All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

Oct. 29, 2021

Awesome customer service! Super easy to use and one of the most organic ways to increase my sales. Thank you :)

Using app

Over 1 year

Total reviews

4

Average rating

3.5

5 / 5 Share

Oct. 29, 2021

Awesome customer service! I am very satisfied with this app. I hope to talk with you guys again soon. Thank you so much.

Using app

2 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Excellent program, love this program the best around, they have the best popups and messages. Thank you so much!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

We've trusted Postscript for over a year & love it more each day! Their dashboard is very easy to use even for managing multiple Shopify stores. Not to mention how nice & helpful everyone you interact with is Special shout out to Travis Y (our CSM) for always walking us through advanced questions while making us laugh, Bryan D for the coolest campaign ideas (& texting me when my favorite sub is on sale), Ally R for making sure we're running smooth, Jeffrey T & Alex Beller for helping us out since Day 1 Highly recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

I just got set up on Postscript and I'm absolutely amazed. Their customer support help me within seconds to solve a question I had. Looking forward to all the results this Q4 and I'm glad I chose Postscript for my SMS needs

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

I am starting to use the app and I love the features and the assitance!I needed some help and Porshai helped me through it!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Postscript is awesome! It's pretty intuitive to use the app & I love the support team. Both my CS manager David, and the broader support staff (most recently Kyler) have been available & eager to help as we navigated the switch to PS from another app. 10/10 would recommend

Store

COMRAD

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

This app is such a great ROI and easy to use. Also, it helps you connect deeper with your audience. In addition, the help chat is so helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Really great customer service. Bre went above and beyond to try and resolve my issue and is keeping me updated with it's progress.

Using app

10 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 28, 2021

Great app integration for our Shopify store and awesome customer service team that are very fast, responsive, and very helpful.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Great app integration for our Shopify store and awesome customer service team. I am just waiting on Postscript to get a mobile app to go with their mobile SMS services. (hint hint) :-)

Using app

--

Total reviews

9

Average rating

4.9

5 / 5 Share

Oct. 26, 2021

Great staff and easy setup, they removed their branding when asked and helped steer me in the right direction on setup!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

I have been using Postscript for my boutique the last 10 months and have seen a 20% increase in sales, just by adding text message marketing. The app is super user friendly and the customer service has been both quick and efficient.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Postscript has been amazing for SMS campaigns. The prices are lower than my last SMS provider, it integrates very well with my email provider, and setting up campaigns is simple. Customer service has been amazing and they even email you a transcript of the chat to keep all of the tools/resources that they've provided! I worked directly with Cailee Rye today and Cailee deserves a raise for the outstanding customer service experience I was provided with.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

I'm gearing up for our product launch and wanted to make sure my SMS collection was setup properly. Ellie in Sales and Kyler in Support have been incredible in getting me set up and onboarded. They've been super great about turnaround as well with respect to my requests!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Truly really appreciated the very quick and thorough help from Cailee as we continue setting up our SMS integration inside of Shopify. She helped with reviewing our account, providing videos with the information we needed, and followed up with tips on how to optimize our implementation even more. Thank you Cailee!!

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 25, 2021

Just started using this app and it's been great so far. The account set up team has been super great about helping me get set up, offer suggestions, and answer any questions that I have.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Recently installed this app and the Customer Service I received from Michael was amazing! He quickly and efficiently helped me with aspects of the app set up I was confused on :)

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Always available to help when I message them, very little wait - great team, very happy with them! High recommend them to colleagues.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 21, 2021

I am loving this app so far! I've had it for just a few weeks and it's already paying for itself! Plus, the customer service is top notch. They were quick to respond and help me with questions I had.

Using app

17 days

Total reviews

1

Average rating

5.0