All reviews

Rating Breakdown

  • 5
    95% (1,116 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,167)
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5 / 5 Share

Sept. 2, 2021

Great CS team, very responsive! The app is very intuitive and there are many pricing breakdowns to meet our needs as we grow!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Working with Postscript is truly a privilege. The team support they provide, the ability to reach them anytime and get a response, was crucial for me. Our regular meetings have made us even more successful in SMS marketing. They stay ahead of the curve on SMS marketing developments. We left Postscript for a short time, but when we didn't see what we were promised, we returned. We continue with Postscript. Their team support, friendly staff, pricing, and contribution to the company's growth truly set them apart.

Using app

About 4 years

Total reviews

6

Average rating

3.7

5 / 5 Share

Sept. 1, 2021

Just getting started. Awesome customer service. Instant response. These folks are totally on it. Shout out to Taylor. Thank you~!

Using app

2 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Sept. 1, 2021

It's a great service, with great and fast customer service, and very customizable texting!!!!!!!!!!

Using app

9 months

Total reviews

6

Average rating

2.3

5 / 5 Share

Aug. 31, 2021

Love PS. Michael helped us optimize our page and stuck around with us for an hour to do it. Love their functionality and rockstar customer service!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

This app is great! customer service is quick and super helpful. We have switched over to this app to handle all our sms campaigns and they have worked with us to increase our ROI

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

MICHAEL LITERALLY IS THE BESTTTTT CUSTOMER SERVICE REP EVER !!! HE LITERALLY SOLVED ALL MY ISSUES AND EVEN HELPED ME UNDERSTAND MORE ABOUT CREDITS !!! HE NEEDS A RAISE !! BEST APP EVER !! THANK YOUUU !!!!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

With Facebook slowing down I looked to other options for promotion. PostScript has been INCREDIBLE! Amazing integration, customer service, etc. Always helpful anytime I need anything and I have noticed an increase in conversion since adding it with my email and social media marketing. So grateful!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Great App. Needed help to set up a campaign, Morgan helped me with the process. Thank you! Keep up the good work!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

Postscript has been an excellent partner from the start. We highly recommend for any brand looking to grow SMS.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

I use this app for SMS marketing. I've found it to be very easy to use and it has increased my online sales! The customer service is also exceptional!

Store

Adeline

Using app

8 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 10, 2021

Fantastic app. When you install this it setup the most obvious sequences by itself and with minimum intervention it starts making you money right away. In top of that, the customer service team does an outstanding job and works very fast!

Store

NU3

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

We have recently added Post Scripts to our shopify and not only has it been great from SMS, but they are truly very helpful! I was using the chat service and they were able to help right away. They didn't give up until all my questions were answered. It's a great service with an even better team. Thank you.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 30, 2021

This app was a great addition to our Shopify store. Postscript has an easy-to-use interface and their support team is top notch.

Store

IQBAR

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 29, 2021

Taylor was swift and new exactly where to lead me with a wonderful screenshot.... I appreciate her swift response.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2021

I wanted to try out texting since my email campaigns don't have a high open rate. Customer service has been fantastic - they do an onboarding call and have super fast and helpful people available on chat. Surprisingly robust segmenting available, with lots of ideas for marketing campaigns.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Andre was fantastic! He was quick, responsive, and accommodating. He solved my problem in under 5 minutes!

Using app

9 months

Total reviews

11

Average rating

5.0

5 / 5 Share

July 19, 2021

Just getting started with PS but our experience so far has been awesome. Set up was super easy and customer support is amazing. Platform is very user friendly and it sounds like they're working on a bunch of integrations at the moment. Stoked!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

***Update to add that Michael has been so helpful to me today. He resolved an issue I had with no problem!! Thank you so much! I am using this app to increase customers to my site as well as keeping customers. Plus a super fun way to stay in contact with them! So far the customer service has been SO helpful! I am excited to be working with Post Script and it's so much better than every other app out there!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2021

Easy to set-up and use, with great service! Kyler in chat was super quick and beyond helpful. Would recommend post script to any Shopify retailer looking to try SMS.

Using app

2 days

Total reviews

2

Average rating

5.0