Postscript SMS Marketing

July 14, 2021

This app is amazing! I love being able to reach my customers in a different way. Their customer service is so great! I was very confused on one issue and the customer service representative to the time to show me using screens shots exactly how to fix my problem. It was very helpful!

July 14, 2021

Easy to set-up and use, with great service! Kyler in chat was super quick and beyond helpful. Would recommend post script to any Shopify retailer looking to try SMS.

July 14, 2021

GREAT HELP I would recommend them to anybody very helpful and easy to use app with my online store. =]

July 13, 2021

I've generated more with texts than emails. Postscript is so great! and the customer service is super helpful.

July 12, 2021

Morgen S. helped me so much change things around on my platform! I was so stressed thinking it couldn't get done but she was GREAT. I can't wait to start using Postscript more!

July 9, 2021

Postscript removed themselves from our store without any notice (I had to ask customer service what was going on). Incredibly disrespectful to small business owners and I will not be recommending them due to their poor customer service and treatment of people who are seen as "other" and unimportant to them. They claim to be following the SHAFT guidelines on regulations for sex, hate, alcohol, firearms, or tobacco, but there are actually different guidelines for how to treat companies in different industries depending on whether they are federally legal or not. Also, there is no definition to what terms like "sex" are (is it pornography? a vaginal health device? erotica? something else?) so Postscript can use SHAFT to offer their services based on their own definition of what's considered "sex" and what's considered "health". Here's is the PDF with more information: https://www.wmcglobal.com/hubfs/CTIA%20Short%20Code%20Monitoring%20Handbook%20-%20v1.8.pdf Considering they pride themselves in following regulations to the T I'm disappointed that they're treating companies like this without any notice whatsoever.

July 9, 2021

Taylor M., was very nice and helpful. She understood exactly what was going on and tested it out herself to make sure everything worked correctly. So far, so good.

July 9, 2021

Sherrod was very helpful with resolving my issue! He provided additional information to help me complete my task and was very nice about it!

July 8, 2021

Michael was great in answering all the questions that I had while setting up my automations and helped me set one up! The app is simple and easy to use!

July 8, 2021

Great app - Tyler was great. I would highly recommend getting this app. Super easy interface and great customer service.

July 8, 2021

Customer service was so helpful to help setup my abandon cart. Friendly and very helpful. I like that Andrei responded quickly.

July 8, 2021

The customer service is significantly more supportive than SMSBump. So for the integration process has been nothing but seemless. I had the pleasure of working with Sylvia. She made sure that all my question were answered.

July 7, 2021

So far so good, still learning how to use it. Had a question and was able to speak with someone in minutes. Kyler was great and really helpful. Thanks!

July 6, 2021

Postscript is simply amazing! It is just what we needed for our business, the simplicity is perfect for those who don't know a ton about marketing, but want to dive in! Fantastic customer service! We highly recommend this app to anyone who wants to easily let their customers know what's going on with their brand/business and grow sales -- you won't regret it! :)

July 3, 2021

We are encountering continual issues with Postscript. After having success in the past we are now left with bugs and customers complaining about no emails or texts being sent. Their text infrastructure can bug out quite frequently. Support has also changed. We are moving to SMS bump as it seems a lot more stable.

July 2, 2021

Michael Wardrop and all of the team is AMAZING!!!! They know all about my store, help me optimize, help me with tech stuff and always right away. It's hard to find such personal experiences with integrations like this but I really feel like I have a team of supportive folks standing by me and my text message strategies. My site is thriving and it's just the start - conversions and subscribers are up, my popup is awesome and easy to use and I have so many tools to help grow my lists.

July 2, 2021

Always great and stellar customer service experience with Postcript representatives ! Super helpful and spot on through and through! Special thanks to Michael!

July 2, 2021

We've loved growing our business with Postscript, and overall the functionality is great and the UI of the platform is incredibly simple. But the best part is the customer service. The team is so responsive, personable, helpful, and works hard to find answers to even the toughest questions. They also keep track of feedback, and it seems they take suggestions from their customers seriously about feature suggestions. Can't say enough good things about them as a partner for our brand!

June 29, 2021

I use PostScript to entice my customers to sign up with their phone and email to get coupons and the latest news about my website. I love how easy it is to integrate and I've had a great experience with their customer support team, shout out to Sylvia Om for her amazing support today and helping walk me through exactly the steps I needed to make sure I was compliant with some new laws and help me optimize my sign-ups. A truly great app and team.

June 27, 2021

I just started using this app, installed it didn't really set it up and got a conversion in the first week, customer support is awesome, Sherrod helped me during offline hours. Would definitely recommend it.