All reviews

Rating Breakdown

  • 5
    78% (1,243 ratings)
  • 4
    11% (178 ratings)
  • 3
    2% (32 ratings)
  • 2
    1% (13 ratings)
  • 1
    8% (127 ratings)

Reviews with Text

  • 96% (1,537)
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1 / 5 Share

May 21, 2020

I would give 0 stars if it would let me. We had 181K views monthly on our Pinterest page then we installed the new app 4 times and it still shows unsupported on our channel. We have been in talks with Pinterest support for the last 10 days and they still can't figure out the problem. Now our monthly view has dropped to 30K. Years of hard work down the drain with no resolution in sight. They just keep email me telling me to be patient. They are working on it while our account goes down the drain.

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

May 19, 2020

Doesn't work. It says Pinterest is "unsupported" in my Sales Channels. It worked fine for years then all of a sudden switched off. Don't even bother trying to get help on this. They'll send you back to Pinterest to sort it out.

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

May 13, 2020

Wow... what a terrible experience so far. Pinterest says my shop doesn't meet their guidelines because I don't have shipping policy (which isn't true) ... I've appealed and send the URL 3 times and they keep rejecting with no explanation. I feel like this app was hyped and launched before they figured this all out. Very frustrating!!

Using app

3 days

Total reviews

1

Average rating

1.0

1 / 5 Share

May 11, 2020

App is not sending brand or vendor data, it only seems to be sending product type, title, image and description. App is not showing rich data, no price, no availability. When I ask why they tell me Pinterest NOW only shows rich pin data and price for verified merchants. Going through Verified Merchant process ended with a REJECTED note and the only details it shows for reason is "Account does not meet the criteria for verification" but does not tell you what is missing and forces you to wait a month before you can try again. Reaching out to support with several tickets and no response in days. Broken app and so far no support.

Store

Bunbury

Using app

5 days

Total reviews

5

Average rating

2.4

1 / 5 Share

May 26, 2020

UPDATE: Still does not work and according to other reviews, I'm not the only one with this issue. Pinterest needs to make this an app that actually works. I'll have to do each product manually.... Would love to integrate Pinterest but it won't connect at all. It just glitches. Have tried from both my phone and computer and it won't even bring me to a page to begin integration.

Using app

7 days

Total reviews

2

Average rating

2.0

Developer Reply

Hi, Is this still happening for you? Contact our support email at [email protected] and we can help you out.

1 / 5 Share

May 6, 2020

The app pulls in products with zero inventory, leading to people on the Pinterest feed going to a set of products we’re not currently promoting. Unlike Facebook’s integration with Shopify, this app is super-limited in functionality, and may force us to build something from scratch :(

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the feedback. This was our first update and our goal is to continue to add more features in the app. Please reach out to us at [email protected] if we can be of assistance.

1 / 5 Share

April 8, 2020

new pinterest app doesn't work. zero, a complete failure. REALLY this is the crap you call an app programming and engineering and software Who wrote this garbage? You paid MONEY for a developer for this? OMG REALLY? A complete Failure nothing but ZERO. So you get kick off Shopify and you make this app strange $1k business spent money for this maybe not? Doesn't work at all.

Using app

About 2 hours

Total reviews

10

Average rating

2.5

Developer Reply

If there is anything we can help with please reach out to our support email at [email protected].