CartHook Post Purchase Upsell

March 6, 2024

Easy to use and we are constantly improving with the A/B testing feature. Their support team is very responsive and Adel worked with me to to solve some problems right away! I am looking at their other apps with Shop Circle after such a great experience.

March 4, 2024

I recently used CartHook for my online store and was impressed with its user-friendly interface and the improvement it brought to our checkout process. What stood out the most, however, was the exceptional support from their team. Tarik and Adel were particularly helpful, providing guidance and answering all my questions during a support call.

Feb. 6, 2024

Platform is easy to use and Carthook support is super helpful and provides great insights on how to test and optimize funnels.

Aug. 10, 2023

CartHook is a great app when it comes to product upsells. I like the layout of the portal and the data we pull is very useful. Tina has been so helpful and easy to reach whenever any questions come up.

May 15, 2023

I did extensive research on upsell apps and CartHook has proven to be the best. They provide the best design and customization we could find. Tina with the support team is always so kind and helpful! We've been using about a year now.

April 7, 2023

So far it's been great. We started with the larger plan to do some AB testing on offers and once we got the data we needed we downgraded, AB testing was very useful. Customer support is also great, Tina helped out with an issue we were having regarding orders being shipped even though the upselled products weren't being paid for and she was great.

April 3, 2023

Easy to use, very effective and perfectly customisable. Great and quick customer support as well - we've been using the app for over 6 months now and will continue to use it :)

March 24, 2023

So far, they have been really helpful, specifically Tina in caring for our business & getting the upsells to work. She's open to schedule at anytime so we could benchmark success.

March 2, 2023

This is a great way to create that retail impulse rack-style purchase at checkout on Shopify. Setting it up can be a little tricky at first, but the carthook team has the white-glove approach to ensuring you are utilizing their program to the fullest potential. Highly impressed by their level of personalized assistance. Since implementing and redesigning our funnels we have seen over 100k in sales from this program. Worth it.

Feb. 27, 2023

The Cart Hook team, specifically, Saso, were very helpful in resolving an issue with had with one of our pages. They were responsive and worked with us and Shopify to solve it quickly.

Jan. 20, 2023

CartHook has delivered some nice results for my store by helping increase AOV. Since offers through CartHook are post-purchase, we feel that we can be more aggressive with discounts that we offer. The reason why we feel that we can offer more post purchase, is because it’s clear to the customer that they are only receiving the discount because they’ve already purchased, as opposed to annoying up-sells and pop ups which can leave a bad taste in peoples mouths and even cause them to abandon their orders. The app itself is very good, not glitchy or buggy, and it is well designed. They thought this through in a detailed manner, and provide some thoughtful options which we’ve been taking advantage of. Overall, CartHook is one of the better apps that we’ve added to our store. Our AOV increased, per unit shipping cost has decreased, and we don’t feel like we’re annoying our customers because they’ve already completed their purchase by the time they see the offers. Very good

Nov. 22, 2022

App is working well. Easy to use and analytics are very helpful. Great customer service too! Tina is great and has helped us with ideas on different funnels.

Nov. 8, 2022

This app does exactly what it claims to do! Simple set up, no code, and super easy to build custom offers to once a customer has checked out. We have seen loads of extra revenue coming in that would not have been there otherwise since all revenue driven from this app was revenue that would not have been there otherwise and doesn't hurt conversion rate since the offer does not show until a purchase has already been completed. The funnels are super powerful which allow for very tailored offers with if/then statements that determine which offers to show to each particular user. The support and team behind the app has been 10/10 as well, providing various tips and best practices to get the most out of their app. The only downside, which is a Shopify limitation, and not CartHook's fault, is that the offers do not show to users who check out via certain 3rd party payment processors, which means not all of your traffic that fit each funnel will see your offers. This is something I'm hoping Shopify resolves, which would make this app even that much more powerful since a high % of our traffic checks out with Sezzle/Afterpay for example.

Oct. 3, 2022

App is working well so far. UI is easy to use, liking the design of the upsells better than some of the competitors. No issues so far.

Oct. 3, 2022

Carthooks support team made our funnels super easy to set up during our trial, quick plug n play. After generating more than our target revenue during the trial period, Carthook is now a staple in our apps and has continued to raise our AOV. A great low-hanging-fruit app to install. Highly recommend.

Sept. 4, 2022

I like the Carthook app. It's simple and easy to use. We have definitely increased our AOV with use of this app.

July 4, 2022

Best post-purchase upsell app available - by far. I'm surprised at how customizable it is for the price I pay for it.

Feb. 23, 2022

Awful app. Worse service. App doesn't serve up offers for between 30-50% of sales. When it does, it often serves up the wrong offer. Customer service simply rebuffs any complaints denying the reality that offers aren't being served. This appears to be a growing problem with the app. My worst experience with an app on Shopify in 5 years. I would absolutely stay away. On top of it, reporting is garbage.

Feb. 3, 2022

The new carthoook is an absolute disaster! The functionality is extremely limiting and the new change took my AOV from 130 to 100-110 per day. Carthook if you are reading this, you need to allow users to customize their upsells according to both mobile and desktop. The new carthook limits us to only 2 offers which is devastating. I used to have a 50+% take rate on several offers and now it is all sub 15%. The new carthook doesn't allow any customization. We can't even change the font color. We can't customize the page to be aesthetic. Please fix these changes carthook and I'll adjust this review

Jan. 19, 2022

Years ago, I heard a marketing guru say, "The best time to ask a customer for more money is right after they've just given you money." CartHook contributes nearly $10K/month worth of additional revenue in upsells -- we generally use a simple message of, "would you like an extra bottle for X% off?" The app is extremely easy to set up and use, and CartHook tech support is very helpful and quick to respond. Highly recommended adding this app to your Shopify!! :)