Postscript SMS Marketing

July 6, 2022

Don’t get involved with them. Postscript was amazing. We tried multiple SMS platforms- we finally felt at "home" Peter helped us get setup and he was great. Then we worked one on one with Joe, his patience and knowledge to get the most out of the app was amazing. Then we kept getting passed from person to person and now- now they won’t strategize with us monthly at all. Seems like they have a ton of turn over. Ran and operated very poorly. Not iPhone friendly.

Jan. 28, 2021

Sylvia is super helpful. The app needs more segmenting options but overall easy to use. Would recommend for anyone who needs SMS marketing!

Jan. 28, 2021

Big fan of Postscript so far. The platform itself is great. There are a few small things that I wish I could do that are not currently possible (like dynamic product names in abandoned cart texts), but I am sure the team is rapidly improving the technology. Where Postscript really shines is the human element of running a shopify app (ok they would probably call it a marketing platform). The sales rep who I initially talked to went above and beyond to answer all of my questions. The implementation support was also very helpful. We had a big sale approaching and I wanted to make sure I fully understood how the platform worked in our specific situation. Rae helped me set everything up how I wanted it. And Sylvia the chat support rep was very helpful when I had a specific question about the platform!

Jan. 27, 2021

I had a problem and contacted support and got help immediately and they where very helpful thank you so much happy costumer

Jan. 27, 2021

Having a great experience so far. Their support team has been super helpful. Responsive and they always offer good solutions

Jan. 26, 2021

Just getting started with the app, but already excited for the capabilities it has. It's also refreshing to have a support team that's available quickly for trouble-shooting.

Oct. 5, 2021

Postscript is the best. Huge shout out to Travis and Wasim for helping our account reach its full potential. Great chat support as well. Highly recommended app.

Jan. 25, 2021

Great product - I love the integration; it really makes a big difference in sales and engagement; good value and user interface; and very, very helpful team. Hoping they integrate with more email platforms than Klaviyo, but for a good deal for Shopify SMS/MMS, it can't be beat!

Jan. 23, 2021

Postscript is such a well-thought out SMS platform! It's super simple to use and out of all of the SMS apps I considered, Postscript is the best. We've been able to generate many more sales with our automated flows and campaigns. And to top it off, their support team is ON IT and super friendly. Shout-out to Sylvia for helping us through any challenges. I highly recommend choosing Postscript for your SMS marketing partner!

Jan. 22, 2021

We've been really happy with our decision to go with PostScript. We researched a few other options and felt like they offered the greatest value for the features. It's super intuitive to use and the return on investment has been really impressive thus far!

Jan. 22, 2021

Love this app!! SMS marketing is the way to go. I am always receiving immediate feedback as soon as I send a text. Postscript also has amazing customer service :) thanks Shannon!!

Jan. 22, 2021

The Postscript team/app are fantastic and their customer service, especially Shannon, is excellent.

Jan. 22, 2021

We have been using this app for about 4 months and have seen a huge return with it! So glad we installed it! And the service is so good! highly recommend!

Jan. 22, 2021

I enjoyed the always quick and helpful responses from customer service : ) which is much needed since messaging across the app is often missing information and not very user friendly. Although it is a very simple tool, the setup, user flows, and UX needs the attention of a user-focused product manager. I also appreciate the payment structure and flexibility! This app provides simple SMS functions. It is not very robust or customizable, but it helps our business accomplish what we need and has helped us drive sales and retention. Again, the customer service has been exceptional. Without their support our company would have had to pass on investing in this app.

Jan. 21, 2021

Super helpful in fixing the problem we had, no waiting on hold, and their chat feature was fast and timely!!!

Jan. 21, 2021

I tried all possible Apps in Shopify for the Pure SMS marketing and this is the best app I found, they have the best support and knowledge and also postscript SMS Marketing have a mobile pop up feature which help a lot for our Website: www.sugar-art.ca The app providing huge profit for our Corporation! Thank you Postscript!!!

Jan. 20, 2021

Sylvia was such a great help when I had issues with the app. She was patient and detailed. I needed to fix my upgrade and it was difficult for me. Sylvia made sure to fix the issue

Jan. 20, 2021

Just signed up- but LOVING this app so far! I can create texts that look like they are actually coming from me, not a "robot". Customer service is exceptional too! Very helpful and friendly. (Thank you Bryan!!) Highly recommend!

Jan. 20, 2021

Great customer service, direct integrations with most of the apps we use which allows us to customize our communications on sms in a seamless way. Their team is always open to explore new ideas presented by clients and they make changes fast. Highly recommend.

Jan. 20, 2021

Love this app! Seamless integration and customer support goes above and beyond every single time. Highly recommend!