All reviews

Rating Breakdown

  • 5
    95% (1,086 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,138)
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5 / 5 Share

Nov. 13, 2020

This was an easy way to get set up with text messaging our customers. The customer service via chat was very helpful! Very impressed.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

Shannon was very helpful with assisting me in getting setup. I'm so excited to see how helpful this app is to my business.

Using app

About 3 hours

Total reviews

5

Average rating

4.4

5 / 5 Share

Nov. 12, 2020

Zev was stellar. Answered my questions on the spot & got us working in the right track. Highly recommend. Thanks Postscript :))

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

I was grinding my teeth with the thought of asking people that came to our coffee truck for an email address. POSTSCRIPT!... You guys are DOPE! If you guys are in the Long Beach, CA area... please visit us. Coffee is FREE for the whole team!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Shannon was the most amazing customer service person. Walked me through the whole process and was patient enough ffor my 5,000 questions :)

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 11, 2020

I was referred here from a podcast Messenger Mastermind. I appreciate the customer service. SMS feels so much easier to create and send than email--with fewer characters, less to overthink! This channel isn't generating lots of revenue yet, but I have a lot to do to optimize it still. I like the course that they offer as well. And, the fee structure is simple, which I really appreciate it. I wish it integrated with Omnisend--this has been my biggest hiccup. Overall, I'm satisfied and looking forward to growing this new channel.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

I am very happy with Postscript SMS Marketing. You can't say enough good things about the platform. Faith was very helpful and super pleasant! She even sent me a guided video to teach me how to resolve the problem if it presents itself again in the future. Thanks Faith!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

The customer support and development team is great, super helpful with any issues that arise! Makes things a lot easier when getting started with a new app.

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

1 of the best investment's we have done for our website just get ready 4 your sales to got up QUICK.

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

We recently switched to PS from another SMS provider and I learned more installing this app and going through the training than I learned the entire 2+ years we spent with the other group. There is a small learning curve but Bryan was quick to respond to my chat request and I am really enjoying the functionality not only with integrations to our website but also the ability to have actual 2- way conversations with our customers. I am so glad I saw a recommendation for this app in the Boutique Hub <3

Using app

7 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 5, 2020

Great customer support! Quick response time and awesome follow up. Highly recommend to any Shopify user.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Fantastic customer service, I had a problem that was my fault and Sylvia fixed it super fast and simple!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Amazing customer service and overall help with set up, We've been super impressed with how easy integrations have been and are excited to get our list transferred over to really start sending to unlock the full potential of the app!

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Great customer service. Very responsive and accommodating. App does what it needs to do and integration is easy in general.

Store

Not Pot

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Was having some trouble with a message and got immediate help from Zev to resolve the issue. Thank You for your help.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Great app, it has immensely helped with sales overall. The support is fantastic and they respond very quickly. No problems here other than it can be expensive, but it pays for itself quick.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 1, 2020

Amazing! Has only been a month and we have seen a major shift in the way that people have been able to connect, sign up, and shop. Also, the support team is just great. Had help today (a Sunday afternoon). Couldn't be happier with the results.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

We are 2 days in and in love with Postscript. It's super easy to get started, install the app, do a bit a setup, get some help from support (who are extremely fast and helpful) if needed, then boom you are done and collecting phone numbers. Integrates very nicely with Shopify Plus and Klaviyo, too!

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Blows the competition out of the water, ease of use and great staff responsiveness in the chat function.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Great service and customer support. Always I received solutions to my issues. The app is easy to use and has a lot of integrations.

Store

Leota

Using app

27 days

Total reviews

6

Average rating

4.2