All reviews

Rating Breakdown

  • 5
    90% (550 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (28 ratings)

Reviews with Text

  • 97% (594)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 28, 2021

Customer service is on deck ready to help! The great response last time I got stuck. I also really like the integration process its really simple incase you're not good with HTML

Using app

Over 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Hi, Thanks for sharing your experience with us and our support team members! Our mission is to always bring the best user experiences with Opinew and our support team. We are delighted to hear you are satisfied with our service. Feel free to drop us a message via the Live Chat button if you need any help. Have a wonderful day! Customer Success Team | Opinew

5 / 5 Share

July 28, 2021

Easy setup, easy migration to get our previously established reviews imported from our last app, good customer service. So far so good on our website

Using app

About 1 hour

Total reviews

6

Average rating

4.3

Developer Reply

Hi there, We’re delighted to hear that you found the setup and migration process easy! It's wonderful to know that our customer service team was able to assist you along the way. We're happy to see the app working well on your website. Your feedback reaffirms the hard work we put into ensuring a seamless experience for our users. Thanks for taking the time to share your positive impressions! Best, The Opinew Team

5 / 5 Share

July 27, 2021

This app makes it so easy to import your reviews from Amazon into your Shopify store. I also like the feature of allowing customers to ask questions on a product and posting answers that can be public or not, either way the customer gets an answer emailed to them. Works great!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, On behalf of all the team, thank you so much for leaving us an amazing review! Our mission is to always bring the best user experiences with Opinew and our support team. We are delighted to hear you are satisfied with our service! We will continue to improve Opinew and assist you on your journey to create a strong & trusted business. Have a wonderful day! Customer Success Team | Opinew

5 / 5 Share

July 24, 2021

They have prompt customer service and the app continues to improve everyday. I've been with them since I started my store and have yet to have a problem they couldn't fix! It's the only app I could find to import my reviews from ebay!!!

Using app

10 months

Total reviews

11

Average rating

4.2

Developer Reply

Thank you for taking the time to share this glowing review! We are thrilled to hear that our customer service and constant improvements have made a positive impact on your store’s experience. It's our priority to ensure all issues get resolved promptly, and we're glad you've found our app's unique features helpful, such as the ability to import reviews from Ebay. Remember, should you need further assistance or features, we're here for you. Your feedback is extremely important to us as we strive to provide the best possible service. Cheers, The Opinew Team

5 / 5 Share

July 22, 2021

This app is really great. It can import reviews from Amazon and AliExpress, which shocked me. The picture can also choose the picture I like and put it on the first page. This comment has helped me increase a lot of sales. I like this comment plugin very much, and I can recommend it to everyone

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi, On behalf of all the team, thank you so much for leaving us an amazing review! We are delighted to hear you are satisfied with our service and that our product has made such a positive impact on your business. We will continue to improve Opinew and assist you on your journey to create a strong & trusted business. Have a wonderful day! Customer Success Team | Opinew

5 / 5 Share

July 22, 2021

This company has solid customer service and the app continues to improve everyday. I've been with them for years and have yet to have a problem they couldn't fix!

Using app

Over 1 year

Total reviews

10

Average rating

4.1

Developer Reply

Hello there, We really appreciate you taking the time to share your experience with us! It's awesome to hear from long-term users :) Thank you very much for your continued support of Opinew. We're happy to hear you had a fantastic time with us. Have a lovely day! Customer Success Team | Opinew

5 / 5 Share

July 22, 2021

We are overall pleased with the app and they have a good and helpful service center. Things have improved since we got the app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you very much for your kind words! We are glad to read we were able to meet your expectations and that you see improvements in your store. Rest assured that we will continue to improve the app and provide an excellent customer experience. It's a pleasure serving you. Have a great rest of the day! Customer Success Team | Opinew

5 / 5 Share

July 15, 2021

Amazing app! Has helped our sales tremendously and the customer service is great! Keep up the good work!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that our app has been a substantial help in boosting your sales! It's always our goal to provide excellent customer service, and we're glad to know you've experienced just that. We appreciate your support and encouragement. It's feedback like yours that inspires us to continue improving our service. Thanks again for your amazing review. Best wishes, The Opinew Team.

5 / 5 Share

July 12, 2021

Just started using this app and so far, so good! Their customer support available through the online chat is fantastic.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that you're enjoying the Opinew Product Reviews App so far, and that our customer support has been able to assist you effectively! We pride ourselves on providing excellent support, so it's fantastic to hear that this is being recognized. Your feedback truly motivates us to keep delivering top-notch service. As you continue using the app, do not hesitate to reach out if you need anything. Thank you for taking the time to review us. Best regards, The Opinew Team

5 / 5 Share

July 9, 2021

Awesome app and by far the best review app out there. Extremely helpful support. Im surprised that they are not more popular yet.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear your fantastic feedback! It's wonderful to know that you find Opinew to be the best review app and you're pleased with our support. We strive to make our app as user-friendly and effective as possible. Your comments encourage us to continue doing our best. We're grateful for your kind words and we'll keep working hard to spread the word about our app. Thanks again for this awesome 5-star review. Your feedback is greatly appreciated. Best Wishes, The Opinew Team

5 / 5 Share

July 7, 2021

Amazing review app. Very easy to import reviews from Amazon and other third-party marketplaces. Additionally, customer service is VERY responsive and always willing to assist you.

Using app

16 days

Total reviews

2

Average rating

3.0

Developer Reply

We're thrilled to hear that you find our review app amazing and easy to use, especially when importing reviews from Amazon and other third party marketplaces! It brightens our day to know that our customer service has lived up to your expectations and has been able to assist you efficiently. Your positive feedback is a huge boost for us. Thank you for taking the time to write it. Remember, we're here if you need further assistance or have any other feedback that you feel can help us improve. Your feedback is key to our continued efforts to serve you better. Best Wishes, The Opinew Team

5 / 5 Share

July 6, 2021

After searching for a while, we narrowed the review app contenders down to 3. We needed something to get our store showing reviews from elsewhere quickly, plus pull in our shops store rating. Opinew came out top and since we've been working with the app there has been very few problems. Anything that we have noticed that needs tweaked, the Opinew support team have been very fast to resolve for us via the built in live chat service. Very pleased with the app and 5 stars for Opinew!

Using app

About 22 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled that you've found value in our Opinew Product Reviews App and its capabilities. We take pride in our fast and efficient support team, and we're delighted to hear that they've been able to assist you quickly and effectively with live chat. Your words are a huge motivation for our team to keep striving to deliver quality service. We appreciate you choosing Opinew and are here to support you anytime, ensuring a smooth experience for you. Thanks a lot for the 5 stars! Best wishes, The Opinew team

5 / 5 Share

July 2, 2021

Really really good product review ( and much more). has very good capabilities of capturing reviews manually or by automatic emails. the support is super quick also, its like they're waiting there to help 24/7 :)

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your positive words and the splendid 5-star rating! We're thrilled you're satisfied with the Opinew Product Reviews App UGC and its features. Hearing that our support is prompt and helpful further boosts our motivation to continue giving our best. We really value your feedback and we're always here, ready to assist you. Keep exploring the app, and feel free to reach out if you need any help. - The Opinew Team

5 / 5 Share

July 2, 2021

This is a wonderful app and I would recommend it. I really appreciate the quick response and help that I have received.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello, We're so glad to hear you're enjoying the Opinew Product Reviews App and found our support team to be responsive and helpful! Your kind words and your recommendation mean a lot to us. We're here to ensure you have the best experience using our app. Thank you for taking the time to share your feedback. Your insights help us continuously improve our services. Warm regards, The Opinew Team

5 / 5 Share

July 2, 2021

We love this app. It integrates nicely to our website and fits the theme well. It is easy to use too which is handy as I'm not the greatest with technology! !

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that you're loving Opinew Product Reviews App UGC! We take pride in designing our app to blend seamlessly with various themes and we're glad to know it’s a great fit for your website. It's also great to hear that you find it easy to use, especially as we aim to make our app accessible for everyone, regardless of their tech skills. Your positive feedback truly means a lot to us. Thanks for taking the time to review us. Best wishes, The Opinew Team

5 / 5 Share

July 1, 2021

Their chat support is excellent. Simple to use, was intimidated at first but after chatting with support i was good to go

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear about your positive experience with our chat support and how this boosted your confidence in using the Opinew Product Reviews App UGC. Your feedback means a lot to us and will encourage the team to maintain our high standards. We'd love for you to continue using the app, and we're here in case you need any more help or have questions. Thanks a lot for the 5-star rating. Best regards, The Opinew Team

5 / 5 Share

July 1, 2021

Great app, easy to use and really helpful team, it has made managing reviews much easier and it's nice to know if there are any problems there is a support team ready and waiting, 10/10!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you find the Opinew Product Reviews App helpful and easy to use! Your words about our team especially warmed our hearts. We're always here to ensure that the management of reviews is as seamless as possible for you. Your stellar rating and positive feedback really motivate us to keep offering the best service we can. Remember, we're always just a click away if you need any assistance. Thanks again for the wonderful review and rating! Best Regards, The Opinew Team

5 / 5 Share

June 30, 2021

This app has been a blessing. We use it to aggregate customer reviews from 3rd party vendors (such as Amazon) onto our own website. The support is second to none.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that you're finding our app to be a blessing, and that our feature to aggregate reviews from 3rd party vendors like Amazon is proving useful for you! It's wonderful to know that you find our support up to par too - we're here to make sure you get the best of Opinew. Nor can we overstate how fulfilling it is to know we're impacting businesses positively. Your feedback further motivates us to keep striving for better ways to serve you. Thank you! - The Opinew team

1 / 5 Share

Nov. 15, 2023

Very disappointed with this service of late, they changed their plan and fee structure and did not advise me, all the features I was paying for become redundant and I needed to upgrade to get features back at a significantly higher price, their customer service is appalling now, they do not respond at all. I don't recommend this app.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're truly sorry to hear about your recent experience with our service. We deeply regret any inconvenience you faced regarding our updated plan and fee structure. Our aim is to keep our customers informed about any changes, it seems we fell short this time. We also understand your concerns about the customer service and we genuinely apologize if you felt our response times were too slow. Improving our communication is paramount, and we're taking your feedback to our team for immediate action. Lastly, we value your recommendation and we're saddened to know that we did not meet your expectations this time. We hope to have the chance to rectify this and regain your faith in our service. We would appreciate more feedback from you to better address the issues you've faced. Thank you for bringing this to our attention. Best regards, Opinew Team

5 / 5 Share

June 24, 2021

Great support, fast response, and they actually helped and fixed the problems! Excellent tool! I can also adjust CSS to change the look.

Store

VAVA

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

We're thrilled to hear that you've had a positive experience with our support team and you're enjoying the flexibility of the Opinew Product Reviews App UGC, such as the CSS customizations! We're always here to help and work on any issue that you might encounter. Your feedback brings a great value to our team. Thanks for taking the time to leave us a review! Best, The Opinew Team