All reviews

Rating Breakdown

  • 5
    92% (1,566 ratings)
  • 4
    4% (69 ratings)
  • 3
    1% (11 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (40 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 20, 2022

I love that I can customize so much and that it's easy add to our products. This app is one less thing for small business owners to worry about.

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi! We are thrilled to hear that you love using Opinew Product Reviews App especially its customization features and ease of use. Feedback like yours reminds us why we do what we do. It's fantastic to know that our app is effectively lessening the worries of small business owners like you. Thank you for the wonderful review and for giving us a five-star rating! Your feedback helps us do our job better. As we continue to improve and grow, we're always here to help with any needs you might have. Best wishes, The Opinew Team

5 / 5 Share

Aug. 20, 2022

Super easy to use! They were able to get this integrated into my theme quickly and the reviews look amazing. A+++

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, We are thrilled to hear that you've found our app super easy to use and that it has been quickly integrated into your theme. It's great to hear about your wonderful experience! Your positive feedback is what keeps us motivated to provide the best service possible. We're equally delighted to know that you loved the appearance of the reviews. Thank you for the awesome rating! Please don't hesitate to get in touch if there's anything else we can assist you with. Your feedback is always welcome. Cheers, The Opinew Team

5 / 5 Share

Aug. 19, 2022

Great app, easy to set up, and all amazon reviews in here. 2 more clicks and it adds all highly converting widgets

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Wow, we're thrilled to hear that you find our app great and easy to set up! We work very hard to make sure the user experience on our product is smooth, so your feedback is much appreciated. Our team is glad that you found the Amazon reviews integration and the widgets highly effective. We always keep our users' demands and needs in mind while designing features, so such reviews resonate with our commitment. Thanks again for your 5-star rating and this wonderful review. Your feedback helps us continually improve and serve you better. Best wishes, The Opinew Team

5 / 5 Share

Aug. 19, 2022

The quality and speed of the response time impressed me greatly. They also installed the Opinew parts quickly for me.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear you had such a positive experience with our Opinew Product Reviews App UGC! Your feedback on the quality and speed of our service is much appreciated. It's great to learn we could impress you with our fast response and seamless installation. Remember, we're here for you anytime you need assistance or have queries. Thank you for taking the time to leave us a 5-star review. We hope to keep meeting your expectations! Best Regards, The Opinew Team

5 / 5 Share

Aug. 19, 2022

they are awesome, super fast and I got exactly what I wanted! Romana especially did a wonderful job!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello! We're thrilled to hear that you had an awesome experience with Opinew Product Reviews App UGC. It's great to know that everything was speedy and met your expectations. Romana will be delighted to hear your kind words as well. We are here for you and always strive to deliver the best service. Your feedback is deeply appreciated and it encourages us to keep improving and delivering top-notch service. Thanks for taking the time to leave us this lovely review. Best Wishes, The Opinew Team

5 / 5 Share

Aug. 18, 2022

Great customer service helping get set up. Seems like a useful app and will upgrade once my shop is running properly.

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello! We're over the moon to hear about your positive experience with our customer service team, and that you're finding Opinew Product Reviews App UGC useful. We're thrilled to learn that you're considering an upgrade in the near future. If you need assistance or have any questions while you're getting your shop up and running, please don't hesitate to reach out. Our team is always here to support you. Remember, your input greatly affects our services and your satisfaction is our top priority. Thanks for the 5-star review! Best wishes, The Opinew Team

5 / 5 Share

Aug. 17, 2022

This app is highly recommended!. The support team responds within a few minutes. This app has been very helpful and informative so far.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to read your review! We're thrilled that you find Opinew Product Reviews App UGC helpful and informative, and you've had a positive experience with our support team. Your kind words mean a lot to us and we're grateful for your high recommendation. Remember, your feedback helps us to continually improve our services. Thank you for taking the time to leave us this review. Best Wishes, The Opinew Team

5 / 5 Share

Aug. 17, 2022

I am a happy user of the free version. Their support team is amazing! Support was available when I needed it. They helped me install the widgets, I wouldn't have been able to do it by myself.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you're happy with our free version and that our support team could assist you with the widget installation! It's important to us that you feel supported and able to fully utilize our app. Thank you for taking the time to share your positive experience, it really inspires us. Remember, we're just a click away if you ever need any more help. Best Regards, The Opinew Team

5 / 5 Share

Aug. 17, 2022

Excellent customer service, I had a question because the reviews were not showing on my website, however, I instantly got a quick response from Romana which helped me solve this issue. It is amazing to have such great support. I strongly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, and thanks for your fantastic review! We're thrilled to know that our customer service team, especially Romana, could guide you through your issue so promptly. Your satisfaction is our priority, and it makes us proud to hear such positive feedback. Your recommendation is highly appreciated and serves as motivation for us to maintain our high-quality service. We aim to provide this level of support to all our users, thanks to customers like you highlighting these experiences. Stay connected for any further assistance you may require. Thanks again from all of us at Opinew.

5 / 5 Share

Aug. 14, 2022

It has great support, I highly recommended. It offers a great upsell option to increase your reviews. The staff/support have been really helpful for me when I did not know how to change my plan they did it for me in less than 5mins it was done. Thank you Opinew!

Using app

3 months

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for the review, really glad to have been able to help you out! Best of luck with your selling! Let us know if you need any more help. Customer Success Team | Opinew

5 / 5 Share

Aug. 12, 2022

App runs flawlessly and the support team is very quick at sorting out your problems, even on the free plan!

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you're finding our app flawless, and appreciate your kind words about our support team. We strive to provide quick and efficient service to all our users, regardless of their chosen plan. Your positive feedback motivates us to continue doing our best. Thank you for choosing and supporting Opinew. Best regards, Opinew Team

5 / 5 Share

Aug. 12, 2022

La APP es una gran opción para las reseñas La atención que te dan cuando tienes dudas es un 10/10, muy amables y eficientes.

Store

ACHEMEX

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Gracias por tu excelente calificación y por compartir tu experiencia con nosotros. Estamos encantados de saber que nuestra aplicación y nuestro servicio de atención al cliente han sido de tu agrado. Tu satisfacción es nuestra principal prioridad y trabajamos constantemente para ofrecer una experiencia de calidad. ¡Apreciamos mucho tu apoyo y comentarios! Con cariño, El equipo de Opinew

5 / 5 Share

Aug. 7, 2022

This APP and the team behind Opinew are fantastic. Twice I have asked support to help me with a couple of things and they have done it with no problem at all. The APP itself works well and displays the reviews in a number of ways on your store. Thank you for creating a great APP.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for sharing your experience with us, and we hope that we were able to exceed your expectations. We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job! If you need anything in the future, please reach out and we'll be happy to help. Have a wonderful day, Customer Success Team | Opinew

5 / 5 Share

Aug. 6, 2022

Great customer service too. nice! This app is the best and has great customer support. Best support I've ever received.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time to share your experience with us! We are happy to hear our support team hit the mark for you. Your feedback is highly appreciated and will help us maintain our support quality and customer service. It was a pleasure serving you. Feel free to message us via the Live Chat button if you need help. Have an amazing day, Customer Success Team | Opinew

5 / 5 Share

Aug. 5, 2022

Support is the key to great software. Excellent app and very professional team. We chose Opinew for its ease of importing our Amazon reviews to Shopify.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Hi, On behalf of all the team, thank you so much for leaving us a fantastic review! Our mission is to always bring the best user experiences, to Opinew and our support team. We are delighted to hear you are satisfied with our service! We will continue to improve Opinew and assist you on your journey to create a strong & trusted business. Have a wonderful day, Customer Success Team | Opinew

5 / 5 Share

Aug. 3, 2022

Le service client a été super rapide et m'a aidé à résoudre le problème très rapidement! Je le recommande

Store

minana

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour, Merci de nous avoir laissé un avis 5⭐️! Si vous avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter via live chat. Très bonne journée, Customer Success Team | Opinew

1 / 5 Share

Aug. 1, 2022

2ND TIME they messed up on a LIVE PAGE. Their review app is shit. DO NOT RECOMMEND. THEY BRIBE YOU $100 WHEN YOU LEAVE A NEGATIVE REVIEW.

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

Sorry you feel the need to leave a 1 star review for the second time, unfortunately with software, things do go wrong (not very often) it's just unfortunate that an issue has affected you twice. We are sorry about that. All we can promise you is that we do our best to support you to find a resolution as quickly as possible and communicate to you the progress being made. If you feel this issue (that was resolved in a matter of hours) is worthy of a 1-star review then that is your choice. However, we do not feel this is reflective of our customer service to your business or to our 1000's of other happy customers. As for the $100 offered to you, this was not to remove a review, it was offered in exchange for your feedback and pointing out a clear technical issue to our product team when you weren't happy with how the app was performing. An issue that under the radar was affecting many other customers. This is company policy as we believe that negative feedback is vital to be able to constantly improve what we do. At no point were you offered money in exchange for deleting your review. Your issue was resolved within a few hours, However if you are still unhappy, I would invite you to discuss your issues further with myself [email protected] directly or through the live support chat.

5 / 5 Share

July 30, 2022

I used the app to import reviews to my store. It worked great and I needed some help with how the reviews look on my store the customer service team helped me and solved all my issues. They didn't even ask for access to my store as most of these apps ask for. Great app and great customer service.

Store

Walkpal

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help. Have a wonderful day, Customer Success Team | Opinew

5 / 5 Share

July 29, 2022

Our store has been using Opinew for a few years now. App works great for managing Shopify reviews, migrating reviews from other stores, and importing Amazon reviews. Customizable interface is also a huge plus. And the support team is always responsive and helpful when we need assistance.

Using app

Almost 2 years

Total reviews

6

Average rating

4.7

Developer Reply

Hi, Thank you for leaving us a 5-star review and for being such a loyal customer :) We are delighted to hear you like Opinew and our support team! Feel free to reach out if you need anything else. Have a lovely day, Customer Success Team | Opinew

5 / 5 Share

July 27, 2022

We had some limitations in our knowledge but the team at Opinew were really responsive. The online chat was followed up with a call from Paul and the solution was up and running in no time. Great app. Great customer service!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thanks for the kind words, and we're glad Paul was able to help you get set up quickly. Don't forget to keep a track of your influenced revenue in your dashboard so that you can see much of your business has benefited from your reviews! Have a wonderful day, Customer Success Team | Opinew