All reviews

Rating Breakdown

  • 5
    95% (1,086 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,138)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 11, 2021

I needed help fixing a gif and Andre literally did the most for me! I honestly have never had such great and fast service. I really appreciate this aspect alongside an app that has brought in a lot more orders too!

Store

DALMATA

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2021

So far so good. The best part so far is the excellent and very friendly customer support. Keep it up!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2021

Just downloaded this app and I can already say I am very satisfied with this platform! Super easy to set up and a lot of the automations are already done for you. I'm excited to see what sms marketing has to offer to my online store

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2021

I Have used so many other apps. This app is easy to use and has amazing customer service! So far so good! zero complaints all love :)

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2021

I've done email and SMS marketing for over 5 brands. I switch them all to Postscript because they're just so much better than any other app — they win in cost, service, quality, and innovation. Don't waste your time with any other apps, just start here. You won't regret it.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 3, 2021

Super fast response and saved me a ton of time! Definitely love this app and being able to communicate with our customers in a tech savvy manner!

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 30, 2021

Insanely expensive for people with big lists (2k or more). Like nearly $100 to send 1 text. Awesome platform and super user friendly but it is so stupid expensive.

Store

Agent84

Using app

7 months

Total reviews

7

Average rating

4.4

5 / 5 Share

April 30, 2021

Great app and great customer service. Prompt replies to questions and very helpful. Highly recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2021

Segments and campaigns are customizable to just what we need. The support team is always helpful and responds to questions quickly.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2021

Had some double numbers come in and Sylvia got everything sorted right away. She provided 3 solutions that would be effective, and let us know different ways she could help on the back end. Great customer service!

Store

EBY

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 28, 2021

I've been using this app for a few days and not only was it easy to set up and use the chat/customer service team is fast and helpful. So far I'm really liking this app!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2021

Been using Postscripts for a couple of months now. The platform is very easy to use and integrates with ReCharge, which is a huge bonus. We've seen great results with the automations and campaigns we've set up. Customer service is very friendly and helpful!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2021

We're very new to SMS, but the support at Postscript is phenomenal. They make everything turnkey, which is so important for small businesses that have a million things to do in a day. Easy to install and implement, and friendly and helpful customer service. What more could you ask for?

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2021

I use Postscript for text campaigns & automations. It has helped my sales immensely. Customers purchase more when they receive the texts & automations I use. The best thing about Postscript is their customer service. You can chat with them right away whenever you have a question and they are super friendly & very knowledgeable. I highly recommend you add this app to your Shopify store!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2021

Sylvia was awesome really answered all my questions and was very patient with me. Good job Postscript on having great customer service reps!!!!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2021

I love Postscript so much - their customer service is truly out of this world. Tyler absolutely crushed it for me today.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2021

Michael was incredibly helpful and responsive as we went through initial set up. Stoked to feel supported by a team who really cares about our success!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

April 15, 2021

Thanks so much for helping us get set up! We're excited to start using the tool to grow our SMS list.

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

April 14, 2021

Postscript has a fairly robust segmentation tool that allows you to use Shopify properties to create different target segments. I needed to exclude a subset of my segment and worked with a great Customer Experience Advocate to apply some manual workarounds and get things done (thank you Michael!). I can't speak highly enough of my customer service experience, which I consider equally important as Postscript's native features and functionality.

Store

DECKED

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

April 7, 2021

It took some quiet time for me to really understand how the app works and make it work for my my business but so glad I did it. The support team is very helpful and quick.

Using app

6 months

Total reviews

3

Average rating

5.0