Postscript SMS Marketing

Feb. 8, 2021

This app could be revolutionary for my business! I cannot wait to build subscribers and get going. I have to mention Shannon - we had some teething problems as based in the UK and she was amazing!!!! Handled everything professionally and as quickly as she could. Said she would contact me with a fix and this was done as promised the very next day. Very impressed so far! Thank you

Feb. 6, 2021

Shannon has EXCEPTIONAL customer service!!! Love her! She answered every questions and made me feel like I am apart of the Postscript family!

Feb. 5, 2021

Shannon is so helpful. She really went above + beyond to help me troubleshoot an issue today. She also set up email notifications, which I did not even know were possible. A great app that's really pushing our conversions over the top with little effort and cost. I highly recommend Postscript.

Feb. 4, 2021

The support team was a big help! I am new to Postscript and she helped me navigate my first email conversion campaign. Excited to see the results!

Feb. 4, 2021

I just added this app and so far it is great! Customer service is amazing! I messaged Sylvia for help with keywords while on trial mode and she was fast & incredible! Shannon also helped me and she was so awesome! Hoping to make this app permanent for my hair company

Feb. 4, 2021

This is the best app you will find for SMS massive for your shop. The team support is amazing and very quick response. 100% recommended.

Feb. 4, 2021

Very easy set up and very helpful CS team! Answered me very effectively and quickly. I do recommend this app.

Feb. 3, 2021

So far, this app has been awesome and the support has been amazing. I've tried a few different apps but they all fell short of our expectations.

Feb. 3, 2021

I tried this app out for the free 30 days & it was obvious it would pay for itself. My results were great. Super pumped to add this type of marketing to my business plan. I have loved how easy it is to use. Also, Bryan in customer service is awesome. He's always so quick to respond and always helps me out when I have questions.

Feb. 2, 2021

Great app and Team. Support is so quick to respond and very helpful. Have very much enjoyed working with Steadman and the whole team. Their Shopify and Klaviyo integrations have made creating segments/campaigns on the fly easier than ever.

Feb. 2, 2021

Awesome customer service! Boosted sales in just 24 hours!! I would recommend this app to anyone!! :)

Feb. 1, 2021

Just switched over from a previous app and was so nervous to do so because of the time it took me to set up the scripts and integrations with the previous app. But.... BEST DECISION and wish I would have switched sooner! Sylvia with customer service hopped in the chat and helped right away with getting set up - SUPPORT TEAM IS AH-MAZING! After just 15 min into it, I realized how SIMPLE this app is to use and cant wait to continue to grow my text list!

Feb. 1, 2021

I just signed up and within seconds was able to chat instantly with the customer service team. She communicated very quick and with answers I needed. Very helpful!

Feb. 1, 2021

So far this app is great and our SMS sales are doing great! I really like how easy it is to use and would recommend.

Feb. 1, 2021

I am going on 2 months with Postscript now, and I do not have one bad thing to say. It has totally changed the game for me as a small boutique. I just got my January email and I hit $4000 in sales generated JUST from my SMS! And I am still just starting to grow my text list! The numbers really speak for themselves and are enough to make me want to stay with Postscript... But the icing on the cake is definitely their customer service. They always respond super quickly, they are helpful, nice, and quite funny! I have not had a bad interaction with them and they are always willing to go above and beyond to help me execute all the crazy ideas I come up with for my customers! It's an 11/10 for me. I really wish I would have found them sooner!

Feb. 1, 2021

My chat experience today was great. Shannon helped me with all of my questions quickly. I’m excited to learn all of the features of the app.

Jan. 29, 2021

Super fast and great customer service! Helped answer all my questions and also provided some tips. Thanks a bunch.

July 6, 2022

Don’t get involved with them. Postscript was amazing. We tried multiple SMS platforms- we finally felt at "home" Peter helped us get setup and he was great. Then we worked one on one with Joe, his patience and knowledge to get the most out of the app was amazing. Then we kept getting passed from person to person and now- now they won’t strategize with us monthly at all. Seems like they have a ton of turn over. Ran and operated very poorly. Not iPhone friendly.

Jan. 28, 2021

Sylvia is super helpful. The app needs more segmenting options but overall easy to use. Would recommend for anyone who needs SMS marketing!

Jan. 28, 2021

Big fan of Postscript so far. The platform itself is great. There are a few small things that I wish I could do that are not currently possible (like dynamic product names in abandoned cart texts), but I am sure the team is rapidly improving the technology. Where Postscript really shines is the human element of running a shopify app (ok they would probably call it a marketing platform). The sales rep who I initially talked to went above and beyond to answer all of my questions. The implementation support was also very helpful. We had a big sale approaching and I wanted to make sure I fully understood how the platform worked in our specific situation. Rae helped me set everything up how I wanted it. And Sylvia the chat support rep was very helpful when I had a specific question about the platform!