Postscript SMS Marketing

July 12, 2021

Morgen S. helped me so much change things around on my platform! I was so stressed thinking it couldn't get done but she was GREAT. I can't wait to start using Postscript more!

July 9, 2021

Postscript removed themselves from our store without any notice (I had to ask customer service what was going on). Incredibly disrespectful to small business owners and I will not be recommending them due to their poor customer service and treatment of people who are seen as "other" and unimportant to them. They claim to be following the SHAFT guidelines on regulations for sex, hate, alcohol, firearms, or tobacco, but there are actually different guidelines for how to treat companies in different industries depending on whether they are federally legal or not. Also, there is no definition to what terms like "sex" are (is it pornography? a vaginal health device? erotica? something else?) so Postscript can use SHAFT to offer their services based on their own definition of what's considered "sex" and what's considered "health". Here's is the PDF with more information: https://www.wmcglobal.com/hubfs/CTIA%20Short%20Code%20Monitoring%20Handbook%20-%20v1.8.pdf Considering they pride themselves in following regulations to the T I'm disappointed that they're treating companies like this without any notice whatsoever.

July 9, 2021

Taylor M., was very nice and helpful. She understood exactly what was going on and tested it out herself to make sure everything worked correctly. So far, so good.

July 9, 2021

Sherrod was very helpful with resolving my issue! He provided additional information to help me complete my task and was very nice about it!

July 8, 2021

Customer service was so helpful to help setup my abandon cart. Friendly and very helpful. I like that Andrei responded quickly.

July 8, 2021

The customer service is significantly more supportive than SMSBump. So for the integration process has been nothing but seemless. I had the pleasure of working with Sylvia. She made sure that all my question were answered.

July 2, 2021

Michael Wardrop and all of the team is AMAZING!!!! They know all about my store, help me optimize, help me with tech stuff and always right away. It's hard to find such personal experiences with integrations like this but I really feel like I have a team of supportive folks standing by me and my text message strategies. My site is thriving and it's just the start - conversions and subscribers are up, my popup is awesome and easy to use and I have so many tools to help grow my lists.

July 2, 2021

Always great and stellar customer service experience with Postcript representatives ! Super helpful and spot on through and through! Special thanks to Michael!

July 2, 2021

We've loved growing our business with Postscript, and overall the functionality is great and the UI of the platform is incredibly simple. But the best part is the customer service. The team is so responsive, personable, helpful, and works hard to find answers to even the toughest questions. They also keep track of feedback, and it seems they take suggestions from their customers seriously about feature suggestions. Can't say enough good things about them as a partner for our brand!

June 29, 2021

I use PostScript to entice my customers to sign up with their phone and email to get coupons and the latest news about my website. I love how easy it is to integrate and I've had a great experience with their customer support team, shout out to Sylvia Om for her amazing support today and helping walk me through exactly the steps I needed to make sure I was compliant with some new laws and help me optimize my sign-ups. A truly great app and team.

June 27, 2021

I just started using this app, installed it didn't really set it up and got a conversion in the first week, customer support is awesome, Sherrod helped me during offline hours. Would definitely recommend it.

June 25, 2021

My customers love the automated messages and i love the campaigns! I get a ton of engagment and my customers (as crazy as it seems) truly appreciates it. Especially when i put the message "By _____ the owner"

June 24, 2021

chatted with Morgen today and she was amazing!!! So helpful and knowledge on all the tools the app offers. We are very new at this and she made everything easy to understand for newbies!!!!

June 23, 2021

Very Easy to use, and if i have any questions customer service will reply within 5 mins!!! just love this app for my business!!

June 23, 2021

Sylvia, Tyler, and Morgan have been great resources when the app gets a little confusing! Though the app itself is generally pretty easy to use. Any confusion on our end was mostly about when you schedule campaigns vs when you are billed for them.

June 23, 2021

Slyvia was the best! She took no time to get what I needed done! Super sweet and works even faster!

June 22, 2021

Kyler was amazing. She walked me through several key questions I had and was available instantly! Postscript customer service is on it!

June 22, 2021

So far so good for a first time user. Its a very easy app, super convenient and Sylvia was awesome!

June 21, 2021

Morgen was so helpful and responsive and went above and beyond to make sure she answered all of my questions!

June 18, 2021

Needed help regarding my 15% pop and got the answers I needed. PS did a nice job in the chat rooms,,