All reviews

Rating Breakdown

  • 5
    96% (1,137 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,186)
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5 / 5 Share

Nov. 19, 2020

Postscript platform is intuitive and easy to use. And when I have questions the customer support via live chat has been awesome, quick to respond and resolved all the questions.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

Postscript has been amazing! It is easy to use, amazingly integrated with Shopify and has the best customer service!

Store

Hilma

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

HIGHLY Recommend. I am so pumped - I just downloaded & got started with this App after getting recommended by my ad agency. The past platform I was using was insanely overpriced, which did not allow me to be profitable. I am realizing that Postscripts is offering the same things plus more for a much more affordable price that makes sense and I wish I had known about them sooner! I am already beyond impressed with the service I have been provided by Shannon. She answered all my questions quickly & thoroughly in a personal way. I honestly cannot wait to get started with Postscripts and am going to be recommending this platform!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

Bryan was extremely helpful via the chat. I'm looking forward to learning more about this app and expanding my marketing. Thank you

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

Hoping this app dramatically improves organic traffic and conversion. The staff so far have been amazingly helpful!

Using app

About 8 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

I got help instantly from the support team, very patient and friendly and assisted me all the way to satisfaction.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

Customer support is great! They're quick to respond and super helpful. Doesn't feel like they're rushing to end the chat - they're really there to help. Much appreciated.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

Fantastic service so far! Really enjoying the Postscript app and look forward to exploring the features soon.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

We love Postscript! The UI is super simple and clean, and it's driven a good amount of revenue--much more than we initially expected. The reason: next level support. The team at Postscript is so customer-focused that it's hard to believe. Short wait times, super helpful growth and strategy team, and clear, concise communication. Our whole team is impressed with them!

Store

DRMTLGY

Using app

About 2 months

Total reviews

12

Average rating

4.7

5 / 5 Share

Nov. 13, 2020

This was an easy way to get set up with text messaging our customers. The customer service via chat was very helpful! Very impressed.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

Shannon was very helpful with assisting me in getting setup. I'm so excited to see how helpful this app is to my business.

Using app

About 3 hours

Total reviews

5

Average rating

4.4

5 / 5 Share

Nov. 12, 2020

Zev was stellar. Answered my questions on the spot & got us working in the right track. Highly recommend. Thanks Postscript :))

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

I was grinding my teeth with the thought of asking people that came to our coffee truck for an email address. POSTSCRIPT!... You guys are DOPE! If you guys are in the Long Beach, CA area... please visit us. Coffee is FREE for the whole team!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Shannon was the most amazing customer service person. Walked me through the whole process and was patient enough ffor my 5,000 questions :)

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 11, 2020

I was referred here from a podcast Messenger Mastermind. I appreciate the customer service. SMS feels so much easier to create and send than email--with fewer characters, less to overthink! This channel isn't generating lots of revenue yet, but I have a lot to do to optimize it still. I like the course that they offer as well. And, the fee structure is simple, which I really appreciate it. I wish it integrated with Omnisend--this has been my biggest hiccup. Overall, I'm satisfied and looking forward to growing this new channel.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

I am very happy with Postscript SMS Marketing. You can't say enough good things about the platform. Faith was very helpful and super pleasant! She even sent me a guided video to teach me how to resolve the problem if it presents itself again in the future. Thanks Faith!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

The customer support and development team is great, super helpful with any issues that arise! Makes things a lot easier when getting started with a new app.

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

1 of the best investment's we have done for our website just get ready 4 your sales to got up QUICK.

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

We recently switched to PS from another SMS provider and I learned more installing this app and going through the training than I learned the entire 2+ years we spent with the other group. There is a small learning curve but Bryan was quick to respond to my chat request and I am really enjoying the functionality not only with integrations to our website but also the ability to have actual 2- way conversations with our customers. I am so glad I saw a recommendation for this app in the Boutique Hub <3

Using app

7 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 5, 2020

Great customer support! Quick response time and awesome follow up. Highly recommend to any Shopify user.

Using app

6 days

Total reviews

2

Average rating

5.0