All reviews

Rating Breakdown

  • 5
    92% (1,566 ratings)
  • 4
    4% (69 ratings)
  • 3
    1% (11 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (40 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 14, 2022

davvero soddisfatto di questa app e dell' assistenza hanno risolto il mio problema subito e con grande professionalità

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per la tua recensione a 5 stelle! Siamo lieti di sapere che sei davvero soddisfatto della nostra app e del servizio di assistenza. Apprezziamo i tuoi commenti positivi sulla nostra professionalità e sulla rapidità con cui abbiamo risolto il tuo problema. Il tuo feedback è essenziale per noi. Grazie per aver scelto Opinew. -Il team di Opinew

4 / 5 Share

Jan. 12, 2022

Nice app, works great! The customer support is quick and well trained - perfect support. Could be cheaper, therefore 4 out of 5 stars.

Store

DarBene

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We're delighted to hear that you find our app helpful and our customer support prompt and efficient. This kind of feedback motivates us to deliver stellar service consistently. We appreciate your observation about our pricing. At Opinew, we strive to offer the best value, and we assure you that our pricing is competitive considering the robust functionality that our app offers. That said, your feedback is important, and we will certainly take your comment into consideration when assessing pricing in the future. Thank you once again for your 4-star rating and for taking the time to write a review. Best regards, The Opinew Team

5 / 5 Share

Jan. 9, 2022

Customer service 10/10 quick answer and easy communication ! The app is easy to use and does exactly what I was looking for ! I am really please with this app!!!

Using app

Over 1 year

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for your stellar review! We're absolutely thrilled to hear about your positive experience with our customer service and that you find the app easy to use. It's fantastic that it's meeting all your needs. Your satisfaction is our top priority! Thanks again for taking the time to share your feedback with us. We truly appreciate it. Best Regards, The Opinew Team

5 / 5 Share

Jan. 3, 2022

I used the free version of this app for a few months while I finalized my design and really like the interface and effectiveness of showing the reviews. Once I upgraded to the paid version, it was a game changer. The added features really made my reviews shine. One small issue during the configuration phase was quickly sorted out by their customer service and we were off to the races. I would definitely recommend Opinew.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your thorough feedback with us. We're thrilled to hear that you're enjoying the interface and effectiveness of Opinew, especially the added features in our paid version. We always aim for smooth transitions during upgrades, so we're glad to hear our customer service team could assist during your configuration phase. Your recommendation is much appreciated! Our team is always here for you. Your feedback plays a critical role in helping us keep our services and products at their best. Best wishes, The Opinew Team.

5 / 5 Share

Jan. 3, 2022

great import service reviews and great customer service, super recommended! Thanks also to the experts who follow you during the installation

Store

Cosmika

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review! It's great to hear that you're happy with our import service and our customer service. We're thrilled to be 'super recommended', and we’re proud that our expert team could assist you during the installation process. Your positive feedback means the world to us. Again, thank you for choosing Opinew and taking the time to share your experience. We're here for you anytime. Best wishes, The Opinew Team

5 / 5 Share

Dec. 31, 2021

Great service and reliable app. Would highly recommend this app for its ease of use and the level of customer service received

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you find our service excellent and our app reliable! Your recommendation means a lot to us. Your feedback about the ease of use of our app and our customer service will surely encourage our team to continue working hard. We're here to provide the best experience for you. Thanks again for the 5-star review! Best, The Opinew Team

5 / 5 Share

Dec. 27, 2021

Love you guys! You have made it sooo easy for our clients to give us their honest opinions. There was a tiny learning curve in the beginning but you have made it seamless with world class customer service. I have never needed any other app for these matters either.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that you're loving our app, and find it easy for your clients to share their feedback! We do always strive to keep the learning curve at a minimum and offer top-notch customer service. It's fantastic to hear that we've hit the mark for you. We really appreciate your support, and it means the world to us that you've never needed any other app for these matters. Thank you once again for your kind words and excellent 5-star review. Feedback like yours helps us to continue doing our best work. We're excited to continue serving you in the future! Cheers, The Opinew Team

5 / 5 Share

Dec. 19, 2021

I have been using free plan for 5 months and i found the app is very user friendly and Awesome support from the team. Mr Paul was very patient enough to explain in detail and I am upgrading to paid version. Kudos to Opinew.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

Developer Reply

We're thrilled to hear that you find Opinew user-friendly and supportive, especially with assistance from our team member, Paul! It's great to know that you're enjoying our free plan and have decided to upgrade to the paid version. We always aim to offer excellent support to our users and your words reaffirm our efforts. Thank you for choosing Opinew and for the 5-star review! Your feedback plays an important role in our continuous strive for improvement. We're looking forward to continuing our journey together on your upgraded plan. Best regards, The Opinew Team

5 / 5 Share

Dec. 18, 2021

The Opinew Costumer service helped us to install Widgets very fast . Definitely We recommend the App for everyone that want to push his site to the next level

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and 5-star rating! We're delighted to hear that our customer service team could assist you promptly with widget installation and you're finding our app helpful in taking your site to the next level. We truly appreciate your recommendation. Your feedback powers our progress and inspires us to continue improving. Thanks again for choosing Opinew! Best wishes, The Opinew Team

5 / 5 Share

Dec. 8, 2021

Best review app we've used. The Amazon import is fantastic as is the integration with Klayvio. They have great customer service via chat and are always working to make the app better. 10/10 recommend.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that you find Opinew to be the best review app you've used, and you're enjoying the features such as the Amazon import and integrations with Klaviyo. We're glad to hear your thoughts about our ongoing improvements and customer service. Your recommendation means a lot to us. Always remember, your feedback plays a critical role in helping us serve you better. Feel free to share any suggestions or ideas that could further enhance your experience with our app. Thanks a million for your stellar review! Best, The Opinew Team

5 / 5 Share

Aug. 26, 2022

The support team was excellent and helped us to get our store exactly how we wanted it to look with stars and reviews. Excellent app! Amazing customer service! I had some technical issues, but the live chat staff helped me.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! We're absolutely thrilled to hear about your positive experience with our support team and our app. Your kind words about our customer service team and the live chat feature really warm our hearts. It's fantastic that we could assist in getting your store to look exactly as you'd envisioned, complete with stars and reviews. Your praise means the world to us, and even more so coming from a valued customer like yourself. Remember, we are here to provide assistance with any technical issues or questions that may come up in the future. Your feedback is critical in helping us continually enhance our services. Thank you for taking the time out of your busy day to leave this wonderful review. Best wishes, The Opinew Team

5 / 5 Share

Dec. 6, 2021

Awesome team and awesome app They allowed us to move away from Truspilot and Yotpo to their easy to use platform Very fast loading time and is not blocked by Firefox default tracking blocker +++++

Store

Tèaura

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi there! We're thrilled to hear that you're enjoying the Opinew Product Reviews App and find our platform easy to use. It's wonderful knowing we could assist in easing your transition from Truspilot and Yotpo. We put a great emphasis on ensuring quick loading times and compatibility with popular browsers like Firefox, so it's gratifying to see that it's working well for you. Thanks for taking a moment to share your positive experience. Your feedback drives us to continue enhancing our app. Best wishes from the Opinew team!

5 / 5 Share

Dec. 2, 2021

Very helpful team. Despite a few bumps, they still had the patience to help us get things sorted. Very appreciated.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're heartened to hear that you found our team helpful and patient. We believe in sticking with our users through thick and thin, and we're glad to know that we were able to sort things out for you. That said, we're sorry to hear that you faced a few bumps along the way. We continually strive to enhance our users' experience, and we'll use your feedback to make our service even smoother. Thank you again for taking the time to share your experience. Your feedback truly helps us to improve. Best regards, The Opinew Team

5 / 5 Share

Dec. 3, 2023

These guys are very helpful to someone is computer illiterate Lots of issues getting my stores online line Opinew has been nothing but helpful, especially Tomasz !!!! Updated my website with a new theme within 5 mins excellent service

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're absolutely thrilled to hear that our team, especially Tomasz, has been able to assist you in navigating the process. Your experience is exactly what we strive for at Opinew. Your feedback is encouraging to us, as we're committed to assisting all our users, no matter their computer literacy level. Thank you for leaving us a full five-star review; we appreciate it immensely. Remember, we're here for you whenever you need help! Best regards, The Opinew Team

5 / 5 Share

Nov. 28, 2021

Easy to use app for reviews and excellent customer service- very quick response, and help solving problems, highly recommended!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, We are thrilled to hear you had such a great experience with Opinew Product Reviews App UGC! Your kind words have truly made our day. Our team works hard to provide efficient customer service and it's fantastic to know we hit the mark for you. Thank you for acknowledging our prompt responses as we strive to handle any issues swiftly. Your recommendation means the world to us. Please don’t hesitate to use our support for future problems or questions, we always here to assist you. Your feedback has been crucial to our work and we greatly appreciate it. Best wishes, The Opinew Team

5 / 5 Share

Nov. 22, 2021

Wonderful app, great customer service - very fast and helpful communication. They answered my questions and helped me with widgets installation Would recommend!

Using app

Over 1 year

Total reviews

9

Average rating

4.6

Developer Reply

Hi there, Wow! Your fantastic review made our day. Thank you for taking the time to share your positive experience with our app and customer service team. We're thrilled to hear you found the communication to be fast and helpful, and we're glad we could assist with your widget installation. It’s amazing to know you'd recommend us! Your recommendations and feedback truly help us strive for excellence in our services. Thanks again from the Opinew team!

5 / 5 Share

Nov. 21, 2021

OUTSTANDING APP! A must for all Shopify stores, cannot do without it. Amazing interface and looks beautiful on my website. 5 stars

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're absolutely delighted to hear your positive feedback! Thank you for recognizing the aesthetics of our Opinew Product Review App. We're thrilled to be considered an essential addition to your Shopify store. It's rewarding to know that our interface enhances your website's look. Your satisfaction is our main priority and your feedback fuels us to continue our work. Best wishes, The Opinew Team

5 / 5 Share

Nov. 20, 2021

I am using Opinew for 2 years now. The Developers are even willing to add custom code - 100% recommend.

Store

Otaro

Using app

About 2 years

Total reviews

5

Average rating

4.4

Developer Reply

Hello, Thank you so much for the fantastic 5-star review and for being a loyal user of Opinew for the past 2 years! We are thrilled to hear about your positive experiences with our team and the customizations they've provided. Your trust and recommendations mean the world to us. Your feedback plays a key role in our efforts to continuously improve our app and the services we provide. Thanks again! Best wishes, The Opinew Team

5 / 5 Share

Nov. 18, 2021

This is a great app with extra ways to interact with you customers to get and show reviews. I totally recommend it. They have great customer service, handling everything immediately and nicely.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Wow, we are thrilled to hear such great feedback! It's fantastic that you are making the most of our features to connect with your customers and showcase their reviews. We always strive to provide top-notch customer service to our users, so we are glad that you have experienced this. Your recommendation means a lot to us and it further motivates us to continue delivering the best possible service. Please remember, we're here to support you every step of the way. Thank you once again for choosing Opinew. Best regards, The Opinew Team

5 / 5 Share

May 9, 2023

Great customer service. Daniel was awesome and fixed all issues I had problems figuring out. Huge Thanks To Opinew! Daniel Once Again Was Very Helpful and Patient with My Questions. Thank You So Much!

Using app

Over 1 year

Total reviews

19

Average rating

5.0

Developer Reply

Hi there, We're absolutely thrilled to hear about your positive experience with our customer service! Daniel will be so pleased to know that his assistance made a positive impact. Your kind words truly mean a lot to us. We're always here to help, so please don't hesitate to reach out to us if you have any more questions or concerns in the future. Your feedback is instrumental in helping us improve our service. Best regards, The Opinew Team