All reviews

Rating Breakdown

  • 5
    96% (1,137 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,186)
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5 / 5 Share

May 12, 2021

The customer service is the best part of this app! Porschai helped me through all of the questions that I had!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2021

I needed help fixing a gif and Andre literally did the most for me! I honestly have never had such great and fast service. I really appreciate this aspect alongside an app that has brought in a lot more orders too!

Store

DALMATA

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2021

So far so good. The best part so far is the excellent and very friendly customer support. Keep it up!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2021

Just downloaded this app and I can already say I am very satisfied with this platform! Super easy to set up and a lot of the automations are already done for you. I'm excited to see what sms marketing has to offer to my online store

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2021

I Have used so many other apps. This app is easy to use and has amazing customer service! So far so good! zero complaints all love :)

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2021

I've done email and SMS marketing for over 5 brands. I switch them all to Postscript because they're just so much better than any other app — they win in cost, service, quality, and innovation. Don't waste your time with any other apps, just start here. You won't regret it.

Using app

3 months

Total reviews

7

Average rating

5.0

4 / 5 Share

April 30, 2021

Insanely expensive for people with big lists (2k or more). Like nearly $100 to send 1 text. Awesome platform and super user friendly but it is so stupid expensive.

Store

Agent84

Using app

7 months

Total reviews

7

Average rating

4.4

5 / 5 Share

April 30, 2021

Great app and great customer service. Prompt replies to questions and very helpful. Highly recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2021

Segments and campaigns are customizable to just what we need. The support team is always helpful and responds to questions quickly.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2021

Had some double numbers come in and Sylvia got everything sorted right away. She provided 3 solutions that would be effective, and let us know different ways she could help on the back end. Great customer service!

Store

EBY

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 28, 2021

I've been using this app for a few days and not only was it easy to set up and use the chat/customer service team is fast and helpful. So far I'm really liking this app!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2021

Been using Postscripts for a couple of months now. The platform is very easy to use and integrates with ReCharge, which is a huge bonus. We've seen great results with the automations and campaigns we've set up. Customer service is very friendly and helpful!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2021

We're very new to SMS, but the support at Postscript is phenomenal. They make everything turnkey, which is so important for small businesses that have a million things to do in a day. Easy to install and implement, and friendly and helpful customer service. What more could you ask for?

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2021

I use Postscript for text campaigns & automations. It has helped my sales immensely. Customers purchase more when they receive the texts & automations I use. The best thing about Postscript is their customer service. You can chat with them right away whenever you have a question and they are super friendly & very knowledgeable. I highly recommend you add this app to your Shopify store!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2021

We are new to the app and so far it has been easy to use and customer service has been FANTASTIC! Their team works so hard to meet our needs, and values our business priorities as much as we do. (This is a huge deal to us and we are so appreciative!!)

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2021

Sylvia was awesome really answered all my questions and was very patient with me. Good job Postscript on having great customer service reps!!!!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2021

I love Postscript so much - their customer service is truly out of this world. Tyler absolutely crushed it for me today.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2021

Michael was incredibly helpful and responsive as we went through initial set up. Stoked to feel supported by a team who really cares about our success!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

April 15, 2021

Thanks so much for helping us get set up! We're excited to start using the tool to grow our SMS list.

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

April 14, 2021

Postscript has a fairly robust segmentation tool that allows you to use Shopify properties to create different target segments. I needed to exclude a subset of my segment and worked with a great Customer Experience Advocate to apply some manual workarounds and get things done (thank you Michael!). I can't speak highly enough of my customer service experience, which I consider equally important as Postscript's native features and functionality.

Store

DECKED

Using app

5 months

Total reviews

4

Average rating

4.8