All reviews

Rating Breakdown

  • 5
    87% (78 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    7% (6 ratings)
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5 / 5 Share

Jan. 13, 2021

Been using this app for about a month now and it is great. Just yesterday for example I had 11 total orders, 7 of them had a Post Purchase Upsell through CartHook, which is really amazing! Just one thing though, unlike Zipify OCU, this app does NOT automatically add a tag to the orders in Shopify. I have raised this to them a month ago and they said they were working on it, but still it hasn't been added as a function. It is very important as most third party fulfilment apps do not recognise the PPUpsells.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi! Thank you for the review. We greatly appreciate your feedback. Since our Post Purchase Offers app utilizes order editing instead of creating a new order, Shopify recommends requesting your fulfillment app to use the "create_at_max" in the Orders API and add a time buffer to ensure any order created within X minutes is not fetched at their default sync interval. Our recommendation is to delay order syncing with 3rd party fulfillment apps by 30-60 minutes. We are continuing to build out new functionality, so stay tuned! Feel free to also reach out to our support team for any additional questions or feedback. Thanks!

5 / 5 Share

Dec. 16, 2020

Great upsell app. Generated a lot of revenue for me. Looking forward to upgrades to help customize offers more

Using app

4 months

Total reviews

15

Average rating

5.0

Developer Reply

Thank you for the five-star reply, VitalSleep! We're so thrilled to hear you're seeing great results with our app. Cheers to a successful 2021!

5 / 5 Share

Dec. 2, 2020

Carthook has increased our AOV by 24%. Every Shopify store should be using CH to increase AOV and LTV. Setting up a funnel takes 5 minutes and has easily been the most impactful change we've made to our Shopify store to drive revenue.

Store

disco

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the five-star review! CartHook :hearts: Disco! We're so glad to hear you're seeing results! Here's to continued success and a great partnership!

3 / 5 Share

Nov. 26, 2020

Would be great IF it supported multi currency and would allow you to add collections rather on a product by product basis

Using app

2 days

Total reviews

9

Average rating

4.2

Developer Reply

Thank you for the review and your honesty. We hear you on multicurrency and collection support. We're hopeful Shopify will open up support for both features in early 2021. Let's keep in touch; we'd love to have you back!

5 / 5 Share

Nov. 23, 2020

I like how simple it is use use. Since my makeup company started using it we have seen up sells every single day. Can't complain about that.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the positive rating, Hank & Henry! We're happy that you're happy, and we're looking forward to continuing to skyrocket your store to the next level with post-purchase offers. We appreciate your support :-)

2 / 5 Share

Nov. 17, 2020

This app used to be so much better. I think Shopify made them change it all up and now it really sucks. We're not getting any conversions on our post purchase upsells anymore. I wish we could have access to the old version as we were one of the first customers.

Using app

20 days

Total reviews

11

Average rating

2.4

Developer Reply

I'm sorry to hear that you aren't having a great experience with our new app. I'd love to make it right and have our support team look into why you aren't seeing any conversions. If you're open to discussing this further, please reach out to us at [email protected]. We're here to help!

5 / 5 Share

Nov. 4, 2020

Just started using this, but I can see where this will be a SUPER profitable app. So excited to have this in time for BFCM!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to see that you're getting a 5-star experience at Bark Party! We can't wait to see you soar during BFCM!

5 / 5 Share

Nov. 2, 2020

I'v been waiting for this app all my life. Can't wait to see the extra profits it brings me this holiday season.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five-star review! The CartHook team is very excited to see your AOV skyrocket this BFCM! Cheers to a successful holiday :-)

5 / 5 Share

Oct. 29, 2020

Carthook always offers great support and they are always there to help! Big fan! I tested the app even if is very basic for now it does what it says. Looking forward some more out of the box funnels and design customization

Using app

About 2 months

Total reviews

13

Average rating

4.7

Developer Reply

CartHook loves Kettle & Fire! Thank you for the 5-star review, and we're all very grateful for the continued support. Here's to a successful BFCM!