All reviews
It is a hassle trying to connect the app. I've cleared the cache and history. I've enabled cookies and gave Pinterest access to connect to Shopify. However, it continues to reroute. I've used safari, chrome, and Firefox via website and mobile. The "pintegration" sucks and needs to be updated.
There is a bug or something wrong with this app. I have been trying to connect my shop with pinterest. However it is a continuous cycle of going to connecting the page to logging in, back to connecting. It NEVER connects. I cleared cache & cookies, tried a different browser, restarted my browser, uninstalled/reinstalled the app. Nothing works. Shopify tried their best to help, however this is on pinterests end. I contacted pinterest however, they basically told me to do everything I already did. I guess I will just uninstall this app and not sell on pinterest.
The setup was easy, but the end result was poor. The majority of the Pins automatically created on Pinterest by the app do not show the primary image. What you end up with is a Pin where the image does not always reflect what is being advertised. It doesn't provide any favorable impressions for your brand, and there is no option to edit the Pin with the correct image. Pinterest states they use an algorithm to select the best image from your Shopify listing. Why? In just about every listing the primary image is going to be the best image. So why is an algorithm needed? Just select the primary image. Pinterest is aware of the issue and has been for more than a year now, but still has no idea as to when or if a fix will be implemented. I applaud Pinterest for offering a Shopify app that has the potential to do a lot of good things, but until the image issue is fixed it would be difficult at best to recommend the app.
This app used to work, then it just stopped....Doesnt connect anymore I figured they got rid of the app until I saw it listed here. Dont bother.. ***Update- have been with pinterest for about 3 years- just got booted for not meeting merchant requirements- yet they dont tell you out of my 3000 products what products dont meet their requirements. Moving on and forgetting pinterest....just gave it 1 star for lack of concern when it comes to helping one of their long term merchants. Skip the aggrevation if you can. Better off creating a pinterest acct and pinning your products to your profile for your business.
Virker ikke - Og support er ikke til at få fat i og kan på ingen måder hjælpe mig i gang. Håbløst at starte op her.
A nightmare to deal with. It was working fine at first but then Pinterest had an issue with Shopify catalogs synching. I cannot get any support to fix the issue past doing a few basic steps. Then I am told "if it doesn't resolve in 48 hours, let us know." Well... when it doesn't resolve, I'm told to do the same thing AGAIN and wait AGAIN. It's been a horrible cycle for the last two weeks. I am just thankful that I didn't sink a bunch of money to advertise on the platform..... What a nightmare this has been.
I installed this app but when it finished installing Pinterest told me a bunch of tags were missing so I wouldn't be verified. No help or support for how I'm meant to add these tags which are meant to be added as a part of the set-up process. There was a link that suggested that to get the tags I needed to instal this Pinterest app... Right, great help. As a new person and business to Pinterest this was a dreadful first experience. I'll probably uninstall.
Could be great but currently a total fail. Instead of using your featured product image for the pin, Pinterest chooses the image with an algorithm. Why? The result is a set of random pins and size variations that look like a mess. Solution: STOP USING THE ALGORITHM. Just pin the featured images the store owners have created specifically to show off their product. Hard to imagine this was approved by Shopify management.
Es funktioniert nicht. Die App lässt sich nicht öffnen und funktioniert nicht. So kann ich auf keinem fall Werbung auf Pinterest schalten
I have tried this app 3 or 4 times now. I wish it would work, however it does not. The only thing that loads is a blank screen (if not this, it crashes). I have also tried to get it to load on multiple devices; on my phone (through Shopify's app > sales channels) I have gotten as far as the 'connect Pinterest account' page. Then it crashes or gives me a message that reads 'expected a valid shop query parameter'.
This app is useless for anyone who deals in secondhand wares, vintage or resell. Per Pinterest Merchant guidelines (and their Verified Merchant Program team) the secondhand nature of products makes sellers ineligible for using the program, and the catalog will not be automatically published to pinterest. If you sell any secondhand (or anything that doesn't align with their updated guidelines) don't waste your time with this app.
All we get is a blank screen and nothing will load. After uninstalling and reinstalling a bunch of times, then looking for fixes in the help sections, and then I finally attempted to contact Pinterest. All attempts failed. So now I give up. Uninstalling and moving on with my life. No Pinterest ever again. Bye.
Can't connect the Shopify account to pinterest, it just rejects the connection request and puts me into a loop of Shopify - cookie consent - Pinterest homepage - and again. After reading the reviews I think I will stick to Instagram and Facebook connections. They want to make business.
we shouldn't have to put a payment option at the beginning of setting up the connection between our shopify and our pinterest.....NO OTHER platform does this! We would love to connect our online store to our pinterest, but NOT If you are needing payment information up front. .................................................................................................................................................................................................................................................
The app is pulling the wrong URL. Shopify uses the Product Handle in the URL, but this app is pulling the Product ID instead. With the Product ID in the URL, it creates a 404 Page Not Found error, which cascades into multiple other errors. You need to modify your app to pull the correct Product Handle URL: Shopify uses the Product Handle: {{ all_products['the-handle'].title }} I tried to work around this by adding URL redirects. However, the problem is that when you pull URLs by Product ID, it is only limited to 20 products at a time. Since I have over 50 products, half of my products are never pulled. I contacted Pinterest Support, but they give me the run around. When there are cascading error reports (caused by the wrong URL creating a 404 Page Not Found error), they want me to address those secondary errors. It won't help. Please fix your appl. MimsHouseBooks.com
Given this was supposed to be a great new partnership between Shopify and Pinterest, my experience has been abysmal. Customer support is literally non-existent. Whilst I had no issues setting up, our account was persistently rejected before even going live for being in violation of Pinterest Ts&Cs. We reviewed repeatedly, but nowhere could we find a violation. When Pinterest email you to tell you that you are in violation, they do not specify how or what this violation is, only that you must submit an appeal once you have made changes - and herein lies the difficulty. What changes are you supposed to make if they don't tell you what is wrong? If the system is good enough to identify a violation, surely it is good enough to tell us what that is. Contact with Pinterest on Twitter explaining the issue got us nowhere. Contact with Pinterest on here got us nowhere. Appeals got us nowhere. So all in this has been a massive waste of time which for a small business owner is something we simply do not have. I therefore cannot recommend this add-on to anyone and would suggest you go and spend your time doing literally anything else but this.
Total rubbish. Installed ok, but everything about this app is centered around advertising and giving them money, you cannot even install it unless they've had your credit card details. Constantly not uploading products as you are instantly in violation of their policies on just about every matter you can think of, from delivery to returns policies. Sorry, but if my policies are good enough for google, facebook, instagram, and not least myself, who has great pride in my own business then you (Pinterest) can take a hike. You're not so important and high-horsed that we fall at your feet.
I NO SEE THE SHOP IN PINTEREST IN ANY PLACE..................................................................................................................................................................................................................................................................................................................................................................
We thought engaging with Pinterest would have been beneficial to growing sales. Little did we know...but Pinterest was collecting all our customers emails addresses in the process. Our mistake as we assumed Pinterest be product and pin driven. Support and Pinterest ads were claiming our data was their data and doubling counting Google Ads as Pinterest Ads. The analytics in Pinterest and Shopify also did not match. Our biggest disappointment was the data harvesting.
This is not a serious business for serious people. When one of our ecommerce Pinterest accounts with hundreds of pins and a year of paid ads was randomly suspended for "spam", we spent a month of emails with two customer service reps. They told us that their supervisors were too busy to talk to them (or us) and the "Spam" team could not be contacted. Eventually they threw their hands up and said they could not help us. They directed us to their generic "troubleshooting" page -- to try to figure out for ourselves why their filters were suspending our account! Their sales staff are eager to sell, but customer service is basically run by untrained hacks who cannot help you. They don't care about your business - why would you spend thousands of dollars on ads with them and thousands of hours creating Pins? Take my advice - do not go down this road.
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