Postscript SMS Marketing

We've had such great success with PostScript and couldn't recommend it enough! Our account rep and all the Customer Service agents are always SO helpful, and the automation, campaign, and segmenting capabilities are incredibly effective!

Love postscript and customer service is AMAZING. It has been really insightful to see how SMS messaging is growing.

Amazing customer support! They walk you through setting up your account and make sure you know what youre doing!

New to the platform but so far loving all of the features including the automations! The teams customer service has been great every time as well!

This is one of those apps that's easy to understand, configure, and execute keeping your conversations with customer front and center. Great analytics keeps us on track too.

Platform is great and userability is amazing. Really customisable and easy to use! Customer service is great as well (Zev) dealt with an issue for us and it was resolved within minutes. Really friendly and professional!

new way to get to da paper its a beautiful thing man get on this wave lets gooooooooooooooooooooooooo

We love Postscript! The app is really easy to use to set up automations or to send campaigns. There are several great options for adding integrations to help build your SMS list. And Postscript's support is also super quick and helpful – which we have not found to be the case with other SMS providers! Would definitely recommend Postscript!

Postscript was recommended to me as the leading SMS platform for Shopify, and they have some good features that are hard to find. However, the honest truth is I can't say Postscript is reliable enough to recommend. It's littered with bugs and frequently either fails to send automations or sends them in error, which is a real liability to our communications with our most valuable customers. I've probably spent weeks of my time as a founder working with their support team to resolve bugs and problems with their product. Customer support was initially helpful but frequently fails to follow up and requires reminders from me to solve problems. A recent issue with Postscript caused an order to initiate without a customer's consent, and 7 weeks later we're still waiting on an explanation or resolution. I've worked on software startups for a decade and cannot understand the poor technology execution at Postscript. They are abundantly capitalized, with a large engineering team, and the product cannot be relied upon to do what it promises to do.

Super easy installation with a seamless integration for our current text list. Support is quick to reply and helpful with answers and not just sending links to a knowledge base.

just started using, but seems very robust. Team was extremely fast at responding to questions - shout out to Zev!

So far Postscripts has been an awesome app for us! A massive upgrade over the old service we were using. The support they've offered thus far is also second to none. Shannon and Zev have been top notch! Highly recommend if your trying to take your SMS to the next level!

Great app, even better service. I've hesitated on taking the plunge into text-marketing for a while, just being so accustomed to email only. Finally decided to do it. The Postscript app itself is already pretty intuitive, but of course, had questions come up as you would with any new tool. The Postscript team was SUPER responsive and over-shared rather than under-shared which I really appreciated. I had a great experience with Shannon and Zev, but I'm sure the whole team is just as helpful. Looking forward to continuing this text-marketing journey and seeing some great results!

Love this app! Shannon was so helpful and patient. She walked me through each step and the subscribers are rolling in. Thanks so much!

So far really enjoying the app and the support! Will update this review after using the app for a few weeks!

Just started using post script and it has been great so far. The customer service team is amazing. Was having a small issue and they got right on it! Looking forward to purchasing the subscription.

I am still in the free trial, but so far the customer service has been great and seems easy to use!

I LOVE Postscript! All of the features are super easy to use and if you have questions the support team, never takes more than 5 minutes to respond. This is super helpful when you are trying to get a marketing campaign out the same day. Will continue using Postscript, I do not have any complaints!

Fantastic app with fantastic service. Would recommend if you are looking to send automated texts. Thanks!!

great support - was debating between different apps, but they were very thorough in helping me understand how best to use postscript as well as answering all my questions