Pinterest

I have connected both my Page and Ad account but it shows error on linking account. Please fix this .

I have had nothing but frustration dealing with Pinterest. Right after installing the app, my account was suspended because my site was categorized as an, "resale marketplace," which is ridiculous because it's all my stuff. I don't sell consignment and own everything I sell. You would think this would be a simple mistake that is easily corrected. However, since I installed the app and got suspended, I contacted Pinterest customer service 4 times and have only gotten messages back that they are overwhelmed with tickets from other customers and that they'll get back to me as soon as they could, which in my case is never. I also had 4 specialists assigned to help me get started with Pinterest. Three never replied back after I told them my issue, and one guy did, but didn't know what he could do to help me. The guy I had 2 video conference calls did nothing for me to get started with Pinterest or resolving my problem. The only thing I got out of our calls is that I should open an Instagram account and post on there everyday, which I have. I have dealt with many poor customer services departments including Comcast and Etsy, but this one is even worse than them which is pretty bad.

I sell used clothing. During the shopping review, I was not approved as a seller because I was considered a reseller and not a brand original product. If it had been more clearly stated, I would not have had to set up and wait two days for the review results, and I would not have downloaded it in the first place.

Zero Stars. Horrible service. Automated responses. If you ever get a human, they will respond once and then ghost you. I've emailed support for the same issue, dealt with 3 people, and each one disappeared after the first email response. No resolution whatsoever! This isn't rocket science people!

There is a bug or something wrong with this app. I have been trying to connect my shop with pinterest. However it is a continuous cycle of going to connecting the page to logging in, back to connecting. It NEVER connects. I cleared cache & cookies, tried a different browser, restarted my browser, uninstalled/reinstalled the app. Nothing works. Shopify tried their best to help, however this is on pinterests end. I contacted pinterest however, they basically told me to do everything I already did. I guess I will just uninstall this app and not sell on pinterest.

HORRIBLE EXPERIENCE!! Pinterest denies my merchant account due to incomplete and/or plagiarized information but will not tell me specifically what that means or how to fix it. Getting help is like pulling teeth especially when I have rechecked and check again to make sure all info is complete and I am clueless as to plagiarized accusation. I own a reputable business with stores on the big three sites and never had issues such as this.

The setup was easy, but the end result was poor. The majority of the Pins automatically created on Pinterest by the app do not show the primary image. What you end up with is a Pin where the image does not always reflect what is being advertised. It doesn't provide any favorable impressions for your brand, and there is no option to edit the Pin with the correct image. Pinterest states they use an algorithm to select the best image from your Shopify listing. Why? In just about every listing the primary image is going to be the best image. So why is an algorithm needed? Just select the primary image. Pinterest is aware of the issue and has been for more than a year now, but still has no idea as to when or if a fix will be implemented. I applaud Pinterest for offering a Shopify app that has the potential to do a lot of good things, but until the image issue is fixed it would be difficult at best to recommend the app.

This app used to work, then it just stopped....Doesnt connect anymore I figured they got rid of the app until I saw it listed here. Dont bother.. ***Update- have been with pinterest for about 3 years- just got booted for not meeting merchant requirements- yet they dont tell you out of my 3000 products what products dont meet their requirements. Moving on and forgetting pinterest....just gave it 1 star for lack of concern when it comes to helping one of their long term merchants. Skip the aggrevation if you can. Better off creating a pinterest acct and pinning your products to your profile for your business.

Virker ikke - Og support er ikke til at få fat i og kan på ingen måder hjælpe mig i gang. Håbløst at starte op her.

I installed this app but when it finished installing Pinterest told me a bunch of tags were missing so I wouldn't be verified. No help or support for how I'm meant to add these tags which are meant to be added as a part of the set-up process. There was a link that suggested that to get the tags I needed to instal this Pinterest app... Right, great help. As a new person and business to Pinterest this was a dreadful first experience. I'll probably uninstall.

the app shows products which are not meant to be shown on pinterest (they are unticked for pinterest) additionally they are hidden behind a password protected page on the shopify site. Why is pinterest accessing data it is not supposed to have access to and posting it on a different platform?

After 5 years of using the Pinterest App through Shopify, feeding my products as shoppable pins and being an approved Merchant, Pinterest has kicked out every single seller of vintage or antique goods except for the big marketplaces.

Could be great but currently a total fail. Instead of using your featured product image for the pin, Pinterest chooses the image with an algorithm. Why? The result is a set of random pins and size variations that look like a mess. Solution: STOP USING THE ALGORITHM. Just pin the featured images the store owners have created specifically to show off their product. Hard to imagine this was approved by Shopify management.

Es funktioniert nicht. Die App lässt sich nicht öffnen und funktioniert nicht. So kann ich auf keinem fall Werbung auf Pinterest schalten

I have tried this app 3 or 4 times now. I wish it would work, however it does not. The only thing that loads is a blank screen (if not this, it crashes). I have also tried to get it to load on multiple devices; on my phone (through Shopify's app > sales channels) I have gotten as far as the 'connect Pinterest account' page. Then it crashes or gives me a message that reads 'expected a valid shop query parameter'.

This app is useless for anyone who deals in secondhand wares, vintage or resell. Per Pinterest Merchant guidelines (and their Verified Merchant Program team) the secondhand nature of products makes sellers ineligible for using the program, and the catalog will not be automatically published to pinterest. If you sell any secondhand (or anything that doesn't align with their updated guidelines) don't waste your time with this app.

All we get is a blank screen and nothing will load. After uninstalling and reinstalling a bunch of times, then looking for fixes in the help sections, and then I finally attempted to contact Pinterest. All attempts failed. So now I give up. Uninstalling and moving on with my life. No Pinterest ever again. Bye.

Can't connect the Shopify account to pinterest, it just rejects the connection request and puts me into a loop of Shopify - cookie consent - Pinterest homepage - and again. After reading the reviews I think I will stick to Instagram and Facebook connections. They want to make business.

we shouldn't have to put a payment option at the beginning of setting up the connection between our shopify and our pinterest.....NO OTHER platform does this! We would love to connect our online store to our pinterest, but NOT If you are needing payment information up front. .................................................................................................................................................................................................................................................

The app is pulling the wrong URL. Shopify uses the Product Handle in the URL, but this app is pulling the Product ID instead. With the Product ID in the URL, it creates a 404 Page Not Found error, which cascades into multiple other errors. You need to modify your app to pull the correct Product Handle URL: Shopify uses the Product Handle: {{ all_products['the-handle'].title }} I tried to work around this by adding URL redirects. However, the problem is that when you pull URLs by Product ID, it is only limited to 20 products at a time. Since I have over 50 products, half of my products are never pulled. I contacted Pinterest Support, but they give me the run around. When there are cascading error reports (caused by the wrong URL creating a 404 Page Not Found error), they want me to address those secondary errors. It won't help. Please fix your appl. MimsHouseBooks.com