All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

Nov. 29, 2021

I just had Michael as a rep and he was PHENOMENAL! Got my issue corrected within minutes and showed grace towards my account. I am so very excited to use Postscript for my store! Thank you guys again!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

Postscript is very easy to use and it helps us achieve awesome ROI. Customer service is very good too, thanks to Kyler!

Using app

Over 1 year

Total reviews

13

Average rating

4.9

5 / 5 Share

Nov. 28, 2021

I'm only on free trial, but Customer Service (Meg) was extremely friendly, quick to reply, and helpful! Makes my decision to convert to paying user even easier!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2021

This app is not only amazing but the team behind is extraordinary as well. We have checked out other SMS platforms before and found out that Postscript has an excellent integration with Shopify. The segmentation capabilities are really outstanding. We special thank Matt, Paris, Lea and Taylor for their excellent services.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 27, 2021

I LOVE this! It's so simple and easy to use! I can run my marketing just like the big boys and gals. The support chat is amazing, Alyssa was so helpful to me! Especially on Thanksgiving! The only thing I recommend is restructuring their prices and credits - My campaign was not going to be sent out as I was only a few credits short - the only option was to upgrade to 10,000 credits. Alyssa helped me out though because she's awesome!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Setting up Postscript is pretty easy and Michael was available on chat very quickly and super helpful with getting my campaigns setup quickly!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

I'm still learning how to use Postscript most efficiently, but like it so far. Michael was SUPER quick to fix an issue I was having on the online chat feature, Thanks!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

This company had really fast customer service. I reached out and they immediately responded with answers to my questions. Thank you

Store

EHC

Using app

22 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

So far this app has been great! The dashboard is very user-friendly and their support is INCREDIBLE! They have guided me through every step of the process and answered all my questions immediately in the chat! Thank you so much!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

fast and great customer service!!! I am very satisfied. new to this app and I loving it so far! excited for what's to come!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

The Postscript team was there to help troubleshoot issues even on THANKSGIVING! 5 stars all around!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

Postscript has been an amazing partner to work with to launch our SMS program. Their team is very knowledgeable about SMS and not to mention, very good people to work with. I highly recommend Postscript for all Shopify stores.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Great app and support team! They helped with a small issue. They were friendly, warm and offered quick yet effective solutions. Thanks!

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 24, 2021

Have enjoyed PostScript, 100% due to its customer service. We've had non-stop support from them. The relationships you build with them are personal, and you truly feel that they are doing what they can to better your reach. Very happy!

Store

embé®

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

I used postscripts support to help me with changing the logo on my popup and the support was amazing! Taylor was very knowledgeable and able to assist me immediately.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Really easy to use and great support staff if needed! We're glad we made the switch from our other provider.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2021

Bre with customer support went above and beyond to help me manage my post scripts campaign. First time trying a campaign and im very satisfied

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Setup was super fast and easy. We've definitely seen a difference in sales utilizing Postscript. The flow setup makes life easier with everything automated. We just started using the campaign portion and that's super easy as well. So far we're loving this app!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Terrific support. Easy to use, segment audiences and create campaigns. Glad I switched to PostScript!

Store

JOI

Using app

10 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Nov. 24, 2021

Excellent customer service! The app is so easy to use and a fast and effective way to get messages to customers and drive sales.

Using app

11 months

Total reviews

5

Average rating

5.0