All reviews

Rating Breakdown

  • 5
    92% (1,566 ratings)
  • 4
    4% (69 ratings)
  • 3
    1% (11 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (40 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2021

I have a couple stores and I use Opinew in both of them. It's easy to use and efficient, plus their support is always helpful.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're finding Opinew easy to use and efficient across your stores. We strive to provide helpful and responsive support to our users, and we're glad to know we're hitting the mark! Your feedback is truly appreciated and helps us serve you better. If you ever need anything else, please don't hesitate to reach out. Thanks again! - The Opinew Team

5 / 5 Share

Nov. 6, 2021

i just got the app. my representative in the chat was a big help. hopefully everything will be fine in the future as well

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing 5-star review! We're thrilled to hear that our representative was able to assist you well in the chat. As you continue to use Opinew, remember, we're here to support you. If you ever have any concerns or questions in the future, don't hesitate to get in touch with us. Your input helps us evolve and provide an even better experience for users like you. Thanks again for choosing Opinew! Best regards, The Opinew Team

5 / 5 Share

Nov. 3, 2021

Wonderful app - Google integration is fantastic! Great layout etc as well. Has increased sales/conversion fairly dramatically.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled to hear that our app's Google integration and layout have been effective for you and have contributed to the increase in your sales and conversion. Knowing that our app significantly benefits our users gives us motivation to continue improving. We highly appreciate your feedback and please feel free to reach out if you have any suggestions or if there's something else we can assist you with. Best Regards, The Opinew Team

5 / 5 Share

Nov. 3, 2021

Opinew is one of the most valuable apps that we use on our site. The team is always there to help with any issues you may have with installation, customizations, etc. I can't recommend this app enough to anyone looking to boost their conversions!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We are thrilled to hear that the Opinew app has become invaluable to your site, and that our team has been able to assist with any issues or customizations you've needed. Your recommendation means a lot to us! We'll continue striving to provide excellent service and help boost conversions on your site. Thank you for being a part of the Opinew community. Best regards, The Opinew Team

5 / 5 Share

Nov. 1, 2021

I used the app to import our Amazon reviews into our webshop and it just worked great. Also got a lot of useful and fast help from their support team! Thanks a lot, Sigrid, Scan Dimension

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sigrid, Scan Dimension, We're thrilled to know that our app was able to seamlessly import your Amazon reviews into your webshop. Prompt and helpful support is at the heart of our service so we're very glad to hear that you found it useful. We appreciate your wonderful feedback and the 5-star rating. Your satisfaction is our primary goal, so your appreciation means a lot to us. Thank you once more, and here's to more successful journeys together. Best, The Opinew team.

5 / 5 Share

Oct. 28, 2021

App is great and support was amazing adding the rich snippets in no time. Really happy overall. Would recommend. I'm running it on a couple of sites.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're thrilled to hear that you're finding our app great and our support amazing. It's always our goal to ensure your needs are met as swiftly as possible, and we're glad to have hit the mark with you. Your recommendations mean a lot to us, and we're pleased to know that you are happy with us across multiple sites. Our team appreciates your support. Your feedback drives us to keep delivering our best. Thanks again! Best wishes, The Opinew Team

5 / 5 Share

Oct. 26, 2021

little expensive, but works fine and looking good. Perfect support service provided, quick response.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We're glad to hear that you find our Opinew Product Reviews App to be effective and visually appealing. We put a lot of effort into ensuring it performs well and adds value to your business. We understand your concern about the pricing. Opinew continually strives to provide the best value in terms of service and features in this competitive environment. Moreover, we're delighted that our support service impressed you and could provide a quick resolution. Your positive feedback provides encouragement to our team, which strives to ensure the best quality service. If there are any other aspects of the app or our services that you'd like more insight into or if you have any suggestions for us, don't hesitate to share. Your feedback is truly significant since it guides us in making improvements. Thank you for reviewing us! Best wishes, The Opinew Team

5 / 5 Share

Oct. 24, 2021

LOVE THE APP. The support is on another level. Very fast and helpful communication. This app actually helped me generate 30% more revenue. Social proof is required for conversions.

Store

Uvuora

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We really appreciate you taking the time to share your experience with us! It's awesome that our product has made such a positive impact on your business. Thank you very much for your continued support of Opinew. Have a lovely day! Customer Success Team | Opinew

5 / 5 Share

Oct. 23, 2021

Great customer care - help with any problem and figuration. Going on 3 years with this app and super pleased

Store

Diligo

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for taking your time to share your experience with us! We are happy to hear our support team hit the mark for you. Your feedback is highly appreciated and will help us to maintain our support quality and service to customers. Feel free to drop us a message via the Live Chat button if you need any help. Have a wonderful day! Customer Success Team | Opinew

5 / 5 Share

Oct. 22, 2021

Great app and super helpful support. I highly recommend this app for anyone who wants a clean review system on their site.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you very much for your kind words! We are glad we were able to meet your expectations. Rest assured that we will continue to improve the app and provide an excellent customer experience. It's a pleasure serving you. Have a great day! Customer Success Team | Opinew

5 / 5 Share

Oct. 21, 2021

I have been working with Opinew for over 1 year, tried many but Opinew is the best tool on the market

Store

Femie

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! Your feedback is greatly appreciated and it will help us improve our service for everyone. We really appreciate you taking the time to share about your experience. We hope you have a wonderful day :) All the best, Customer Success Team | Opinew

2 / 5 Share

Oct. 20, 2021

Errors in the app (when trying to save any changes), font sizes are written i rem (not standard font sizes) and the product image in the email sent to customers are squashed. Have asked for help which has taken days without any resolution.

Using app

3 days

Total reviews

28

Average rating

2.1

Developer Reply

We're truly sorry to hear about the issues you've encountered with our app. At Opinew, we strive to offer a seamless user experience and it's clear we've missed the mark in your case. We apologize sincerely for any inconvenience caused, especially regarding the errors, font sizing, and resolution of product images sent to customers. We also regret that our support has not been able to resolve your issues promptly and effectively. This isn't the standard of service we aim to deliver. We assure you that we'll be in touch soon to address and rectify the issues at the earliest. Your experience certainly helps us to improve and we greatly appreciate your feedback. Please feel free to get back to us with any more issues or suggestions. - The Opinew Team

5 / 5 Share

Oct. 19, 2021

Awesome customer service. The app is amazing however we signed up mainly because of the willingness of the CS team to go above and beyond to help us set up the app and transition from the other app we were using for a while. One of the staff even woke up at 2 am their time to help us with some issue we were having. This shows how great they are. The app is VERY VERY easy to use, importing reviews is a breeze, the dashboard is very user friendly, customising automatic email requests is easy too and their CS team are ALWAYS available to help if you come across any roadblocks. I HIGHLY recommend Opinew.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, On behalf of all the team, thank you so much for leaving us an amazing review! Our mission is to always bring the best user experiences with Opinew and our support team. We are delighted to hear you are satisfied with our service! We will continue to improve Opinew and assist you on your journey to create a strong & trusted business. Have a wonderful day! Customer Success Team | Opinew

5 / 5 Share

Oct. 14, 2021

Perfect app. Is working very well and the team is very helpful. The display is very clean and easy for the customers

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help. Customer Success Team | Opinew

5 / 5 Share

Oct. 13, 2021

Good app , the staff is very reactive. I recommend. They answered my questions and helped me with widgets installation

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for taking your time to share your experience with us! We are happy to hear our support team hit the mark for you. Your feedback is highly appreciated and will help us to maintain our support quality and service to customers. Feel free to drop us a message via the Live Chat button if you need any help. Have a wonderful day! Customer Success Team | Opinew

5 / 5 Share

Oct. 8, 2021

A very good application, it allows you to export reviews from old stores to new ones, saving you the work to be able to enjoy your time in progressing faster. Imports are easy and complete for the customer, they look great and you will increase your sales with them. I loved it

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help. Customer Success Team | Opinew

5 / 5 Share

Oct. 5, 2021

Helped me install the app for free, highly recommend! Also has integration to email people who ordered for a review

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We are glad to hear you are happy with Opinew and we appreciate your feedback. We are always looking to improve and would love to know more about what you think we could do better. Please feel free to drop us a message any time if you need further assistance. We are happy to assist you. Customer Success Team | Opinew

5 / 5 Share

Oct. 4, 2021

Great support with this app! It has helped a lot in terms of streamlining things. Thanks for making it so easy to use.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for sharing your experience with us, and we hope that we were able to exceed your expectations. We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job! If you need anything in the future, please reach out and we'll be happy to help. Customer Success Team | Opinew

5 / 5 Share

Oct. 1, 2021

Their support team is second to none and are always very helpful and quick to respond. The app is very customisable.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you very much for your kind words! We are glad we were able to meet your expectations. Rest assured that we will continue to improve the app and provide an excellent customer experience. It's a pleasure serving you. Have a great rest of the day! Customer Success Team | Opinew

5 / 5 Share

Sept. 30, 2021

Daniel helped me to install reviews on my website and I am very satisfied with the service. I will subscribe to the medium plan after my trial period. Also, Daniel helped me fix my website when a bug was found and I'm glad it's fixed. Very nice and efficient person.

Store

NoBlood

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time to share your experience with us! We are happy to hear our support team hit the mark for you. Your feedback is highly appreciated and will help us to maintain our support quality and service to customers. It was a pleasure serving you. Feel free to drop us a message via the Live Chat button if you need any help. Have a wonderful day! Customer Success Team | Opinew