All reviews

Rating Breakdown

  • 5
    92% (1,567 ratings)
  • 4
    4% (69 ratings)
  • 3
    1% (11 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (40 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 30, 2021

This app has been a blessing. We use it to aggregate customer reviews from 3rd party vendors (such as Amazon) onto our own website. The support is second to none.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that you're finding our app to be a blessing, and that our feature to aggregate reviews from 3rd party vendors like Amazon is proving useful for you! It's wonderful to know that you find our support up to par too - we're here to make sure you get the best of Opinew. Nor can we overstate how fulfilling it is to know we're impacting businesses positively. Your feedback further motivates us to keep striving for better ways to serve you. Thank you! - The Opinew team

1 / 5 Share

Nov. 15, 2023

Very disappointed with this service of late, they changed their plan and fee structure and did not advise me, all the features I was paying for become redundant and I needed to upgrade to get features back at a significantly higher price, their customer service is appalling now, they do not respond at all. I don't recommend this app.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're truly sorry to hear about your recent experience with our service. We deeply regret any inconvenience you faced regarding our updated plan and fee structure. Our aim is to keep our customers informed about any changes, it seems we fell short this time. We also understand your concerns about the customer service and we genuinely apologize if you felt our response times were too slow. Improving our communication is paramount, and we're taking your feedback to our team for immediate action. Lastly, we value your recommendation and we're saddened to know that we did not meet your expectations this time. We hope to have the chance to rectify this and regain your faith in our service. We would appreciate more feedback from you to better address the issues you've faced. Thank you for bringing this to our attention. Best regards, Opinew Team

5 / 5 Share

June 24, 2021

Great support, fast response, and they actually helped and fixed the problems! Excellent tool! I can also adjust CSS to change the look.

Store

VAVA

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

We're thrilled to hear that you've had a positive experience with our support team and you're enjoying the flexibility of the Opinew Product Reviews App UGC, such as the CSS customizations! We're always here to help and work on any issue that you might encounter. Your feedback brings a great value to our team. Thanks for taking the time to leave us a review! Best, The Opinew Team

5 / 5 Share

June 24, 2021

Great App for reviews, reviews imported effortlessly and I really like the Question and answer feature as it really helps the customer buy the product

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you find our Opinew Product Reviews App beneficial and that you've had a seamless experience importing reviews. It's very encouraging to know that the Question and Answer feature has been effective, serving its purpose of assisting customers in their buying process. Your positive feedback reinforces the value of the features we aim to provide. Thank you for taking the time to share your exceptional experience. Users like you make our mission rewarding. Best Wishes, The Opinew Team

5 / 5 Share

June 23, 2021

I really like that you can intergrade reviews from more than one platform and also they have a great support team. highly recommend

Store

LeQueen

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We're overjoyed to hear that you value the integration feature of our app and our support team! It's always wonderful to know that we could provide a service that aligns with your needs and expectations. Your recommendation and your 5-star rating mean a lot to us. Your feedback plays a crucial role in helping us continually refine our product and customer service. We hope to keep exceeding your expectations. Best Wishes, The Opinew Team

5 / 5 Share

June 19, 2021

A good solution for reviews and well priced compared to the competition. Has all the functions I was looking for, easy to use, intuitive and looks great. Things haven't always run smoothly but when needed the support has been great with Tomasz in particular being very helpful.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your detailed feedback! We are thrilled that you've found our solution useful and cost-effective. Hearing that our application is easy to use and has all the functions you were looking for is wonderful news. We understand that things might not always run smoothly and we genuinely appreciate your patience and understanding. We're glad you've had great experiences with our support, especially Tomasz - he'll be more than happy to hear about your high praise. Your review emphasizes the importance of our commitment to excellent customer service. We're here for you whenever you need us. Thank you again for choosing Opinew and for sharing your positive experiences. Best wishes, The Opinew Team

4 / 5 Share

June 18, 2021

Great support - very responsive and helpful. A little heavy to load, so I wish it were faster, but it does everything it purposes to do and does it capably.

Using app

About 1 year

Total reviews

7

Average rating

4.1

Developer Reply

Thank you for your 4-star rating and for taking the time to give us your feedback. We're glad to hear that you found our support team responsive and helpful. We understand your concerns about the load time, and we appreciate your patience. While we aim to provide a seamless experience, there are times when certain factors can affect the speed of loading. We assure you that we are continually working to optimize our performance. Your feedback is valuable to us and we’ll be sure to consider these points as we work to improve. We look forward to serving you better in the future. Best regards, The Opinew Team

5 / 5 Share

June 16, 2021

The app is very easy to use, and the support is incredibly fast, accurate and professional. Can only recommend!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you're finding our app easy to use and that our support team has been able to provide quick and professional assistance. Your positive feedback and recommendation mean a lot to us at Opinew. We aim to continue providing exceptional service moving forward. Thank you for your 5-star review! Best, The Opinew Team

5 / 5 Share

June 14, 2021

Very helpful. I thought I was going to need to learn another app. The chat is responsive and really great at meeting your needs. I like this better than the one Shopify offers.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you found our app very helpful and superior to the one offered by Shopify. It's great to know that our chat feature has succeeded in meeting your needs. We always aim at providing responsive and quality service to our valued users like you. Your wonderful feedback motivates us to improve further and keep up with our service delivery. Feel free to reach out in case of any concerns, questions, or suggestions. We welcome your feedback. With gratitude, The Opinew Team

5 / 5 Share

June 14, 2021

Thanks for helping me out to resolve the Review Section issue. Looking forward to a long relationship with this tool. Daniel is very supportive.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We're thrilled to hear that we could assist in resolving your issue and that you've had a great experience with Daniel. Our team works hard to provide helpful and supportive service, and this kind of feedback means a lot to us. We look forward to continuing our relationship with you and providing the best support we can. Your input is always greatly appreciated, as it helps us to continually strive to improve our services. Best wishes, The Opinew Team

5 / 5 Share

June 14, 2021

We have had amazing customer service, especially from Daniel. Very supportive and responsive. 100% Recommended.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thanks for sharing your kind words! We're thrilled to hear that you've been enjoying our customer service, and especially happy to learn that Daniel has been able to provide you with outstanding support. Your recommendation means a lot to us as it's the greatest compliment that we could receive. Remember, we're always here to assist you should you need any help in the future! Thanks for being a part of our Opinew community. Best, The Opinew Team

5 / 5 Share

June 13, 2021

Opinew has the best support staff you could ask for. I just signed up for the app and they've already been helping me get set up on my store for all my reviews. Daniel has been a great help. I highly recommend Opinew

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review! We're thrilled to hear that our support team, especially Daniel, has provided you with the top-tier service that Opinew is known for. Our goal is to ensure our customers have the smoothest setup process and we're glad to know we hit the mark for you. Your recommendation means so much to us and lets us know we're on the right track! Thanks again, and if there's anything else we can do for you, please don't hesitate to reach out. Best Regards, The Opinew Team

5 / 5 Share

July 14, 2021

App works well and support is very responsive. I have been satisfied for over a year now. It is definitely worth giving the app a try as they are constantly improving the service. I definitely recommend this app! The developers work very hard to keep the app up to date and to keep their customers satisfied. You will be glad you installed the app because people really do rely on reviews!

Using app

Over 1 year

Total reviews

7

Average rating

3.1

Developer Reply

Thank you so much for taking the time to write this wonderful review! We are delighted to know that you've been satisfied with the Opinew Product Reviews App UGC and our support team's responsiveness for over a year. Your recognition of our team’s efforts to improve our services and keep the app updated means a lot. It's gratifying to hear that our work has had such a positive impact on your experience, and we highly value your recommendation. We totally agree - reviews really do matter. We will continue to strive to meet your expectations and provide the best service. Once again, thank you for your feedback! Warm regards, The Opinew Team

5 / 5 Share

June 11, 2021

Utilizzo quest'app su tutti i miei store ! E' capitato di avere dei piccolo problemini che non sono in grado di risolvere perchè non conosco bene il codice! Ho scritto all'assistenza e in men che non si dica mi hanno risolto il problema! Pazzesco! Consigliato

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Ciao, grazie mille per questa fantastica recensione a 5 stelle! Siamo felici che Opinew si stia rivelando utile per tutti i tuoi store. Desideriamo sinceramente scusarci per i piccoli problemi che hai riscontrato. È nostra priorità fornire un'esperienza senza problemi a tutti i nostri utenti. Siamo molto contenti che il nostro team di assistenza sia riuscito ad aiutarti prontamente. Il tuo feedback ci aiuta a migliorare continuamente e ci motiva a fare del nostro meglio. Grazie per aver scelto Opinew, apprezziamo enormemente il tuo supporto. - Il team Opinew

5 / 5 Share

June 10, 2021

Perfect app for review.... and perfect support.... I highly recommand. Easily configurating, good design... what elses..?

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that you find our app perfect and you're recommending our support. It's great to know you're finding it easy to configure and you appreciate our design. If you have any more suggestions or need further assistance, don't hesitate to reach out. Your feedback plays a crucial role in helping us improve. Thanks again! - The Opinew Team

5 / 5 Share

June 10, 2021

if SMS price are bit lower, than opniew is unbeatable app .by far its the best app i have found now with such feature. Great support, great tech team. 10/10

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're thrilled to know that you appreciate our app and find it unbeatable with our features, customer support, and technical team! Your praise means a lot to our team. Concerning the SMS prices, we understand and appreciate your suggestion. We're continuously working on providing the best value to our users, and feedback like yours is essential in that process. Thank you for your encouraging review and perfect 10/10 rating. Your support continues to drive our passion for making Opinew better every day. Best wishes, The Opinew Team

5 / 5 Share

June 10, 2021

Works well. Convenient and easy to use. We use Opinew on two of our Shopify Plus stores and are satisfied.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We're thrilled to hear that you find our Opinew Product Reviews App convenient and easy to use across your Shopify Plus stores. We're always here to provide a satisfying user experience for great customers like you. Your feedback does make a difference and helps us improve. Thanks for the support! Best Wishes, The Opinew Team

5 / 5 Share

June 9, 2021

Daniel was very kind and did a fantastic job. He helped me to improve my website adding review widget on homepage

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you had a great experience with Daniel and that our review widget has managed to bring improvement to your website. An experience like yours is what we strive for every day. We'll make sure to pass on your compliments to Daniel, he'll be pleased to know he made a significant impact. Your feedback is highly appreciated. Thank you for taking the time to share your experience with us and the Shopify community. Best Regards, The Opinew Team

5 / 5 Share

April 20, 2022

Super Kundenservice! Hilfe bei der Widget Installation - perfekt! ich kann die App nur weiter empfehlen. Review Prozess wird dadurch sehr einfach und automatisiert! The paid service opens up even more possibilities. Very helpful crew - they stayed with me until i was able to resolve my issue.

Using app

About 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Vielen Dank für Ihre wunderbare Bewertung! Wir freuen uns sehr, dass Sie mit unserem Kundenservice und unserer Widget-Installation zufrieden sind. Es ist großartig zu hören, dass Sie festgestellt haben, dass unser App-Prozess einfach und automatisiert ist und dass Sie unsere kostenpflichtigen Dienstleistungen nuetzlich finden. Ihre freundlichen Worte bezüglich unseres Teams sind sehr geschätzt und wir sind froh, dass wir dabei unterstützen konnten, Ihr Anliegen zu lösen. Ihr Feedback ist sehr wichtig für uns und motiviert uns weiter daran zu arbeiten, das Beste für unsere Nutzer zu bieten. Mit freundlichen Grüßen, das Opinew Team.

5 / 5 Share

June 6, 2021

After, installing and trying other companies apps, I was surprised that tech support was available early this Sunday Morning! For that reason, is why I made the decision to stick with them. And not only for that reason, I love the many features that they have at affordable price. And the last reason, is the tech support went out of his way to help me deleted some coding that was left from other installed apps. I am happy with them and glad my search is over! Its tons of apps, but having customer service/tech support available 24/7 to help with some of the features, is a major key! Thanks again!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello, We really appreciate your detailed review! Knowing that our technical support was able to assist you promptly on a Sunday morning brings us great joy. Your satisfaction with our various features and affordability is truly a testament to our efforts in providing a valued service. We always strive to go the extra mile for our customers, just like when our team helped delete redundant coding from your other apps. Your acknowledgement of our 24/7 customer service resoundingly echoes our commitment to always being there for our users. We're happy to have you onboard and will continue working hard to exceed your expectations. Please feel free to reach out if you ever require any assistance. Your feedback aids us in continually enhancing our services. Best Regards, The Opinew Team