All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

Jan. 4, 2022

I've tested a few SMS options out there, and feel PostScript is the best. They stand out for theire exceptional customer service, and the overall experience for both my team and our customers is excellent.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 7, 2021

Switching from SMS Bump, love it so far! Been really happy with the promp responses and attention to detail. Thank you!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2021

communication is good and fast which is #1 for me.. there was a few little hiccups but the agent noticed it and and had no problem getting it fixed asap

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2021

This is our 3rd SMS app and it's by far the best. The support team is responsive and really cares about helping us thrive - we've gotten some great advice from them to optimize and improve our SMS campaigns month over month. The segmentation is fully featured and the integrations work well. Excited to keep growing our revenue with Postscript!

Using app

2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

June 7, 2021

I was a beginner to this app and Morgan helped me with fixing and publishing my pop ups! Super fast work.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2021

Morgen was so beyond helpful with every question I had! She sent over step by step video tutorials to walk me through each step without any confusion. Thank you again for the help and great app!!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 4, 2021

I contacted support to learn about subscription plans. Morgen was the person working with me; she was very helpful and nice. I'm very happy with the outcome. Thank you Morgen, you are FUNKY CONFETTI AMAZING!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2021

I needed help changing from a short code to long number and the rep was very helpful. I also like how seamlessly the app works.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2021

The customer service is amazing! I felt like an actual person, and not a "customer." I'm going to recommend Postscript to everyone who needs a service like this.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2021

Helped me pool a collection of phone numbers by offering a popup on screen. The support was also really helpful in getting the text sent out

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2021

Loving this app, it has helped me reach and stay connected with more customers. Customer service is great too. This is a must have app

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2021

I'm a new customer to this app and so far have had a great experience. The team is awesome and is always ready to help!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

Amazingggg! Just sent my first campaign and just seeing the traffic spike was life changing. What an incredible marketing tool!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 3, 2021

I couldn't have asked for anything better. I was skeptical of SMS at first. The team introduced me and went over strategies that I would have never come up with. They really value the customer and genuinely care to help. The customer service is just incredible.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 3, 2021

Hands down the best platform and team for SMS marketing. If you are thinking about getting started with SMS, look no further than Postscript. They are knowledgeable, hands-on, and expert in this growing industry. Transparent and fair pricing, honest and hard-working brand that is innovating for the future.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2021

Customer support is super helpful, specifically Kyler! I'm sure everyone else is great too. Just started using the product and loving it so far. Looking forward to seeing what we can do with the 30-day trial :)

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2021

I’ve used postscript to notify my customers before my weekly sales have ended. Customer service has been amazing any time I needed help and have gone above and beyond to make me happy. I recommend to all my small business friends!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2021

super easy to set up and get going. support is also super fast and they recommend strategies as well.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 2, 2021

Fantastic app. No issues with setup. Probably some of the best live chat support I have ever received.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2021

We love using Postscripts for our brand! It is extremely easy and efficient. Support team is excellent as well! Porshai is amazing!

Using app

About 1 year

Total reviews

1

Average rating

5.0