All reviews

Rating Breakdown

  • 5
    85% (84 ratings)
  • 4
    1% (1 ratings)
  • 3
    4% (4 ratings)
  • 2
    2% (2 ratings)
  • 1
    8% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2019

I love this app. Not only does it save me money on some of my shipments, but it allows me to create shipping labels for custom orders. Thank you!

Using app

About 2 years

Total reviews

31

Average rating

3.4

5 / 5 Share

Aug. 6, 2019

It's a great solution for USPS shipping. It gives the best rates to ship to Canada. Support is quick, and fun to work with. It integrates well with our Shopify and eBay stores, and I love that you can click to print label from the customer order page. It saves "ship from" addresses so can select from dropdown. I wish it provided service for UPS, FedEx, DHLeCommerce, DHLexpress as well, then it would be the only shipping app you'd ever need!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 4, 2019

Pirate Ship is the App I didn't know how bad I needed it until I tried it! I tried dozens of others, only Pirate Ship delivers (pun intended) Plus I get to talk like a pirate whenever i ship and order Arrrgg!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 12, 2019

I've tried this and Shopify's Basic shipping rates on several different shipments. I'm saving approx. $1 with Pirate Ship on larger packages, smaller ones have a difference of a few cents. Just going to stick with Pirate Ship for now. Works perfectly :)

Using app

About 1 year

Total reviews

20

Average rating

4.6

2 / 5 Share

May 11, 2019

The app is not horrible, But has three issues that pushed me back to using Shopify shipping. 1. this app does not import your product weight forcing you to always modify your shipping weight. Shopify, all my products and shipping material have accurate weights so there is nothing to modify. 2. Have to navigate multiple screens to get to the point of printing your shipping label. Shopify, it's all in one screen with a pop up for your printer. 3. Tested 5 packages and Shopify and Pirate Shop were 100% the same shipping rates. In summary, because of the multiple screens, modifications and same pricing the logical choice for me was to go back to Shopify for my shipping options.

Using app

8 days

Total reviews

3

Average rating

2.7

5 / 5 Share

April 28, 2019

I love this App. It works perfectly, the app owners are amazing to work with and its MUCH better than the standard shipping platform that shopify has. Keep up the great work!

Using app

4 months

Total reviews

3

Average rating

3.7

1 / 5 Share

April 8, 2019

Stay away from these guys, they will rip you off. Holding $2,000 in refunds they won't return to me.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

For anyone who's scared by this review, there's a couple of important things to know about this situation ;) 1) Force Flyers tried to defraud Pirate Ship and the United States Postal Service for around $2,000. Unfortunately, they ignored every attempt to contact them, and instead filed a chargeback dispute with their bank. Their bank denied their dispute, agreeing that Force Flyers was attempting to commit fraud. 2) Pirate Ship's refund policy is simple. If you buy a label you're not going to use, just click the "refund" button to request a refund. USPS will wait for ~2 weeks to make sure that you don't use the label, and then put the credit back into your Pirate Ship account balance. That credit will automatically be used against your next purchase, or you can ask us to refund it to your original payment method, no problem :) Our Terms of Service say it best... "Pirate Ship doesn't do anything dishonest. If you don't either, we'll get along just fine!" ARRrrr, Pirate Ship

5 / 5 Share

March 27, 2019

Works perfectly! I get great rates on postage- and occasioanlly get USPS refunds through Pirate Ship as well. Super quick to answer questions as well. Love it!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

I do wish they'd add UPS rates. For those claiming it's the same as retail rates, they're not using cubic sized boxes. Normal USPS and UPS rates are Weight+Distance. Cubic USPS is Size+Distance. The smaller box you ship, the cheaper it is. For me to ship 1 LB or 20 LBs from FL to CA in a Tier 1 box is $9.52. 1 LB to 20 LBs in a Box 4 is $10.31. Yes, higher plans of Shopify now offer cubic rates, but sadly those rates aren't passed onto customers. USPS 1096L = Tier 1 Cubic. USPS 1/2 Shoebox (cut in half) = Tier 1 Cubic. USPS Box 4 = Tier 2 USPS 1097 & 1092 = Tier 3 USPS 1095 & USPS Shoe Box = Tier 4 2 USPS Box 4 Taped Together = Tier 4 12x12x4 Box = Tier 4 12x12x6 Box = Tier 5 13x13x5 Box = Tier 5 Use these sized boxes (or there abouts), enter dimensions, and SAVE money. Bottom Line - pack your items into the smallest boxes you can find, and use Pirate Ship. Funny story, I only discovered today there is a Tier 5 - even tho Pirate Ship clearly indicates there is one. lol It's just the USPS doesn't have their own Tier 5 box. I had to fill a 12x12x6 box, ran it through Pirate Ship, and it came up Cubic. I looked at the chart - duh, yeah, there is a Tier 5. Anyway, Tier 5 Cubic for me was $13.96; UPS would have been $14+; Regional Box B was $16+; regular Priority was close $24+. So, for this single order, saved $1+ today using Pirate Ship USPS Cubic rates vice UPS Ground, and the customer will get it a few days earlier. FYI, a USPS Box 7 is TOO big Cubic, but can be cut down from it's original 12x12x8 to make into 12x12x6 - which WOULD be .5 Cubic :) Grab a power box cutter off Amazon and start saving money! :) I am also using Bespoke Shopify App tailored and configured for me to pull in Cubic Rates to display to my customers. I'm passing the savings on to them. Min from Bespoke has AWESOME customer service! I would agree, having to transfer some date, go through multiple screens, etc, can be rather convoluted. --Original Review This app is a game changer, really! I thought USPS Priority Regional Rates were cheap - wow on the USPS Priority Cubic Rates - JUST WOW! I should have installed this app from Day 1 - seriously. Where this app will save you money is using USPS *CUBIC* Priority vs. "regular" USPS Priority. We sell small pint size jars of paint. They're small, and heavy. But, I can fit 3 into a USPS Priority Box 4, that weigh 4 lbs, 12 oz, and ship from Florida to Washington State for $8.92 via USPS Priority Cubic. The same shipment would be $11.20 in the smallest USPS Regional Rate Priority Box, $12.80 in USPS Medium Flat Rate Box (FYI, 3 pints of paint won't fit into a Medium Flat Rate Box) or $20.40 regular USPS Priority! $20.40 for REGULAR PRIORITY! That's an $11 savings. For example - just jammed (actually fits in nicely) 4+ LBS of products into a 1092 bound from Pensacola FL to Arizona. USPS Priority was $17+. UPS was $18+. USPS Cubic Priority was $10.78! That saved us $7 for just that one shipment, and it will get there same time as regular USPS Priority. As I said above, where this app will save you money is using USPS *CUBIC* Priority vs. "regular" USPS Priority. We set up all regular USPS Priority Boxes that are allowed to be used with Cubic shipping in the app. Now, we just use a "saved box", select modify when generating a label so we can accurately weigh it. Not that it matters to me or cost what weight is, as cubic shipping is based on size, not weight (although there is a max weight limit, but good luck trying to hit that in the smaller USPS boxes). Just try it out - it's FREE!! Is there ANY way to have my customers view all the rates available? Shopify is SOOOOOO frustrating!! The ONLY reason I would possible give it 4 stars is because I want to pass the savings onto my customers. I do not wish to make one single penny off of shipping. If we can show and offer these rates to our customers, that would be amazing. Everyone would win. No need for the Post Office to get any more money than they need! You need to team up with Bespoke Shipping! They're smart and together you two could dominate shipping. Seriously.

Using app

Over 2 years

Total reviews

13

Average rating

3.8

5 / 5 Share

March 9, 2019

I am loving the app, it is easy to use and the savings is just amazing. I left my other app I had been with for 3 years because it was just too expensive, I am saving $100's each month with Pirate Ship. I am so happy to have found your app, and that it is free!! Being a small company, every penny counts for me so I really appreciate having access to Pirate Ship. I also love all the help, documentation they offer and saving tips that took me over 5 years shipping experience to learn. In Pirate Ship documentation they breakdown how to ship the cheapest way, super valuable information, especially for newbies! Keep up the great work!

Using app

About 2 years

Total reviews

22

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

This app and the customer service from Pirate Ship goes far beyond our expectations. Strongly recommended.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2019

I have been using Pirateship for 2 years now. Great customer service, and they are always upgrading for the better. Thanks Bjorn. https://www.authenticbagsonly.com

Using app

About 1 year

Total reviews

9

Average rating

4.1

1 / 5 Share

Dec. 29, 2018

The shipping rates offered by Pirate Ship were not cheaper than the Shopify Basic Plan. I selected the same size box, same weights, and same locations, but Pirate Shipping was approx. 30% higher.

Using app

11 minutes

Total reviews

1

Average rating

1.0

Developer Reply

YARrrr, this here be a mighty fib, matey! Shopify's rates for USPS shipping services are NEVER cheaper than Pirate Ship, so there's no way this was an apples-to-apples comparison ;) We're always happy to compare rates and help you find savings, just chat with us!

5 / 5 Share

Dec. 1, 2018

Great app and a must have for your store! it's easy to use a makes shipping a lot easier for internal and external orders.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 1, 2018

Incredible app! Exactly as advertised, great support, etc! I do hope in the future they can expand integration sites. It would be nice to integrate with your own shipping accounts if possible. https://highzer0electronics.com/

Using app

8 months

Total reviews

12

Average rating

4.8

5 / 5 Share

Nov. 26, 2018

I was already using Pirate Ship on their website and it was really easy and quick to use. I jumped on the app as soon as I saw it because it integrates well with orders. Now I can take care of shipping very quickly. Absolutely love Pirate Ship.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2018

I love this app! It is awesome. You can batch the labels and it is excellent for saving time and printing supplies!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 3, 2018

Ok, if you think you are going to get rates that are insanely low right off the bat, chances are you'll be disappointed, BUT--and it's a big but, they are always at least matched to the lowest price in my experience with them. I sell on many channels, the prices they offer on items at or below 1lb is generally even with Shopify, Ebay, Amazon et all, but never more. They are at least equal on shipping light items, as the items get heavier it seems like Pirate Ship really does save money. . .While I have yet to find good savings on shipping on Pirate Ship compared with my main three channels--they actually do save me money over Bonanza (who charges to ship with them), Etsy, USPS.com. If a customer from out of state wants something delivered, I can offer it because of Pirate Ship at a reasonable rate. Very useful app, no upcharge. While I disagree with the understanding that many have that they save a fortune over other possibilities, they are always at least equal with the lowest--and they do allow manual entries meaning that even if you sell through channels (including in person) you'll save money on postage--and it can add up quick.

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 29, 2018

I used this app for the first time shipping today. Very easy set up and use. I liked that there are options on how I want my labels printed. Sincerely, Diana Duenas- www.duenasdesigns.com

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2018

This app is great. The customer service is outstanding. They reply very quick and are very helpful. And on top of that the app is free! I am very glad I found Pirate Ship. www.kerstinsnatureproducts.com

Using app

13 days

Total reviews

7

Average rating

4.9