All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

Nov. 10, 2021

Postscript, how do I love thee, let me count the ways. Well, having an awesome SMS product is just table stakes, so I'll just leave that aside. They deliver on a fantastic product. Where they excel is with their team. Super talented, caring, and hard working. Travis has been not only an amazing, integral part of our getting up and going on the platform, he's just straight up a joy to have around. Thanks Travis, for all you do for us!

Store

Supply

Using app

Over 2 years

Total reviews

9

Average rating

4.4

5 / 5 Share

Nov. 10, 2021

This message is for the Shopify Community, I haven't been able to have a proper test so far. I'm just in the process of setting this App up, but I couldn't wait to share how impressed I am with the level of customer service they provide to make sure we get this done. I'll update this review after about the SMS Marketing capabilities.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

I needed help with a campaign and customer service rep Kyler was awesome, very quick to respond and handled the situation promptly. I'm impressed with her expertise in handling the matter. Thanks so much!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

The customer service rep, Bre, was so helpful. I appreciate how seamless she was in responding to my request. She answered my questions and created the perfect solution.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Not only is this platform amazing but the team to support us is stellar! They're always providing us with amazing strategies for what we can do to scale our SMS list & revenue as well as answering any questions we have. We've worked previously with Wassim and Travis. Now, we are working with Jeff & Liza. Everyone has been helpful and supportive!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

So far, so good. I'm starting my SMS campaign this past three months. I've experienced a revenue increase with a few dollars of investment. I love the Postscript support team and I continue learning about this platform.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Loving Postscript so far! We switched from Yotpo/SMSBundle to Postscript a few months ago and the support from our rep David O. has been phenomenal. Definitely the best experience I've had with any app/software company I use. Keep up the great work Postscript.

Using app

4 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Seems to be working nicely. Tech support (Porshai) was really helpful and made a few suggestions to try out and answered all my questions thoroughly.

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 10, 2021

Love this company (and app)! We have seen HUGE success with our SMS program. We owe a big thanks to the help we've received from Postscript, too. They are quick to reply and always super helpful.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

I'm new to Postscript but can say their customer service and support has been really helpful! Their integration with Shopify makes it easier to quickly see various segments and user types versus downloading reports and manually sorting it out...

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Porshai was very helpful . A great App , easy to use and very efficient app with great team behind it . They quickly reply to all my questions every time. they are are the best when it comes to automation and customer service. the webinars or training that they do helped me a lot to understand the app and marketing in general. Keep up the Great Work !

Store

Bahawat

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Porshai was very helpful and answered my questions. I needed help locating where I can view all subscribers and she was pleasant in assisting

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Postscript has increased our sales by 100% in the last 3 months. The customer service is great and the interface is very easy to navigate. Highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Honestly, the app isn't as easy to use BUT Michael in customer service is UHMAZING. The friendly and jovial chitchat totally inspired me to give this another go. He supplied me with tutorial videos, extended my trial without being asked, and helped me solve my issue. 10/10 would recommend BECAUSE of Michael. Go get that lunch!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Loving the app, great support! Love the platform, very easy to use. Love that this app specializes in sms. Would highly recommend!

Using app

28 days

Total reviews

6

Average rating

3.7

5 / 5 Share

Nov. 9, 2021

I just started using this app and it's been a game changer! Customer service is excellent as well! :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

I use the app on a daily basis to help drive revenue through SMS campaigns and automated messaging. It has helped our business reach out goals much faster than we expected!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Porschia was very helpful in making sure I properly set up and integrated my SMS subscribers and automations. Super easy to set up and integrate. Plus, they price match! Great app and customer service.

Using app

44 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

New to Postscript but customer service was impeccable ! Fast and informative ! Micheal was very helpful!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

I am new to e commerce and have received the best support from the post script team. The platform is easy to use with lots of content to help you learn more and grow your business!

Using app

About 1 year

Total reviews

1

Average rating

5.0