All reviews

Rating Breakdown

  • 5
    95% (1,137 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,186)
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5 / 5 Share

Nov. 8, 2021

New to Postscript but customer service was impeccable ! Fast and informative ! Micheal was very helpful!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

So far this app has been a lifesaver. Super friendly user experience and easy to pick up. Customer service is also top-notch. We've seen conversions in just a few days. Any issue I've run into Michael has been able to resolve in just minutes. Couldn't recommend it enough!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

After a lot of back and forth on the best platform for us, we decided to go with Postscript and have been thrilled. For a moment, we explored other options, thinking maybe we were missing out, but after all was said and done, we came right back here. Postscript offers all the bells and whistles with SMS and maybe even more importantly, their support team is incredible. We have had nothing but good experiences from the sales team, to our dedicated CSM, to the amazing people running the support chat box. Really bit fan and highly recommend!

Using app

5 months

Total reviews

7

Average rating

5.0

4 / 5 Share

Nov. 8, 2021

I just downloaded this app, seems like there's a lot that you can do with is, the customer service was great so I'm looking forward to seeing how it will help the store drive subscribers.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 8, 2021

This app has boosted our sales and allowed us to connect to our customers in a completely new way! 5 Stars!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

Michael was so helpful!! He helped me solve how to better segment my audience in a really creative way. I cannot thank him enough for his skills and excellent customer service!! Using Postscripts has been a fantastic way to connect with our customers and we have been very happy.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

Postscript has been great for our biz. They're very professional and I love the events they have w/ ideas to expand what we're doing. I recommend them to everyone.

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 5, 2021

I'm still getting to grips with postscript. It is a very professional APP, with probably more functionality than a small-medium sized business needs. I use Omnisend for all my email blasts now and Postscript for texts. its not expensive considering the returns you get and much cheaper than say FB ads. The only drawback is that you have to watch carefully the number of credits you use, because if you have a text with lots of emoticons (which often end up as counting as 3-4 SMS credits) or texts which are resent after xx days if unread, you can burn through your free monthly SMS credit allowance quickly. Am extremely happy with their customer service too.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Great App and great people. Bre was amazing. she sorted out all the problems that i was facing in enabling my abandoned checkout sms and the subscribers popup. Thank you Bre. Excellent support.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Honestly this app is so easy to use! Not only that, but the customer service is really what keeps me. Love it!

Using app

10 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 5, 2021

Postscript's onboarding and support team have been incredibly helpful and a joy to collaborate with!

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 4, 2021

Michael rocks! He patiently explained how the app works. This review wants us to type 100 words and honestly this is all: 5 stars.

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

So far so good. Still early, but support has been great and seems to have garnered good results early on.

Using app

28 days

Total reviews

7

Average rating

4.7

5 / 5 Share

Nov. 4, 2021

The best SMS app ever! Support is really patient and helped me to solve my concerns. I feel the care of their support team and they follow up just to make sure my concerns are solved. I really recommend this app.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

the best app ever and amazing customer service. I highly recommend it to any Shopify store. Keep up the great job!

Using app

9 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Nov. 3, 2021

Amazing response from support - so friendly and always there to help. App easy to use and has all of the features I'm looking for when it comes to SMS!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

After a lot of research and back and forth, our team is really happy we chose Postscript. They make getting started very easy with templates and walk-throughs. Their customer service chat feature is really helpful. We immediately started making sales from our text campaigns (while on the free trial!) and are looking forward to even more growth in the future. Highly recommended!

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

If you're looking to boost sales with SMS this is the best app out there. Customer service is also 5 STARS! I was connected with Michael and he was able to answer all my questions and even help me get the back end set up. LIFE SAVER!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

This app is very user friendly and a great way to generate sales. Sherrod was very helpful when I needed assistance!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

This was easily the most rewarding decision I could have ever made. Massive revenue boost within a week! And I generated 18 grand just from 400 numbers this month. Huge shoutout to Jeffrey, Ally, and Ellie on the PS team. Their support has been a huge deal for me and my team. On top of that, they actually built out flows for us! Incredible..... Thanks a million! - Ben R

Using app

2 months

Total reviews

4

Average rating

5.0