All reviews

Rating Breakdown

  • 5
    95% (1,116 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,167)
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5 / 5 Share

Oct. 29, 2021

I am starting to use the app and I love the features and the assitance!I needed some help and Porshai helped me through it!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

This app is such a great ROI and easy to use. Also, it helps you connect deeper with your audience. In addition, the help chat is so helpful.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Really great customer service. Bre went above and beyond to try and resolve my issue and is keeping me updated with it's progress.

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 26, 2021

Great staff and easy setup, they removed their branding when asked and helped steer me in the right direction on setup!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Postscript has been amazing for SMS campaigns. The prices are lower than my last SMS provider, it integrates very well with my email provider, and setting up campaigns is simple. Customer service has been amazing and they even email you a transcript of the chat to keep all of the tools/resources that they've provided! I worked directly with Cailee Rye today and Cailee deserves a raise for the outstanding customer service experience I was provided with.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

I'm gearing up for our product launch and wanted to make sure my SMS collection was setup properly. Ellie in Sales and Kyler in Support have been incredible in getting me set up and onboarded. They've been super great about turnaround as well with respect to my requests!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Truly really appreciated the very quick and thorough help from Cailee as we continue setting up our SMS integration inside of Shopify. She helped with reviewing our account, providing videos with the information we needed, and followed up with tips on how to optimize our implementation even more. Thank you Cailee!!

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 25, 2021

Just started using this app and it's been great so far. The account set up team has been super great about helping me get set up, offer suggestions, and answer any questions that I have.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Recently installed this app and the Customer Service I received from Michael was amazing! He quickly and efficiently helped me with aspects of the app set up I was confused on :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Always available to help when I message them, very little wait - great team, very happy with them! High recommend them to colleagues.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 21, 2021

I am loving this app so far! I've had it for just a few weeks and it's already paying for itself! Plus, the customer service is top notch. They were quick to respond and help me with questions I had.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

Love Postscript app. we have brought in over $100k in 9 months while using the application. Postscript team also hosts workshops to assist with maximizing app for profitability. However it is a little pricey when you need to add pictures or emojis

Store

The VVS

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

PostScipt has been a game-changer for our re-marketing efforts. We recently crossed the spending threshold to have dedicated PostScript account support, and Travis Y. has been an incredible asset. Now we are seeing even faster list & revenue growth than ever before.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Taylor was great - super helpful. Love my onboarding rep too - Tina. Great support! Looking forward to using this app more in the future.

Using app

28 days

Total reviews

13

Average rating

4.7

5 / 5 Share

June 21, 2022

Porshai was so helpful in explaining my questions about segments. Not only did she verify my work, but she thoroughly explained how this feature will work in the future.

Using app

9 months

Total reviews

7

Average rating

4.0

5 / 5 Share

Oct. 12, 2021

Intuitive and easy-to-use platform. Customer Service has been A+, I have had nothing but good experiences with them as I learn the platform. Professional, authentic and knowledgeable.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Switched from another program and the customer service is amazing! I've had to contact customer service twice with questions and BOTH times, service was excellent! Highly recommend!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

This app has been a game changer for our business. Easy to use platform and the customer service is top notch!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

So far so good! We are seeing revenue immediately to be honest even though we haven't implemented many automations or campaigns yet. I had a hiccup getting my automations working and their customer service was amazing. Michael (who is also now a fan of our brand!) was a pleasure to work with, somehow made it fun, and solved our problem. He was attentive, kind, and a great problem solver. I know that even if I have an issue with the program, help is around the corner all via an easy to use and quick chat service. Definitely recommend!

Store

kaftko

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Their chat support is A++. I was able to get help relatively quickly, and they answered all of my questions very thoroughly. Got help especailly from Kyler and she has been super helpful! All I can ask for is a mobile app so we can check notifcations and answer people quickly but other than that this app is great

Using app

1 day

Total reviews

3

Average rating

5.0