All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

Nov. 24, 2021

Porshai was clear and thorough with helping me figure out solutions to a few ideas we had in mind for SMS. It was easy and smooth working with her!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Zev Zoldan Helped me alot with getting my billing plan figured out. Shopify had billed the postscript amount but I was tranfering over to postscript to show it was paid. Whatever he did he worked magic so now I can change my plan with no problem thanks a lot

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

While we are still learning the ins and outs of postscript, their customer service team has been phenomenal! We’ve had many associates help us, but namely Michael this evening- who stayed late to help implement a feature that had been giving us trouble. We sincerely appreciate the help and look forward to working with postscript!

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 23, 2021

I had (still have) an amazing experience. Great team to work with! The support team is always available which is a plus.

Store

Be Wozo

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

love this app! They also offer set up support. the automation is helpful. I get a bunch of sales from using this platform.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Day 1 (actually just 30 minutes in) and so far I'm a fan. Amazing support. Stellar and easy onboarding process. You rule!! And so does Sandy, best support agent I've worked with in a LOOONG time.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Amazing customer support and easy-to-use interface!! Also, the tips they send through their newsletter are super helpful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Customer support was super great. Kyler is awesome. The format of Postscript is really easy to use. Love it.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Customer Support Is Excellent!!! I would be lost completely without the help!!! Video Learning is available ... a plus also.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Really an amazing & easy to use app. Bre was super patient with us and did a great job assisting us!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Great App and very clean popup. Michael from their support team was of great help. Highly Recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

This is a powerful tool. Sometimes SMS and integrations with other apps can be complicated but TBH, postscripts is way better than all the others in my opinion. It's easy to use. Great customer service. Cailee was super helpful.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

We started with Postscript on October 1 and in our first month, increased our ROI 48.3Xs! Stephanie, Lauren, and their whole team are so helpful and respond quickly. Glad we switched from our old SMS service to Postscript!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

I LOVE THIS APP FOR MY BUSINESS! I HAVEN'T HAD ANY MAJOR ISSUES BUT THE 2 SMALL ONES I DID HAVE WERE FIXED RIGHT AWAY!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Currently on a free trial but the help desk has been super helpful and prompt. It's my first time trying out SMS marketing, but I feel confident it's going to be a breeze with such a helpful customer service center. Thanks Kyler!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Porshai was my customer support and she patiently and professionally answered my 400 questions. great service.

Using app

Over 1 year

Total reviews

5

Average rating

4.0

5 / 5 Share

Nov. 18, 2021

Super great APP with super responsive customer service! Michael is awesome! Postscript has been a great SMS platform for our company so far.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 18, 2021

Launched my collection today and had an issue with a code. Went right to the chat for assistance and spoke to Kyler. Not only did she help me figure out what was going on, but she also provided me some super helpful links to learn how to use Postscript more effectively. A win win! Can't wait to see how much more impactful this app will be to my business!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

We use Postcript for all of our SMS marketing needs and it works like a charm. Also, the customer service is great. Thanks team.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

The best apps have the best customer support when it's hard for you to navigate things and this app is one of them! This is why I love using this. Kudos!

Using app

12 months

Total reviews

1

Average rating

5.0