All reviews

Rating Breakdown

  • 5
    85% (84 ratings)
  • 4
    1% (1 ratings)
  • 3
    4% (4 ratings)
  • 2
    2% (2 ratings)
  • 1
    8% (8 ratings)
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5 / 5 Share

Sept. 1, 2020

I just used Pirate Ship for the first time. It is a very intuitive app and will make my life easier.

Using app

About 2 years

Total reviews

8

Average rating

4.5

5 / 5 Share

July 5, 2020

I don't normally write reviews but feel obligated to since the Pirate Ship product and support is just so unbelievably terrific. For context, I've been using Pirate Ship now for ~30 days. Here's why they're great: #1 - It easily integrates into Shopify. Within 30 seconds, I can print the labels of every order I need to ship for the day. It doesn't matter how many. It just works. #2 - If I need to print just one, no problem. Just go through and print one. I feel like they thought through common issues you have when shipping. #3 - The actual shipping price you get for USPS is 'I can't believe it's this cheap' cheap. I'd say 20-50% cheaper than going through USPS direct. I also compared this shipping cost against a 3PL and it wasn't even close. I save soooo much money on shipping with Pirate Ship. #4 - Their support is fantastic. They respond (and solve) issues when they pop up. Because we have a fair amount of volume, we're bound to run into quirks and whatnot but Pirate Ship is a true partner and wants you to succeed.

Using app

About 2 months

Total reviews

2

Average rating

5.0

3 / 5 Share

July 3, 2020

No complaint other than "Improve App Description." I installed the App and it pulls in my orders nicely, but there is no way to display the shipping rate to the customer and the customer can't complete their orders. The rates are great, but you must preset a fixed shipping rate for each product regardless of where it ships or offer free shipping. I almost upgraded my Shopify Plan which Shopify leads you to believe is necessary to use third party shipping apps. That won't matter in this case. The app looks great, but make sure your use case fits the actual functionality.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

July 2, 2020

This app is wonderful! Before I found it was was manually doing many things that I can now do with the click of a button. Saves me so much time! Also the low cost of shipping is a +++. So glad I found it.

Using app

About 1 month

Total reviews

15

Average rating

5.0

5 / 5 Share

June 27, 2020

I'm surprised this app doesn't have a zillion 5 star reviews. I give my customers free gifts with purchase and baby let me tell you...Pirate Ship is the TRUTH! I'm able to upload my customer list, print ZPL labels or sheet labels, stick on my boxes, print my 5630 form for multiple packages and schedule a pick up or drop my packages off at USPS. It's literally a one-stop shop! 500 GOLD STARS if I could!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2020

Amazing! I can't belive I didn't use this ealier! I was looking for a way to print out 50 labels at once for a large sample order, and went to Stamps.com first. It was awful! 1 hour on the phone with those guys, only to find out they had an error in their system and couldn't upload .csv files. Tried 2 other places, wasted at least 3 hours, and found these guys. 5 min later, super easy and intuitive ALL my labels were printed. Decided to try it w/ Shopify, as we usually ship same size packages, and printed all my days orders in about 2 min, + it integrated super smooth with Shopify to mark them fulfilled and email customer tracking. Has already saved me a ton of time. If you're still using Shopify to fulfill orders STOP and use this!! PS... I maybe write 2 reviews a year, this one really wowed me. 1,000 stars for sure. Awesome work guys!

Store

Root'd

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2020

This app is the best to reduce the USPS shipping cost and shows me the saved amount of money in real-time.

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2020

I thought this would be just another shipping app BUT IT IS SO MUCH MORE. It shows everything and I mean everything. Even shows things you were not looking for. I just created two shipping labels and I love this app. I can't say enough about it. It sets the standard for all other shippers.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

May 1, 2020

We like Pirate Ship. It's really simple to use and prices are goods, especially for international shipments under 4 pounds. The team support responded to me quickly when I asked questions. Thank you!

Using app

About 1 hour

Total reviews

24

Average rating

5.0

5 / 5 Share

March 15, 2020

I save around 50 cents to a dollar on each package shipped using Pirate Ship rather than Shopify. For example: .7 pound package on Shopify: $3.93 Pirate Ship: 3.21 Saved 72 cents. Nearly a dollar. Small things that add up. After 100 orders I save 50-100 bucks on shipping. That's 50-100 bucks that I would have wasted. Pirate ship is the best. Shopify UI is a little bit easier obviously but both are easy and for the money I save with Pirate Ship. Never going back. Thank you Pirate Ship.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2020

Total lifesaver! I've been selling online for 20 years and believe me - I have used just about every shipping platform and ecommerce plugin out there, but this one takes the cake. It is super simple yet offers everything and more other paid apps do - like reporting - except for FREE! I LOVE that it is exceptionally straightforward, I didn't have to dig around help guides or watch videos to figure out how it works or what all it can do. It makes sense upfront and it just WORKS! I was also relieved to find that the spreadsheet doesn't have to be overly complicated or formatted *juuuust right* like other services that can be SUPER finicky. The only issue some people might have is it is only USPS; which is fine for me, I don't use anything else because in my experience USPS is cheaper, faster, and more convenient for customers so I honestly don't need integration with 200+ other carriers. Thank you thank you THANK YOU so much Pirate Ship - you've made a difference!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2019

This app is a total life saver for my business. So easy to use and set up. Love how easy it was to integrate with my Shopify and shipping has never been this easy. Thank you for having this available to the small businesses like mine.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

Hands down the best company we have ever worked with in the past 15 years of being in e-commerce. I can't recommend them enough. Their program is top notch and always quick to answer any little questions we have had.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

This app is amazing and so is the service, I can not thank them enough especially Matt for leading me through the shipping process step by step. and they do have a great sense of humor!

Store

Pavalon

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

I absolutely love it. Easy to use and I can see my rates plus gets a discount. Saves time from walking to usps office. And costumer service is fast Which I love. Try the app like really try it 100% You wont regret it. ❤ something I do wish is I could do is buy labels from other carriers besides USPS like FedEx, UPS, DHL since that would be all in 1 app. Still love this app.

Using app

3 months

Total reviews

22

Average rating

3.9

5 / 5 Share

Nov. 3, 2019

how is this free? I ship 10 to 20 packages a day with a mix of USPS and UPS. I was using shopify but the lack of a scan form wasn't working for me so I moved to stamps.com. Then stamps.com locked my account because of a security issue on a sunday when I do my shipping from friday - sunday afternoon (so around 40 packages). since I couldn't call them and didn't want to wait I heard about this on the shopify community forum and decided to give it a try. The bulk printing would be good if all my packages were the same however they are all different so I have to go one by one but for my volume it's not a huge issue. Overall this is an awesome app and I hope that it stays free. Oh and theirs Priority cubic pricing which is going to take a chunk of my UPS shipping away so that's just the icing on the cake. first shipments are going out tomorrow so we will see but I don't think there will be any issues.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2019

Probably the most underrated shipping app on here. It's incredibly easy to create labels and cheaper than paid apps which I thought was interesting. Honestly the only thing it's really missing in my eyes is the ability to combine orders.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 26, 2019

Great app and customer service. Works great for domestic shipping, but not the best for international shipping since we need to fill out a Customs Form and there is no way to preview before paying for it. A preview for all the labels (shipping and Customs Form) would be very very helpful. Will gladly move from 4 to 5 stars when it becomes available. :) Thank you!

Using app

About 1 month

Total reviews

2

Average rating

2.5

5 / 5 Share

Sept. 24, 2019

Wow. I happened to come across this app in the shopify e-university when trying to find out how to create a scan form with my labels (which, spoiler alert - shopify does not have this capability) and someone mentioned Pirate Ship. I downloaded it last night through the app store, created an account, verified my email address and this morning I created shipping labels and a scan form without a hitch. Right now, I'm going with an A+ for this app. It's freaking FREE, guys (you just pay for your postage which is, as they claim, the lowest rates available). And the reporting is pretty awesome. I can't tell you how much of a deep dive it is in shopify to find out about packages shipped and were they delivered. With Pirate Ship the reports are quite extensive. Well done!

Using app

About 16 hours

Total reviews

11

Average rating

4.5

5 / 5 Share

Sept. 23, 2019

Just what I was looking for! Because Shopify doesn't offer a USPS Scan Form by default I have been struggling to find an app that doesn't charge a monthly fee just so I could access this BASIC feature. PirateShip has saved the day! Thank you!!

Store

SheMugs

Using app

Over 1 year

Total reviews

1

Average rating

5.0