All reviews

Rating Breakdown

  • 5
    95% (1,137 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,186)
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5 / 5 Share

Oct. 8, 2021

This app has been a game changer for our business. Easy to use platform and the customer service is top notch!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

So far so good! We are seeing revenue immediately to be honest even though we haven't implemented many automations or campaigns yet. I had a hiccup getting my automations working and their customer service was amazing. Michael (who is also now a fan of our brand!) was a pleasure to work with, somehow made it fun, and solved our problem. He was attentive, kind, and a great problem solver. I know that even if I have an issue with the program, help is around the corner all via an easy to use and quick chat service. Definitely recommend!

Store

kaftko

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Their chat support is A++. I was able to get help relatively quickly, and they answered all of my questions very thoroughly. Got help especailly from Kyler and she has been super helpful! All I can ask for is a mobile app so we can check notifcations and answer people quickly but other than that this app is great

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Postscript is such a seamless SMS marketing platform. It has really been a marketing channel that has changed the game for our business, we've been able to connect with customers on an intimate level. Their team is incredible, Travis has been such a great help and amazing to work with!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Highly recommend this app. SMS has been very powerful and profitable for the business. Customer service is great.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Strong and reliable platform, no deliverability issues, easy UI, excellent service, and integrates well with an advanced tech stack. Thanks Travis and Jared!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Taylor in support has been very helpful. The integration between klaviyo and postscript seems to be working flawlessly.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Super easy to use, great customer service, and most of all it REALLY boosted my sales. Thanks so much!

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

First let me say I never write app reviews. Second I didn't want to even try text-marketing (they cold called me). But it was a free trial and people opt-in so I was like, why not....? HOWEVER now I am a big Postscript fan! The service, professionalism, thoughtfulness and general fun of the on-boarding specialist (Paris) has made me excited about using the program. I recently had a bad on-boarding experience with another app, so it has highlighted to me how excellent the service provided here was. Paris was patient, very careful in making sure I understand how everything works. I wish I could work with her forever. And, they are diligent about compliance. I highly recommend giving Postscript a try if you are looking for text marketing!

Using app

2 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Sept. 21, 2021

Kyler is a rockstar. She got me set up and fixed my issues quickly and effectively. She truly knows what shes doing and made me comfortable with the platform. Thanks postscript for the low friction sign up. Im sold!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 18, 2021

This app has changed my life and stuff. It's a great app and a great way to keep in touch with customers. I wouldn't choose any other app to protect and babysit my customers while I'm away. The support team has been amazing. I wish I could be their friend...but I know they have a job to do. Whoever made this software is a genius.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

Customer Service is Excellent! I've just started using this app and I have no complaints. Great to have a way to contact all your customers at once.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Excellent app! We just started using it and it has been GREAT! Easy to use, works well, and the customer service is excellent.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

I just started using Postscript and it's already paid for itself. Excited to see the growth. Customer service is top notch (thank you Michael) and the site is super easy to use. 10/10 recommend.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Really great customer service. Taylor went above and beyond to try and resolve my issue and is keeping me updated with it's progress.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Postscript works great and Kyler did an amazing job troubleshooting my API issues! Highly recommend!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Great customer service, intuitive platform. Can be a bit on the pricey side but probably is the best all-around SMS platform if you want to do SMS marketing.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

The customer service is fantastic! He helped me get everything set up through chat and was very helpful. Thanks Michael for all your help!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

I recently had a customer service chat with Alyssa and she was awesome! She was super helpful and quick with resolutions. Her quick and through response was greatly appreciated.

Using app

8 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Sept. 3, 2021

It has generated some sales for me, but it is hard at times to find the discount codes. I was surprised when I had a few sales and they had used a discount code where I didn't know it was coming from.

Using app

4 months

Total reviews

3

Average rating

4.3