All reviews
me gustaria utilisar su plataforma pero configuracion mismo sincronisar con mi tienda no medeja medice hay un error de la aplicacion
terrible app. pinterest banned my account before i even got to publish anything. only 2 chances to apeal. 1st apeal they were okay with my return policy, second apeal was for the send policy. after that was approved they immediatly disapproved my return policy.. this is truly ridiculous.
App is not working. cannot connect due to cookie problems, although cookies are allowed. cannot use the app for my business.
cant even connect my pinterest account easily. i dont know why, its supposed to be easy and convenient !
Not sure what I did, both of my stores got hit with Merchant does not meet minimum website quality requirements. I have been with Pinterest for 1 year. Now the shop is not available on my Pinterest account which helps me a lot with traffic and sales. Maybe it's time to move on with Pinterest.
This app is trash ... it always tells me to enable cookies and then it never lets me connect the two. Seems to be a never ending loop. Something in the data needs to be fixed.
It doesn't let me connect, I don't know why it keeps happening. Every time I get to the connect page it goes back to the start.
Entirely useless. My store was flagged as being a "resale marketplace" (which is definitely isn't) so the account was blocked. Everytime I tried to engage to get this resolved, they simply restated this erroneous classification, and wouldn't provide any information on why it was happening, or how to fix it. Total waste of time.
I do not recommend PINTEREST as a platform for a long term partner. After two years, suddently Pinterest removed the company as approved merchant without any explanation or further assistence. All they do is sending to my team a ready answer, after a week or more, that doesn't relate anything about my company nor our ecommerce status. Watch out when you trying to have great partners for your business, because overnight PINTEREST can just get absurdly rude and disrespectful with a registered company that's always looking to be a great example in any partner portfolio. They are treating us like nothing, without reason, by any means. What sick our company's employees is that Pinterest arguments that our - Merchant's information is unoriginal. - Re-used or plagiarized ''About Us'' pages are unacceptable. This, after years of being a normal approved merchant and without modificating any legal information on our website footer. Regardless the wrong way of judging our company, the customer support doesnt even reply. And when they reply, it is a ctrl+C/V without any further assistence. As a business owner, you must know that side of Pinterest. Think well before investing in this platform. They removed by any mean the possibility for my company to contest this decision. Our team did not change any LEGAL information OR modify OR hide any social account.
I have connected both my Page and Ad account but it shows error on linking account. Please fix this .
I have had nothing but frustration dealing with Pinterest. Right after installing the app, my account was suspended because my site was categorized as an, "resale marketplace," which is ridiculous because it's all my stuff. I don't sell consignment and own everything I sell. You would think this would be a simple mistake that is easily corrected. However, since I installed the app and got suspended, I contacted Pinterest customer service 4 times and have only gotten messages back that they are overwhelmed with tickets from other customers and that they'll get back to me as soon as they could, which in my case is never. I also had 4 specialists assigned to help me get started with Pinterest. Three never replied back after I told them my issue, and one guy did, but didn't know what he could do to help me. The guy I had 2 video conference calls did nothing for me to get started with Pinterest or resolving my problem. The only thing I got out of our calls is that I should open an Instagram account and post on there everyday, which I have. I have dealt with many poor customer services departments including Comcast and Etsy, but this one is even worse than them which is pretty bad.
I sell used clothing. During the shopping review, I was not approved as a seller because I was considered a reseller and not a brand original product. If it had been more clearly stated, I would not have had to set up and wait two days for the review results, and I would not have downloaded it in the first place.
Zero Stars. Horrible service. Automated responses. If you ever get a human, they will respond once and then ghost you. I've emailed support for the same issue, dealt with 3 people, and each one disappeared after the first email response. No resolution whatsoever! This isn't rocket science people!
It is a hassle trying to connect the app. I've cleared the cache and history. I've enabled cookies and gave Pinterest access to connect to Shopify. However, it continues to reroute. I've used safari, chrome, and Firefox via website and mobile. The "pintegration" sucks and needs to be updated.
There is a bug or something wrong with this app. I have been trying to connect my shop with pinterest. However it is a continuous cycle of going to connecting the page to logging in, back to connecting. It NEVER connects. I cleared cache & cookies, tried a different browser, restarted my browser, uninstalled/reinstalled the app. Nothing works. Shopify tried their best to help, however this is on pinterests end. I contacted pinterest however, they basically told me to do everything I already did. I guess I will just uninstall this app and not sell on pinterest.
The setup was easy, but the end result was poor. The majority of the Pins automatically created on Pinterest by the app do not show the primary image. What you end up with is a Pin where the image does not always reflect what is being advertised. It doesn't provide any favorable impressions for your brand, and there is no option to edit the Pin with the correct image. Pinterest states they use an algorithm to select the best image from your Shopify listing. Why? In just about every listing the primary image is going to be the best image. So why is an algorithm needed? Just select the primary image. Pinterest is aware of the issue and has been for more than a year now, but still has no idea as to when or if a fix will be implemented. I applaud Pinterest for offering a Shopify app that has the potential to do a lot of good things, but until the image issue is fixed it would be difficult at best to recommend the app.
This app used to work, then it just stopped....Doesnt connect anymore I figured they got rid of the app until I saw it listed here. Dont bother.. ***Update- have been with pinterest for about 3 years- just got booted for not meeting merchant requirements- yet they dont tell you out of my 3000 products what products dont meet their requirements. Moving on and forgetting pinterest....just gave it 1 star for lack of concern when it comes to helping one of their long term merchants. Skip the aggrevation if you can. Better off creating a pinterest acct and pinning your products to your profile for your business.
Virker ikke - Og support er ikke til at få fat i og kan på ingen måder hjælpe mig i gang. Håbløst at starte op her.
A nightmare to deal with. It was working fine at first but then Pinterest had an issue with Shopify catalogs synching. I cannot get any support to fix the issue past doing a few basic steps. Then I am told "if it doesn't resolve in 48 hours, let us know." Well... when it doesn't resolve, I'm told to do the same thing AGAIN and wait AGAIN. It's been a horrible cycle for the last two weeks. I am just thankful that I didn't sink a bunch of money to advertise on the platform..... What a nightmare this has been.
I installed this app but when it finished installing Pinterest told me a bunch of tags were missing so I wouldn't be verified. No help or support for how I'm meant to add these tags which are meant to be added as a part of the set-up process. There was a link that suggested that to get the tags I needed to instal this Pinterest app... Right, great help. As a new person and business to Pinterest this was a dreadful first experience. I'll probably uninstall.
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