Postscript SMS Marketing

Postscript has been an excellent partner from the start. We highly recommend for any brand looking to grow SMS.

I use this app for SMS marketing. I've found it to be very easy to use and it has increased my online sales! The customer service is also exceptional!

Fantastic app. When you install this it setup the most obvious sequences by itself and with minimum intervention it starts making you money right away. In top of that, the customer service team does an outstanding job and works very fast!

We have recently added Post Scripts to our shopify and not only has it been great from SMS, but they are truly very helpful! I was using the chat service and they were able to help right away. They didn't give up until all my questions were answered. It's a great service with an even better team. Thank you.

This app was a great addition to our Shopify store. Postscript has an easy-to-use interface and their support team is top notch.

Taylor was swift and new exactly where to lead me with a wonderful screenshot.... I appreciate her swift response.

I wanted to try out texting since my email campaigns don't have a high open rate. Customer service has been fantastic - they do an onboarding call and have super fast and helpful people available on chat. Surprisingly robust segmenting available, with lots of ideas for marketing campaigns.

Andre was fantastic! He was quick, responsive, and accommodating. He solved my problem in under 5 minutes!

Just getting started with PS but our experience so far has been awesome. Set up was super easy and customer support is amazing. Platform is very user friendly and it sounds like they're working on a bunch of integrations at the moment. Stoked!

***Update to add that Michael has been so helpful to me today. He resolved an issue I had with no problem!! Thank you so much! I am using this app to increase customers to my site as well as keeping customers. Plus a super fun way to stay in contact with them! So far the customer service has been SO helpful! I am excited to be working with Post Script and it's so much better than every other app out there!

Easy to set-up and use, with great service! Kyler in chat was super quick and beyond helpful. Would recommend post script to any Shopify retailer looking to try SMS.

GREAT HELP I would recommend them to anybody very helpful and easy to use app with my online store. =]

Morgen S. helped me so much change things around on my platform! I was so stressed thinking it couldn't get done but she was GREAT. I can't wait to start using Postscript more!

Postscript removed themselves from our store without any notice (I had to ask customer service what was going on). Incredibly disrespectful to small business owners and I will not be recommending them due to their poor customer service and treatment of people who are seen as "other" and unimportant to them. They claim to be following the SHAFT guidelines on regulations for sex, hate, alcohol, firearms, or tobacco, but there are actually different guidelines for how to treat companies in different industries depending on whether they are federally legal or not. Also, there is no definition to what terms like "sex" are (is it pornography? a vaginal health device? erotica? something else?) so Postscript can use SHAFT to offer their services based on their own definition of what's considered "sex" and what's considered "health". Here's is the PDF with more information: https://www.wmcglobal.com/hubfs/CTIA%20Short%20Code%20Monitoring%20Handbook%20-%20v1.8.pdf Considering they pride themselves in following regulations to the T I'm disappointed that they're treating companies like this without any notice whatsoever.

Taylor M., was very nice and helpful. She understood exactly what was going on and tested it out herself to make sure everything worked correctly. So far, so good.

Sherrod was very helpful with resolving my issue! He provided additional information to help me complete my task and was very nice about it!

Customer service was so helpful to help setup my abandon cart. Friendly and very helpful. I like that Andrei responded quickly.

The customer service is significantly more supportive than SMSBump. So for the integration process has been nothing but seemless. I had the pleasure of working with Sylvia. She made sure that all my question were answered.

Michael Wardrop and all of the team is AMAZING!!!! They know all about my store, help me optimize, help me with tech stuff and always right away. It's hard to find such personal experiences with integrations like this but I really feel like I have a team of supportive folks standing by me and my text message strategies. My site is thriving and it's just the start - conversions and subscribers are up, my popup is awesome and easy to use and I have so many tools to help grow my lists.

Always great and stellar customer service experience with Postcript representatives ! Super helpful and spot on through and through! Special thanks to Michael!