All reviews

Rating Breakdown

  • 5
    88% (112 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (3 ratings)
  • 2
    2% (2 ratings)
  • 1
    6% (7 ratings)

Reviews with Text

  • 98% (123)
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5 / 5 Share

Jan. 30, 2026

Has saved me THOUSANDS in shipping and streamlined the shipping process. The single best app I've ever used.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

3 / 5 Share

Jan. 8, 2026

I have been using Pirateship for a few years, and their customer service is outstanding. Their dashboard is easy to use and doesn't lag like other services. What I don't like is that they have increased their prices on shipping. They used to be on par with shopify but now Shopify has cheaper rates than they do. I only use it occasionally now.

Using app

About 6 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 2, 2025

I Love Pirate Ship! for all my shipping needs and my Shopify store. Integration has been seamless, and I've never had any trouble getting in touch with someone from customer service when I've had questions or concerns. Not sure if I can say this here, but cheaper than Shopify shipping!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

I have used Pirate Ship for many yaers to send packages worldwide. They are simple to use, have great rates and make my business so much easier. And I love their Simple Export Rate for international packages (under 4 pounds). Their customer service is quick to respond and I am happy to continue using them for my Shopify orders as well as other aspects of my business.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

We moved all of our shipping services to Pirate Ship this year. The migration with Shopify was quick, easy and seamless. Tech support is responsive and follows through with your issue. Rates are unbeatable! Thrilled to work with this wonderful service!

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 24, 2025

Integrating PirateShip with Shopify was quick and painless, eliminating a ton of copy/pasting that would normally be necessary were my accounts not linked, and I know I'm getting competitive rates and an online GUI that's simple to use. The only missing piece of the puzzle however, would be a way for PirateShip to *push* shipping rates into the Shopify checkout path so customers can proactively choose how they want their items sent. Of course this would also need to include things like the ability to add a fixed or variable upcharge for shipping materials and resources, but that's less critical. In short -- if you use Shopify, get this!

Using app

Over 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 23, 2025

Amazing App, Customer Service, and Savings. Pirate Ship has really helped our small business grow, but it does have its limitations. We will continue to use their service as long as we can.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 23, 2025

Fantastic App! Reliable Integration, Best Rates, and Effortless Workflow. I’ve been using Pirate Ship long before switching to Shopify, and the ability to integrate the two was one of the main reasons we made the move. The setup process was incredibly straightforward, and syncing our orders took only a few clicks. Since integrating Pirate Ship with Shopify, the experience has been flawless. Orders always sync correctly, tracking information automatically pushes back into Shopify, and customers can receive shipping notifications through Pirate Ship while still being able to view their order status and tracking right from their Shopify account. That level of automation saves time, reduces errors, and helps maintain a smooth customer experience, which we are all looking for. Pirate Ship consistently offers some of the best shipping rates available, and the platform itself is intuitive, fast, and easy to use — from creating batches to printing labels and handling tracking, less off of my plate as a solopreneur. The only improvement I could imagine is being able to use Pirate Ship directly inside Shopify instead of needing to open the Pirate Ship site — but even with that step, the process is still quick and seamless. If you're looking for a reliable, affordable, and easy-to-use shipping solution for Shopify, Pirate Ship is absolutely worth it. I wouldn’t want to run fulfillment without it.

Using app

12 months

Total reviews

10

Average rating

4.2

5 / 5 Share

Nov. 21, 2025

Hey there, just wanted to shout out! Pirate Ship has been our shipping company for years. They are always right there to answer questions, refunding is easy peasy and international is super easy as well. We integrated both shopify and etsy with no problems. Their rates are the best we have found over the years. I would say is you have any questions or fears go directly to Pirate Ship and chat with them about making the switch or integration.

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

I love Pirate Ship. It's really easy to use, and provides me substantial savings over purchasing shipping, especially for UPS international. It was super simple to get it connected to my Shopify account. It's also pirate themed, which I love.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Great cheap shipping which integrates well. Seriously, you will be blown away at the rates they quote.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Love using PirateShip for my Shopify store. Integration has been seamless, and I've never had any trouble getting in touch with someone from customer service when I've had questions or had to make an insurance claim.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

I love PirateShip and their rates are amazing! I run a small business and ship maybe 1500 to 2500 packages a year. I use primarily UPS and USPS and their rates seem to be fantastic based on what I see. I usually open my Shopify store on one screen and PirateShip on the other. I select labels and print directly from PirateShip. It integrates/syncs with Shopify seamlessly. Delivery dates seem to fairly accurate. Their chat support is also excellent. No complaints here!

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

March 22, 2025

integrations with shopify is not working

Using app

5 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 7, 2024

As longtime Shopify Plus customers who signed up for Pirate Ship via the app store, our shipping was halted without notice. Chat support then demanded a photo of me holding my ID to resolve the issue. Why wasn’t this requirement addressed when the account was created? I have no idea who’s requesting my ID over chat, and this lack of transparency feels unprofessional and concerning.

Using app

7 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 6, 2024

Simple to use, and allows me to choose my own return address on the label. Exactly what I needed!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

July 18, 2024

Does not work with Canada. When you start registration you have to choose one of the US states.

Using app

3 minutes

Total reviews

11

Average rating

2.8

5 / 5 Share

July 3, 2024

Pirate Ship is phenomenal. Simple, easy to use, and great customer service that has always made me smile when talking to them.

Using app

Over 1 year

Total reviews

5

Average rating

4.8

1 / 5 Share

April 18, 2024

Terrible for scale. Never use if your'e an Amazon seller. They send automated messages even after we disabled it, their support is no help. It's risking getting our high volume business banned on amazon and has hurt our customer service. Their customer service actually used be good, now it's outsourced garbage.

Using app

Over 3 years

Total reviews

25

Average rating

3.9

3 / 5 Share

Oct. 24, 2023

i am not get the point regarding this app, i entered same dimensions and weight as in shopify default shipping service. UPS was a little cheaper in Pirate app , Priority USPS is same 1in1, usps is the same or even higher cost. BUT this app has $100 insurance while shopify has $200 + , and according to another review it is very difficult to get ant reimbursement from insurance from this app. + interface is tricky, need to spend more time to process the shipment. hmm. not sure maybe sometimes it will be cheaper but 1 insurance claim will make this not reasonable. will play with it around more... if you have basic plan in shopify maybe this will be a solution. if pro plan - it will be not reasonable

Using app

15 minutes

Total reviews

9

Average rating

3.0