! - The Opinew team

1 / 5 Share

Nov. 15, 2023

Very disappointed with this service of late, they changed their plan and fee structure and did not advise me, all the features I was paying for become redundant and I needed to upgrade to get features back at a significantly higher price, their customer service is appalling now, they do not respond at all. I don't recommend this app.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're truly sorry to hear about your recent experience with our service. We deeply regret any inconvenience you faced regarding our updated plan and fee structure. Our aim is to keep our customers informed about any changes, it seems we fell short this time. We also understand your concerns about the customer service and we genuinely apologize if you felt our response times were too slow. Improving our communication is paramount, and we're taking your feedback to our team for immediate action. Lastly, we value your recommendation and we're saddened to know that we did not meet your expectations this time. We hope to have the chance to rectify this and regain your faith in our service. We would appreciate more feedback from you to better address the issues you've faced. Thank you for bringing this to our attention. Best regards, Opinew Team

5 / 5 Share

June 24, 2021

Great support, fast response, and they actually helped and fixed the problems! Excellent tool! I can also adjust CSS to change the look.

Store

VAVA

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

We're thrilled to hear that you've had a positive experience with our support team and you're enjoying the flexibility of the Opinew Product Reviews App UGC, such as the CSS customizations! We're always here to help and work on any issue that you might encounter. Your feedback brings a great value to our team. Thanks for taking the time to leave us a review! Best, The Opinew Team

5 / 5 Share

June 24, 2021

Great App for reviews, reviews imported effortlessly and I really like the Question and answer feature as it really helps the customer buy the product

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you find our Opinew Product Reviews App beneficial and that you've had a seamless experience importing reviews. It's very encouraging to know that the Question and Answer feature has been effective, serving its purpose of assisting customers in their buying process. Your positive feedback reinforces the value of the features we aim to provide. Thank you for taking the time to share your exceptional experience. Users like you make our mission rewarding. Best Wishes, The Opinew Team

4 / 5 Share

June 18, 2021

Great support - very responsive and helpful. A little heavy to load, so I wish it were faster, but it does everything it purposes to do and does it capably.

Using app

About 1 year

Total reviews

7

Average rating

4.1

Developer Reply

Thank you for your 4-star rating and for taking the time to give us your feedback. We're glad to hear that you found our support team responsive and helpful. We understand your concerns about the load time, and we appreciate your patience. While we aim to provide a seamless experience, there are times when certain factors can affect the speed of loading. We assure you that we are continually working to optimize our performance. Your feedback is valuable to us and we’ll be sure to consider these points as we work to improve. We look forward to serving you better in the future. Best regards, The Opinew Team

5 / 5 Share

June 16, 2021

The app is very easy to use, and the support is incredibly fast, accurate and professional. Can only recommend!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you're finding our app easy to use and that our support team has been able to provide quick and professional assistance. Your positive feedback and recommendation mean a lot to us at Opinew. We aim to continue providing exceptional service moving forward. Thank you for your 5-star review! Best, The Opinew Team

5 / 5 Share

June 14, 2021

Thanks for helping me out to resolve the Review Section issue. Looking forward to a long relationship with this tool. Daniel is very supportive.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We're thrilled to hear that we could assist in resolving your issue and that you've had a great experience with Daniel. Our team works hard to provide helpful and supportive service, and this kind of feedback means a lot to us. We look forward to continuing our relationship with you and providing the best support we can. Your input is always greatly appreciated, as it helps us to continually strive to improve our services. Best wishes, The Opinew Team

5 / 5 Share

June 14, 2021

We have had amazing customer service, especially from Daniel. Very supportive and responsive. 100% Recommended.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thanks for sharing your kind words! We're thrilled to hear that you've been enjoying our customer service, and especially happy to learn that Daniel has been able to provide you with outstanding support. Your recommendation means a lot to us as it's the greatest compliment that we could receive. Remember, we're always here to assist you should you need any help in the future! Thanks for being a part of our Opinew community. Best, The Opinew Team

5 / 5 Share

June 10, 2021

Works well. Convenient and easy to use. We use Opinew on two of our Shopify Plus stores and are satisfied.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We're thrilled to hear that you find our Opinew Product Reviews App convenient and easy to use across your Shopify Plus stores. We're always here to provide a satisfying user experience for great customers like you. Your feedback does make a difference and helps us improve. Thanks for the support! Best Wishes, The Opinew Team

5 / 5 Share

June 9, 2021

Daniel was very kind and did a fantastic job. He helped me to improve my website adding review widget on homepage

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you had a great experience with Daniel and that our review widget has managed to bring improvement to your website. An experience like yours is what we strive for every day. We'll make sure to pass on your compliments to Daniel, he'll be pleased to know he made a significant impact. Your feedback is highly appreciated. Thank you for taking the time to share your experience with us and the Shopify community. Best Regards, The Opinew Team

5 / 5 Share

April 20, 2022

Super Kundenservice! Hilfe bei der Widget Installation - perfekt! ich kann die App nur weiter empfehlen. Review Prozess wird dadurch sehr einfach und automatisiert! The paid service opens up even more possibilities. Very helpful crew - they stayed with me until i was able to resolve my issue.

Using app

11 months

Total reviews

10

Average rating

5.0

Developer Reply

Vielen Dank für Ihre wunderbare Bewertung! Wir freuen uns sehr, dass Sie mit unserem Kundenservice und unserer Widget-Installation zufrieden sind. Es ist großartig zu hören, dass Sie festgestellt haben, dass unser App-Prozess einfach und automatisiert ist und dass Sie unsere kostenpflichtigen Dienstleistungen nuetzlich finden. Ihre freundlichen Worte bezüglich unseres Teams sind sehr geschätzt und wir sind froh, dass wir dabei unterstützen konnten, Ihr Anliegen zu lösen. Ihr Feedback ist sehr wichtig für uns und motiviert uns weiter daran zu arbeiten, das Beste für unsere Nutzer zu bieten. Mit freundlichen Grüßen, das Opinew Team.

5 / 5 Share

June 6, 2021

After, installing and trying other companies apps, I was surprised that tech support was available early this Sunday Morning! For that reason, is why I made the decision to stick with them. And not only for that reason, I love the many features that they have at affordable price. And the last reason, is the tech support went out of his way to help me deleted some coding that was left from other installed apps. I am happy with them and glad my search is over! Its tons of apps, but having customer service/tech support available 24/7 to help with some of the features, is a major key! Thanks again!

Using app

About 6 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hello, We really appreciate your detailed review! Knowing that our technical support was able to assist you promptly on a Sunday morning brings us great joy. Your satisfaction with our various features and affordability is truly a testament to our efforts in providing a valued service. We always strive to go the extra mile for our customers, just like when our team helped delete redundant coding from your other apps. Your acknowledgement of our 24/7 customer service resoundingly echoes our commitment to always being there for our users. We're happy to have you onboard and will continue working hard to exceed your expectations. Please feel free to reach out if you ever require any assistance. Your feedback aids us in continually enhancing our services. Best Regards, The Opinew Team

5 / 5 Share

June 4, 2021

Great app. Wonderful and quick responses from support team. Very visually pleasing reviews and well organized!

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your positive feedback! We're thrilled to know you're enjoying the features of the Opinew Product Reviews app and are finding our support team responsive and helpful. It's great to know that the visual layout and organization of the reviews resonate with you! Your input is greatly appreciated as it helps us continue to improve and provide the best service to our users. Stay tuned for even more updates to come. Best Regards, The Opinew Team

5 / 5 Share

June 2, 2021

I managed to get things up and running within 1 day, importing my Amazon Reviews and setting up and scheduling review request email templates. When I had a question, customer support solve my issue quickly

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for rating us 5 stars and sharing your experience! We're thrilled to hear that you found our app quick to set up and were able to import your Amazon reviews easily. Customer support is of utmost importance to us, and we're glad to know that we could assist you promptly with your questions. Your feedback is vital to our continual focus on serving you better. If there's anything more you need, feel free to reach out any time. Best wishes, The Opinew Team

5 / 5 Share

June 1, 2021

Thank you for your encouraging support. They were kind and helpful when we were in trouble. If you have any problems, please support us.

Store

FunLogy

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We’re so glad to hear about your positive experience with our support team! We always strive to assist our users the best we can, especially during tough times. Rest assured that if you encounter any problems in the future, our team will be ready to be of service. Your feedback is extremely helpful and encourages us to set the bar even higher. Thanks for supporting Opinew. - Team Opinew

5 / 5 Share

May 25, 2021

great app, great customer service responding super quick! plenty of options to customize love it and I will keep exploring the features and keep otimizing

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thanks so much for your fantastic review! We're over the moon knowing that you're finding our app useful and are enjoying our customer service. We have worked hard to ensure our app is as customisable as possible for our users. It's great to hear that you're utilising it to its full potential. Feel free to continue exploring our features and know we're here to assist whenever you need. Your feedback really aids our continuous growth and improvement. Thanks again for choosing Opinew. Best regards, The Opinew Team

5 / 5 Share

May 25, 2021

Great app overall! I asked the support a few times for help and they were always willing to support us!

Store

two46

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! We're absolutely thrilled to hear that you're enjoying the Opinew Product Reviews App UGC and you've experienced stellar support from our team — that's exactly what we're here for! Your positive words mean the world to us. We strive to continuously enhance our app and the accompanying support, and we appreciate your feedback as it helps us do just that. Thanks again for taking the time to leave this fantastic review. Best wishes, The Opinew Team

5 / 5 Share

May 22, 2021

I had thousands of reviews on my ebay store, however we all know how difficult it is to get reviews when starting a new webstore. Then i discovered opinew! This is such a great app - just importing my ebay feedback now - and this should hopefully kick start others to leave reviews on my store.

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Hello, Thank you for your delightful 5-star review! It's great to hear that you've been able to import your reviews from your eBay store. We understand the challenge of gathering reviews when starting a new webstore and we're glad that Opinew is helping you overcome that. Remember, our team is here to assist you along the way! We're hopeful too that this will encourage more customers to share their experiences on your store. It’s customers like you who make our work special. We're eager to see the growth of your web store. Your feedback is greatly appreciated. Thanks once again from the Opinew team.

5 / 5 Share

May 18, 2021

El soporte excelente me ayudaron inmediatamente. Super bien aprovecharé a máximo la aplicación una vez configurado.

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

¡Muchas gracias por su reseña de 5 estrellas! Nos alegra mucho saber que encontró útil nuestro soporte y que le ayudó de manera inmediata. Estamos aquí para asegurarnos de que obtenga el máximo beneficio de nuestra aplicación una vez configurada. Esperamos seguir cumpliendo y superando sus expectativas. Su feedback es realmente importante para nosotros. Gracias por elegir Opinew. Con cariño, el equipo de Opinew.