All reviews

Rating Breakdown

  • 5
    83% (4,927 ratings)
  • 4
    11% (652 ratings)
  • 3
    2% (115 ratings)
  • 2
    0% (26 ratings)
  • 1
    3% (196 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 15, 2022

Darei 0 stelle se possibile. Dicono tuo sito web presenta numeri messaggi pop-up? sono stato classificato da google come uno dei miglior siti con meno messaggi pop-up in assoluto. Il solito canale dove vogliono prima i soldi e poi la pubblicità. Pinterest addio

Using app

7 days

Total reviews

6

Average rating

3.0

1 / 5 Share

June 9, 2022

It is a hassle trying to connect the app. I've cleared the cache and history. I've enabled cookies and gave Pinterest access to connect to Shopify. However, it continues to reroute. I've used safari, chrome, and Firefox via website and mobile. The "pintegration" sucks and needs to be updated.

Using app

About 2 years

Total reviews

3

Average rating

3.0

1 / 5 Share

June 2, 2022

There is a bug or something wrong with this app. I have been trying to connect my shop with pinterest. However it is a continuous cycle of going to connecting the page to logging in, back to connecting. It NEVER connects. I cleared cache & cookies, tried a different browser, restarted my browser, uninstalled/reinstalled the app. Nothing works. Shopify tried their best to help, however this is on pinterests end. I contacted pinterest however, they basically told me to do everything I already did. I guess I will just uninstall this app and not sell on pinterest.

Using app

17 days

Total reviews

16

Average rating

3.3

1 / 5 Share

April 12, 2022

HORRIBLE EXPERIENCE!! Pinterest denies my merchant account due to incomplete and/or plagiarized information but will not tell me specifically what that means or how to fix it. Getting help is like pulling teeth especially when I have rechecked and check again to make sure all info is complete and I am clueless as to plagiarized accusation. I own a reputable business with stores on the big three sites and never had issues such as this.

Using app

4 days

Total reviews

11

Average rating

4.3

1 / 5 Share

March 30, 2022

The setup was easy, but the end result was poor. The majority of the Pins automatically created on Pinterest by the app do not show the primary image. What you end up with is a Pin where the image does not always reflect what is being advertised. It doesn't provide any favorable impressions for your brand, and there is no option to edit the Pin with the correct image. Pinterest states they use an algorithm to select the best image from your Shopify listing. Why? In just about every listing the primary image is going to be the best image. So why is an algorithm needed? Just select the primary image. Pinterest is aware of the issue and has been for more than a year now, but still has no idea as to when or if a fix will be implemented. I applaud Pinterest for offering a Shopify app that has the potential to do a lot of good things, but until the image issue is fixed it would be difficult at best to recommend the app.

Using app

Over 1 year

Total reviews

3

Average rating

3.3

1 / 5 Share

Nov. 20, 2022

This app used to work, then it just stopped....Doesnt connect anymore I figured they got rid of the app until I saw it listed here. Dont bother.. ***Update- have been with pinterest for about 3 years- just got booted for not meeting merchant requirements- yet they dont tell you out of my 3000 products what products dont meet their requirements. Moving on and forgetting pinterest....just gave it 1 star for lack of concern when it comes to helping one of their long term merchants. Skip the aggrevation if you can. Better off creating a pinterest acct and pinning your products to your profile for your business.

Using app

Over 2 years

Total reviews

20

Average rating

4.1

1 / 5 Share

March 13, 2022

Virker ikke - Og support er ikke til at få fat i og kan på ingen måder hjælpe mig i gang. Håbløst at starte op her.

Using app

6 months

Total reviews

6

Average rating

4.3

1 / 5 Share

March 11, 2022

Absolutely baffled! I’m a UK used trying to connect my Shopify shop to Pinterest app. I have contacted Shopify many times and Pinterest over the last few months as despite removing cookies, changing browsers, using different devices absolutely NOTHING will get this app to connect and I’m so disappointed. Neither side can seem to help as I’m either asked if I have installed the app…which so obviously the problem…or told to clear my browser cookies, change browser etc which I have. Multiple times. I have even tried on friends computers. Reading these reviews and searching g for help it appears that I’m one of a few who can’t get this going. So I give up

Using app

Over 1 year

Total reviews

3

Average rating

2.0

Developer Reply

This app works best on Chrome. Could you please try to use the app on that?

1 / 5 Share

Feb. 22, 2022

A nightmare to deal with. It was working fine at first but then Pinterest had an issue with Shopify catalogs synching. I cannot get any support to fix the issue past doing a few basic steps. Then I am told "if it doesn't resolve in 48 hours, let us know." Well... when it doesn't resolve, I'm told to do the same thing AGAIN and wait AGAIN. It's been a horrible cycle for the last two weeks. I am just thankful that I didn't sink a bunch of money to advertise on the platform..... What a nightmare this has been.

Using app

11 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 15, 2022

I am kicked out of pinterest as well, even if I am/was an approved merchant. Unbelievable! I put so much hard work and long nights in the creating of the pins and then all of a sudden my account is closed.

Using app

20 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 29, 2022

I installed this app but when it finished installing Pinterest told me a bunch of tags were missing so I wouldn't be verified. No help or support for how I'm meant to add these tags which are meant to be added as a part of the set-up process. There was a link that suggested that to get the tags I needed to instal this Pinterest app... Right, great help. As a new person and business to Pinterest this was a dreadful first experience. I'll probably uninstall.

Using app

1 day

Total reviews

4

Average rating

2.5

1 / 5 Share

Jan. 17, 2022

The merchant account has not been approved as for some reason the source URL is not linking to my website, but some random Google URL. I have no idea where this is being picked up from or how to fix it, and as usual the 'help centre' just give you a copy and paste answer that is no help at all! If there is a proper person at Pinterest that can help i would be most grateful. Thanks!

Using app

Almost 2 years

Total reviews

4

Average rating

3.0

1 / 5 Share

Jan. 17, 2022

the app shows products which are not meant to be shown on pinterest (they are unticked for pinterest) additionally they are hidden behind a password protected page on the shopify site. Why is pinterest accessing data it is not supposed to have access to and posting it on a different platform?

Using app

2 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Dec. 16, 2021

After 5 years of using the Pinterest App through Shopify, feeding my products as shoppable pins and being an approved Merchant, Pinterest has kicked out every single seller of vintage or antique goods except for the big marketplaces.

Using app

Over 1 year

Total reviews

5

Average rating

3.4

1 / 5 Share

Dec. 10, 2021

Could be great but currently a total fail. Instead of using your featured product image for the pin, Pinterest chooses the image with an algorithm. Why? The result is a set of random pins and size variations that look like a mess. Solution: STOP USING THE ALGORITHM. Just pin the featured images the store owners have created specifically to show off their product. Hard to imagine this was approved by Shopify management.

Using app

9 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 19, 2021

Whether Pinterest approves your account seems to be run by bots. I got an email saying that my business was not approved because: "Merchant is an affiliate or resale marketplace". I'm not an affiliate. I do sell second hand goods, but I'm not a marketplace? Perhaps it is just badly worded. But a proper explanation would be nice. I tried to appeal but just got the same automated reply back. As always, no humans to help.

Using app

11 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 4, 2021

Es funktioniert nicht. Die App lässt sich nicht öffnen und funktioniert nicht. So kann ich auf keinem fall Werbung auf Pinterest schalten

Using app

5 months

Total reviews

5

Average rating

4.2

1 / 5 Share

Oct. 20, 2021

I have tried this app 3 or 4 times now. I wish it would work, however it does not. The only thing that loads is a blank screen (if not this, it crashes). I have also tried to get it to load on multiple devices; on my phone (through Shopify's app > sales channels) I have gotten as far as the 'connect Pinterest account' page. Then it crashes or gives me a message that reads 'expected a valid shop query parameter'.

Using app

13 days

Total reviews

10

Average rating

4.6

1 / 5 Share

Oct. 13, 2021

This app is useless for anyone who deals in secondhand wares, vintage or resell. Per Pinterest Merchant guidelines (and their Verified Merchant Program team) the secondhand nature of products makes sellers ineligible for using the program, and the catalog will not be automatically published to pinterest. If you sell any secondhand (or anything that doesn't align with their updated guidelines) don't waste your time with this app.

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 3, 2021

Product pins are automatically created with the wrong pictures and can't be changed. After reinstalling the app and deleting the product pins no product pins remain, nor can they be added again manually. Very annoying.

Using app

4 months

Total reviews

2

Average rating

3.0