Postscript SMS Marketing
All reviews
I tried this app out for the free 30 days & it was obvious it would pay for itself. My results were great. Super pumped to add this type of marketing to my business plan. I have loved how easy it is to use. Also, Bryan in customer service is awesome. He's always so quick to respond and always helps me out when I have questions.
Great app and Team. Support is so quick to respond and very helpful. Have very much enjoyed working with Steadman and the whole team. Their Shopify and Klaviyo integrations have made creating segments/campaigns on the fly easier than ever.
Love this app! Very user-friendly. I love that I can set up not just campaigns but also segments in little to no time. Very friendly and helpful customer service as well. UPDATE 1/9/23 Still loving this app. Meg was super helpful and gave me a quick response to my question. UPDATE 5/25/23 Still getting great service. Taylor was super quick and helpful!
Awesome customer service! Boosted sales in just 24 hours!! I would recommend this app to anyone!! :)
Just switched over from a previous app and was so nervous to do so because of the time it took me to set up the scripts and integrations with the previous app. But.... BEST DECISION and wish I would have switched sooner! Sylvia with customer service hopped in the chat and helped right away with getting set up - SUPPORT TEAM IS AH-MAZING! After just 15 min into it, I realized how SIMPLE this app is to use and cant wait to continue to grow my text list!
I just signed up and within seconds was able to chat instantly with the customer service team. She communicated very quick and with answers I needed. Very helpful!
So far this app is great and our SMS sales are doing great! I really like how easy it is to use and would recommend.
I am going on 2 months with Postscript now, and I do not have one bad thing to say. It has totally changed the game for me as a small boutique. I just got my January email and I hit $4000 in sales generated JUST from my SMS! And I am still just starting to grow my text list! The numbers really speak for themselves and are enough to make me want to stay with Postscript... But the icing on the cake is definitely their customer service. They always respond super quickly, they are helpful, nice, and quite funny! I have not had a bad interaction with them and they are always willing to go above and beyond to help me execute all the crazy ideas I come up with for my customers! It's an 11/10 for me. I really wish I would have found them sooner!
My chat experience today was great. Shannon helped me with all of my questions quickly. I’m excited to learn all of the features of the app.
Super fast and great customer service! Helped answer all my questions and also provided some tips. Thanks a bunch.
had a little snag at the beginning, but reached out to customer service and they responded and fixed my issue within minutes! excellent app and great customer service!
Sylvia is super helpful. The app needs more segmenting options but overall easy to use. Would recommend for anyone who needs SMS marketing!
Big fan of Postscript so far. The platform itself is great. There are a few small things that I wish I could do that are not currently possible (like dynamic product names in abandoned cart texts), but I am sure the team is rapidly improving the technology. Where Postscript really shines is the human element of running a shopify app (ok they would probably call it a marketing platform). The sales rep who I initially talked to went above and beyond to answer all of my questions. The implementation support was also very helpful. We had a big sale approaching and I wanted to make sure I fully understood how the platform worked in our specific situation. Rae helped me set everything up how I wanted it. And Sylvia the chat support rep was very helpful when I had a specific question about the platform!
I had a problem and contacted support and got help immediately and they where very helpful thank you so much happy costumer
This app is so user-friendly, and the chat rep, Sylvia, was so thorough walking me through everything & was so kind & patient.
Having a great experience so far. Their support team has been super helpful. Responsive and they always offer good solutions
Just getting started with the app, but already excited for the capabilities it has. It's also refreshing to have a support team that's available quickly for trouble-shooting.
I am still learning this application but customer service is so quick which is so helpful. Would definitely recommend.
Postscript is the best. Huge shout out to Travis and Wasim for helping our account reach its full potential. Great chat support as well. Highly recommended app.
Great product - I love the integration; it really makes a big difference in sales and engagement; good value and user interface; and very, very helpful team. Hoping they integrate with more email platforms than Klaviyo, but for a good deal for Shopify SMS/MMS, it can't be beat!
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