All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

Nov. 8, 2021

So far this app has been a lifesaver. Super friendly user experience and easy to pick up. Customer service is also top-notch. We've seen conversions in just a few days. Any issue I've run into Michael has been able to resolve in just minutes. Couldn't recommend it enough!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

I'm very new to this platform, and I had questions about creating a unique acquisition keyword during the free trial period (the only thing not allowed during the free trial). Kyler was able to help me in a jiffy. Loving it here so far.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

After a lot of back and forth on the best platform for us, we decided to go with Postscript and have been thrilled. For a moment, we explored other options, thinking maybe we were missing out, but after all was said and done, we came right back here. Postscript offers all the bells and whistles with SMS and maybe even more importantly, their support team is incredible. We have had nothing but good experiences from the sales team, to our dedicated CSM, to the amazing people running the support chat box. Really bit fan and highly recommend!

Using app

5 months

Total reviews

7

Average rating

5.0

4 / 5 Share

Nov. 8, 2021

I just downloaded this app, seems like there's a lot that you can do with is, the customer service was great so I'm looking forward to seeing how it will help the store drive subscribers.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 8, 2021

This app has boosted our sales and allowed us to connect to our customers in a completely new way! 5 Stars!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

customers were complaining that they coupon codes weren't working i was petrified but Taylor help me out to get things back on track. Thanks again

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

Michael was so helpful!! He helped me solve how to better segment my audience in a really creative way. I cannot thank him enough for his skills and excellent customer service!! Using Postscripts has been a fantastic way to connect with our customers and we have been very happy.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

Postscript has been great for our biz. They're very professional and I love the events they have w/ ideas to expand what we're doing. I recommend them to everyone.

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 8, 2021

We use Postscript for all of our SMS marketing needs and it's great. It's user-friendly, intuitive, and reasonably priced. Some features need some work such as segment exclusion when sending campaigns but I believe they will get there soon. Thank you. P.S. The customer service is second to none. Shout out to Porshai.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

I'm still getting to grips with postscript. It is a very professional APP, with probably more functionality than a small-medium sized business needs. I use Omnisend for all my email blasts now and Postscript for texts. its not expensive considering the returns you get and much cheaper than say FB ads. The only drawback is that you have to watch carefully the number of credits you use, because if you have a text with lots of emoticons (which often end up as counting as 3-4 SMS credits) or texts which are resent after xx days if unread, you can burn through your free monthly SMS credit allowance quickly. Am extremely happy with their customer service too.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Postscript is easy to set up, their templates are straight fire, and their customer support team is so friendly and helpful. Their new Flow Builder makes scheduling campaigns so much easier! If you aren't already doing SMS marketing, get on it. I was honestly so surprised at how much money I was leaving on the table.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Great App and great people. Bre was amazing. she sorted out all the problems that i was facing in enabling my abandoned checkout sms and the subscribers popup. Thank you Bre. Excellent support.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Honestly this app is so easy to use! Not only that, but the customer service is really what keeps me. Love it!

Using app

About 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 5, 2021

Postscript's onboarding and support team have been incredibly helpful and a joy to collaborate with!

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 5, 2021

i needed some help and bre fixed the bug and was able to get it up and running! great customer service

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 4, 2021

This app works great for setting up automations. and when i ran into an issue or any sort of confusion on anything the customer service was great

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

Michael rocks! He patiently explained how the app works. This review wants us to type 100 words and honestly this is all: 5 stars.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

Love this app! It does what I need it to do and support is also great! I recently worked with Michael from support and he was super helpful! He helped me set up segments which was needed for my campaigns. Will continue using this app again!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

Very new to Postscript. My first interaction with support was excellent. Thank you Michael for all of your patience and knowledge.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

So far so good. Still early, but support has been great and seems to have garnered good results early on.

Using app

28 days

Total reviews

7

Average rating

4.7