Opinew Product Reviews App UGC
Collect product reviews & import AliExpress reviews
Rating
4.4
feedback
602
chart
#3,237
All reviews
July 22, 2021
We are overall pleased with the app and they have a good and helpful service center. Things have improved since we got the app.
Hi, Thank you very much for your kind words! We are glad to read we were able to meet your expectations and that you see improvements in your store. Rest assured that we will continue to improve the app and provide an excellent customer experience. It's a pleasure serving you. Have a great rest of the day! Customer Success Team | Opinew
July 15, 2021
Amazing app! Has helped our sales tremendously and the customer service is great! Keep up the good work!
We're thrilled to hear that our app has been a substantial help in boosting your sales! It's always our goal to provide excellent customer service, and we're glad to know you've experienced just that. We appreciate your support and encouragement. It's feedback like yours that inspires us to continue improving our service. Thanks again for your amazing review. Best wishes, The Opinew Team.
July 12, 2021
Just started using this app and so far, so good! Their customer support available through the online chat is fantastic.
We're delighted to hear that you're enjoying the Opinew Product Reviews App so far, and that our customer support has been able to assist you effectively! We pride ourselves on providing excellent support, so it's fantastic to hear that this is being recognized. Your feedback truly motivates us to keep delivering top-notch service. As you continue using the app, do not hesitate to reach out if you need anything. Thank you for taking the time to review us. Best regards, The Opinew Team
July 9, 2021
Awesome app and by far the best review app out there. Extremely helpful support. Im surprised that they are not more popular yet.
We're thrilled to hear your fantastic feedback! It's wonderful to know that you find Opinew to be the best review app and you're pleased with our support. We strive to make our app as user-friendly and effective as possible. Your comments encourage us to continue doing our best. We're grateful for your kind words and we'll keep working hard to spread the word about our app. Thanks again for this awesome 5-star review. Your feedback is greatly appreciated. Best Wishes, The Opinew Team
July 7, 2021
Amazing review app. Very easy to import reviews from Amazon and other third-party marketplaces. Additionally, customer service is VERY responsive and always willing to assist you.
We're thrilled to hear that you find our review app amazing and easy to use, especially when importing reviews from Amazon and other third party marketplaces! It brightens our day to know that our customer service has lived up to your expectations and has been able to assist you efficiently. Your positive feedback is a huge boost for us. Thank you for taking the time to write it. Remember, we're here if you need further assistance or have any other feedback that you feel can help us improve. Your feedback is key to our continued efforts to serve you better. Best Wishes, The Opinew Team
July 6, 2021
After searching for a while, we narrowed the review app contenders down to 3. We needed something to get our store showing reviews from elsewhere quickly, plus pull in our shops store rating. Opinew came out top and since we've been working with the app there has been very few problems. Anything that we have noticed that needs tweaked, the Opinew support team have been very fast to resolve for us via the built in live chat service. Very pleased with the app and 5 stars for Opinew!
Thank you for your fantastic review! We're thrilled that you've found value in our Opinew Product Reviews App and its capabilities. We take pride in our fast and efficient support team, and we're delighted to hear that they've been able to assist you quickly and effectively with live chat. Your words are a huge motivation for our team to keep striving to deliver quality service. We appreciate you choosing Opinew and are here to support you anytime, ensuring a smooth experience for you. Thanks a lot for the 5 stars! Best wishes, The Opinew team
July 2, 2021
Really really good product review ( and much more). has very good capabilities of capturing reviews manually or by automatic emails. the support is super quick also, its like they're waiting there to help 24/7 :)
Thank you so much for your positive words and the splendid 5-star rating! We're thrilled you're satisfied with the Opinew Product Reviews App UGC and its features. Hearing that our support is prompt and helpful further boosts our motivation to continue giving our best. We really value your feedback and we're always here, ready to assist you. Keep exploring the app, and feel free to reach out if you need any help. - The Opinew Team
July 2, 2021
This is a wonderful app and I would recommend it. I really appreciate the quick response and help that I have received.
Hello, We're so glad to hear you're enjoying the Opinew Product Reviews App and found our support team to be responsive and helpful! Your kind words and your recommendation mean a lot to us. We're here to ensure you have the best experience using our app. Thank you for taking the time to share your feedback. Your insights help us continuously improve our services. Warm regards, The Opinew Team
July 2, 2021
We love this app. It integrates nicely to our website and fits the theme well. It is easy to use too which is handy as I'm not the greatest with technology! !
Using app
23 days
Total reviews
2
Average rating
5.0
We're thrilled to hear that you're loving Opinew Product Reviews App UGC! We take pride in designing our app to blend seamlessly with various themes and we're glad to know it’s a great fit for your website. It's also great to hear that you find it easy to use, especially as we aim to make our app accessible for everyone, regardless of their tech skills. Your positive feedback truly means a lot to us. Thanks for taking the time to review us. Best wishes, The Opinew Team
July 1, 2021
Their chat support is excellent. Simple to use, was intimidated at first but after chatting with support i was good to go
Hi there, We're thrilled to hear about your positive experience with our chat support and how this boosted your confidence in using the Opinew Product Reviews App UGC. Your feedback means a lot to us and will encourage the team to maintain our high standards. We'd love for you to continue using the app, and we're here in case you need any more help or have questions. Thanks a lot for the 5-star rating. Best regards, The Opinew Team
July 1, 2021
Great app, easy to use and really helpful team, it has made managing reviews much easier and it's nice to know if there are any problems there is a support team ready and waiting, 10/10!
We're thrilled to hear that you find the Opinew Product Reviews App helpful and easy to use! Your words about our team especially warmed our hearts. We're always here to ensure that the management of reviews is as seamless as possible for you. Your stellar rating and positive feedback really motivate us to keep offering the best service we can. Remember, we're always just a click away if you need any assistance. Thanks again for the wonderful review and rating! Best Regards, The Opinew Team
June 30, 2021
This app has been a blessing. We use it to aggregate customer reviews from 3rd party vendors (such as Amazon) onto our own website. The support is second to none.
We're thrilled to hear that you're finding our app to be a blessing, and that our feature to aggregate reviews from 3rd party vendors like Amazon is proving useful for you! It's wonderful to know that you find our support up to par too - we're here to make sure you get the best of Opinew. Nor can we overstate how fulfilling it is to know we're impacting businesses positively. Your feedback further motivates us to keep striving for better ways to serve you. Thank you! - The Opinew team
Nov. 15, 2023
Very disappointed with this service of late, they changed their plan and fee structure and did not advise me, all the features I was paying for become redundant and I needed to upgrade to get features back at a significantly higher price, their customer service is appalling now, they do not respond at all. I don't recommend this app.
We're truly sorry to hear about your recent experience with our service. We deeply regret any inconvenience you faced regarding our updated plan and fee structure. Our aim is to keep our customers informed about any changes, it seems we fell short this time. We also understand your concerns about the customer service and we genuinely apologize if you felt our response times were too slow. Improving our communication is paramount, and we're taking your feedback to our team for immediate action. Lastly, we value your recommendation and we're saddened to know that we did not meet your expectations this time. We hope to have the chance to rectify this and regain your faith in our service. We would appreciate more feedback from you to better address the issues you've faced. Thank you for bringing this to our attention. Best regards, Opinew Team
June 24, 2021
Great support, fast response, and they actually helped and fixed the problems! Excellent tool! I can also adjust CSS to change the look.
We're thrilled to hear that you've had a positive experience with our support team and you're enjoying the flexibility of the Opinew Product Reviews App UGC, such as the CSS customizations! We're always here to help and work on any issue that you might encounter. Your feedback brings a great value to our team. Thanks for taking the time to leave us a review! Best, The Opinew Team
June 24, 2021
Great App for reviews, reviews imported effortlessly and I really like the Question and answer feature as it really helps the customer buy the product
We're thrilled to hear that you find our Opinew Product Reviews App beneficial and that you've had a seamless experience importing reviews. It's very encouraging to know that the Question and Answer feature has been effective, serving its purpose of assisting customers in their buying process. Your positive feedback reinforces the value of the features we aim to provide. Thank you for taking the time to share your exceptional experience. Users like you make our mission rewarding. Best Wishes, The Opinew Team
June 18, 2021
Great support - very responsive and helpful. A little heavy to load, so I wish it were faster, but it does everything it purposes to do and does it capably.
Thank you for your 4-star rating and for taking the time to give us your feedback. We're glad to hear that you found our support team responsive and helpful. We understand your concerns about the load time, and we appreciate your patience. While we aim to provide a seamless experience, there are times when certain factors can affect the speed of loading. We assure you that we are continually working to optimize our performance. Your feedback is valuable to us and we’ll be sure to consider these points as we work to improve. We look forward to serving you better in the future. Best regards, The Opinew Team
June 16, 2021
The app is very easy to use, and the support is incredibly fast, accurate and professional. Can only recommend!
We're thrilled to hear that you're finding our app easy to use and that our support team has been able to provide quick and professional assistance. Your positive feedback and recommendation mean a lot to us at Opinew. We aim to continue providing exceptional service moving forward. Thank you for your 5-star review! Best, The Opinew Team
June 14, 2021
Thanks for helping me out to resolve the Review Section issue. Looking forward to a long relationship with this tool. Daniel is very supportive.
Thank you so much for your 5-star review! We're thrilled to hear that we could assist in resolving your issue and that you've had a great experience with Daniel. Our team works hard to provide helpful and supportive service, and this kind of feedback means a lot to us. We look forward to continuing our relationship with you and providing the best support we can. Your input is always greatly appreciated, as it helps us to continually strive to improve our services. Best wishes, The Opinew Team
June 14, 2021
We have had amazing customer service, especially from Daniel. Very supportive and responsive. 100% Recommended.
Hi, thanks for sharing your kind words! We're thrilled to hear that you've been enjoying our customer service, and especially happy to learn that Daniel has been able to provide you with outstanding support. Your recommendation means a lot to us as it's the greatest compliment that we could receive. Remember, we're always here to assist you should you need any help in the future! Thanks for being a part of our Opinew community. Best, The Opinew Team
June 10, 2021
Works well. Convenient and easy to use. We use Opinew on two of our Shopify Plus stores and are satisfied.
Hi there! We're thrilled to hear that you find our Opinew Product Reviews App convenient and easy to use across your Shopify Plus stores. We're always here to provide a satisfying user experience for great customers like you. Your feedback does make a difference and helps us improve. Thanks for the support! Best Wishes, The Opinew Team