All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

Aug. 11, 2021

Taylor from customer support has been fantastic in helping me setup my account and answering all of my questions. I'm very happy so far with the support and the features of the app!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

Fantastic app. When you install this it setup the most obvious sequences by itself and with minimum intervention it starts making you money right away. In top of that, the customer service team does an outstanding job and works very fast!

Store

NU3

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

New to using Postscript and Sylvia has taken the time to explain all my questions and concerns not just through email but through screen recording. This has made it so much easier to understand the Postscript integration on my store! I really appreciate how responsive she's been, and have really enjoyed working with her thus far!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2021

This app was a great addition to our Shopify store. Postscript has an easy-to-use interface and their support team is top notch.

Store

IQBAR

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 29, 2021

Taylor was swift and new exactly where to lead me with a wonderful screenshot.... I appreciate her swift response.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2021

I wanted to try out texting since my email campaigns don't have a high open rate. Customer service has been fantastic - they do an onboarding call and have super fast and helpful people available on chat. Surprisingly robust segmenting available, with lots of ideas for marketing campaigns.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2021

This app is awesome and customer service team is great. Shoutout to Kyler and Sherrod! Also my consultant Jane who helped me set this up is stellar. Even with a small sample size I think I have already paid for my first month.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2021

We really love our relationship with Postscript. They are supportive always, forward-thinking, resourceful and someone is always available to help even in the most hectic of times. We greatly appreciate our partnership and we know that our fans do too!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2021

Thank you for your help- Good Customer service- Uploaded customer list- Got everything up and running within 2 minutes-

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2021

Postscript has been very easy to use. And I've definitely seen an uptick in sales with it. I appreciate this app.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2021

The app is so easy to use and the customer service has been phenomenal! I've seen a significant increase in sales and I'm thrilled to have found Postscript.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Andre was fantastic! He was quick, responsive, and accommodating. He solved my problem in under 5 minutes!

Using app

9 months

Total reviews

11

Average rating

5.0

5 / 5 Share

July 21, 2021

I'm always impressed by the quality of the support team at PostScript. We recently added a second instance of PostScript to our second store and they were amazing at cloning all flows and keywords. This SMS app also has amazing results! Congrats to the team!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2021

Michael from support was awesome and helped me out with my account! I highly recommend this app for text marketing!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2021

Love this App. Recently switched from sms bump because the integration is a lot smoother and easier UI. Customer support was very helpful in helping me create keywords and integrating my popup.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2021

Just getting started with PS but our experience so far has been awesome. Set up was super easy and customer support is amazing. Platform is very user friendly and it sounds like they're working on a bunch of integrations at the moment. Stoked!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2021

I absolutely love this app and its team. I saw this app suggested in a video and it was intriguing so I did the trial and then was impressed so I upgraded to the paid version. Easily the best marketing decision I've made thus far. I've gotten way more interaction and sales with PostScript than any other marketing app/tool I've tried thus far. When I needed help recently I went to use the live agent chat feature, and a wonderful lady by the name of Morgen assisted me by talking me through everything and literally making a video on the spot to show me how to use the features. NEVER have I ever had a support team go that far above what's required to make sure I completely understood everything I needed to know. All I can say is if you're not using this app then you're missing out on customer engagement, sales growth and a great team of people ready to help!

Store

BMLA

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2021

Love the App! Have been using for a few months now. I pay 300 per month but the ROI on each text, makes up no matter the cost!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2021

Really easy to use & customer services is always super helpful! I was looking for an app to help with SMS but Postscript crossed off many of my marketing needs!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

***Update to add that Michael has been so helpful to me today. He resolved an issue I had with no problem!! Thank you so much! I am using this app to increase customers to my site as well as keeping customers. Plus a super fun way to stay in contact with them! So far the customer service has been SO helpful! I am excited to be working with Post Script and it's so much better than every other app out there!

Using app

11 months

Total reviews

1

Average rating

5.0