Postscript SMS Marketing
All reviews
Great app and great customer service. Prompt replies to questions and very helpful. Highly recommend!
Segments and campaigns are customizable to just what we need. The support team is always helpful and responds to questions quickly.
Had some double numbers come in and Sylvia got everything sorted right away. She provided 3 solutions that would be effective, and let us know different ways she could help on the back end. Great customer service!
I've been using this app for a few days and not only was it easy to set up and use the chat/customer service team is fast and helpful. So far I'm really liking this app!
Customer service and reliability are the 2 biggest factors when choosing an app. Porshai was great on the customer service side of things and the product speaks for itself.
Been using Postscripts for a couple of months now. The platform is very easy to use and integrates with ReCharge, which is a huge bonus. We've seen great results with the automations and campaigns we've set up. Customer service is very friendly and helpful!
We're very new to SMS, but the support at Postscript is phenomenal. They make everything turnkey, which is so important for small businesses that have a million things to do in a day. Easy to install and implement, and friendly and helpful customer service. What more could you ask for?
I use Postscript for text campaigns & automations. It has helped my sales immensely. Customers purchase more when they receive the texts & automations I use. The best thing about Postscript is their customer service. You can chat with them right away whenever you have a question and they are super friendly & very knowledgeable. I highly recommend you add this app to your Shopify store!
Sylvia was awesome really answered all my questions and was very patient with me. Good job Postscript on having great customer service reps!!!!
I love Postscript so much - their customer service is truly out of this world. Tyler absolutely crushed it for me today.
Michael was incredibly helpful and responsive as we went through initial set up. Stoked to feel supported by a team who really cares about our success!
Thanks so much for helping us get set up! We're excited to start using the tool to grow our SMS list.
Postscript has a fairly robust segmentation tool that allows you to use Shopify properties to create different target segments. I needed to exclude a subset of my segment and worked with a great Customer Experience Advocate to apply some manual workarounds and get things done (thank you Michael!). I can't speak highly enough of my customer service experience, which I consider equally important as Postscript's native features and functionality.
It took some quiet time for me to really understand how the app works and make it work for my my business but so glad I did it. The support team is very helpful and quick.
Best SMS app out there! So many services the service stops after the sales call but with Postscript the customer support team is unbelievable and continues to win you over time and time again. Stop searching - just sign up.
New to the app, but the customer service so far has been great. Honest, informative, and very friendly.
Wonderful customer service. Super easy to reach out to, many available articles to help and if you can't find the answer, prompt response on the chat with a super friendly person available to assist!
PostScript has been an immediate asset to our ecommerce store. Customer service is also quick and super helpful!
This app has been really successful for us in our free trial period and we will be "subscribing"! I am so impressed with their customer service chat option. Sylvia was a great help to me in figuring everything out!
Micheal was my rep and he was amazing to say the least. He went above and beyond to help me set up. I am new to this SMS app but with his help I am all set to go and the response time was great.
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