All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

Oct. 20, 2021

I'mma just hit on the customer service aspect of this app... IT. IS. AMAZING! Michael helped me today and took all of .02 seconds to respond, was beyond helpful and KIND! When you are your own I.T. department help is what you are constantly seeking and the peeps over at Postscript come through EVERY time! 10 out 10 recommend for the customer service experience alone!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

Love Postscript app. we have brought in over $100k in 9 months while using the application. Postscript team also hosts workshops to assist with maximizing app for profitability. However it is a little pricey when you need to add pictures or emojis

Store

The VVS

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

PostScipt has been a game-changer for our re-marketing efforts. We recently crossed the spending threshold to have dedicated PostScript account support, and Travis Y. has been an incredible asset. Now we are seeing even faster list & revenue growth than ever before.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Taylor was great - super helpful. Love my onboarding rep too - Tina. Great support! Looking forward to using this app more in the future.

Using app

Over 1 year

Total reviews

12

Average rating

4.7

5 / 5 Share

June 21, 2022

Porshai was so helpful in explaining my questions about segments. Not only did she verify my work, but she thoroughly explained how this feature will work in the future.

Using app

9 months

Total reviews

7

Average rating

4.0

5 / 5 Share

Oct. 12, 2021

The app was super easy to install and get started. Setting up keywords for customers to send back to choose their own adventure make it feel real and not a robot. Abandon cart triggers are a HUGE win. And if keywords aren't enough you can get personal, responding directly to them through the postscript app!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Intuitive and easy-to-use platform. Customer Service has been A+, I have had nothing but good experiences with them as I learn the platform. Professional, authentic and knowledgeable.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Switched from another program and the customer service is amazing! I've had to contact customer service twice with questions and BOTH times, service was excellent! Highly recommend!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

So far the app has done exactly what we were looking for!! We had a slight hiccup, text customer service, was responded to quickly, went above and beyond my expectations!! GREAT CUSTOMER SERVICE!!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

This app has been a game changer for our business. Easy to use platform and the customer service is top notch!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

So far so good! We are seeing revenue immediately to be honest even though we haven't implemented many automations or campaigns yet. I had a hiccup getting my automations working and their customer service was amazing. Michael (who is also now a fan of our brand!) was a pleasure to work with, somehow made it fun, and solved our problem. He was attentive, kind, and a great problem solver. I know that even if I have an issue with the program, help is around the corner all via an easy to use and quick chat service. Definitely recommend!

Store

kaftko

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 6, 2021

I am a returning customer. When i initially signed up i wasn't the person running marketing for my company. now that i am i needed a system that was easy to use and understand. I spoke with mike in sales he encouraged me and made me feel like i could do this on my own and he was right. Then when i needed help i spoke with taylor via chat and he was amazing. Im glad i decided to sign back up

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 6, 2021

I am a new user and Taylor assisted me via chat. She was professional, proficient, personal and prompt!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Their chat support is A++. I was able to get help relatively quickly, and they answered all of my questions very thoroughly. Got help especailly from Kyler and she has been super helpful! All I can ask for is a mobile app so we can check notifcations and answer people quickly but other than that this app is great

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

CS team on point, they were extremely helpful and helped solve a big problem that needed a fast fix. (Taylor rocks)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Postscript is such a seamless SMS marketing platform. It has really been a marketing channel that has changed the game for our business, we've been able to connect with customers on an intimate level. Their team is incredible, Travis has been such a great help and amazing to work with!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Highly recommend this app. SMS has been very powerful and profitable for the business. Customer service is great.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Strong and reliable platform, no deliverability issues, easy UI, excellent service, and integrates well with an advanced tech stack. Thanks Travis and Jared!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

This app has SO many resources! You literally can NOT lose with Postscript. They have been prepping us on BFCM well in advance and I am happy about it! Also their customer service is top notch! Hey Bre! *Waves* All of their team goes above an beyond, one even made a Loom video for me to follow allow with for understanding with a previous issue! They ROCK.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Taylor in support has been very helpful. The integration between klaviyo and postscript seems to be working flawlessly.

Using app

13 days

Total reviews

2

Average rating

5.0