Postscript SMS Marketing

Oct. 15, 2020

I just launched with this App about 20 days ago. So far it's performing well, their customer service is top notch. Will follow up after some more time to give a more accurate assessment.

Oct. 15, 2020

great customer service so far. just started with them--hopefully it brings lots of sales thanks, -Julian

Oct. 14, 2020

This app has been amazing for our store. There are so many excellent features. We did use a contractor to set up our text flows. So worth it!

Oct. 14, 2020

Super great app that is user friendly. It has been an excellent source of revenue and channel to reach our customers in a meaningful way. Their prices are much better than a lot of competitors too.

Oct. 14, 2020

So far so good! Super user friendly and easy to send and segment audiences. Customer service is a plus as well :)

June 3, 2021

We've had such great success with PostScript and couldn't recommend it enough! Our account rep and all the Customer Service agents are always SO helpful, and the automation, campaign, and segmenting capabilities are incredibly effective!

Oct. 12, 2020

Love postscript and customer service is AMAZING. It has been really insightful to see how SMS messaging is growing.

Oct. 12, 2020

Amazing customer support! They walk you through setting up your account and make sure you know what youre doing!

Oct. 12, 2020

New to the platform but so far loving all of the features including the automations! The teams customer service has been great every time as well!

Oct. 12, 2020

This is one of those apps that's easy to understand, configure, and execute keeping your conversations with customer front and center. Great analytics keeps us on track too.

Oct. 12, 2020

Platform is great and userability is amazing. Really customisable and easy to use! Customer service is great as well (Zev) dealt with an issue for us and it was resolved within minutes. Really friendly and professional!

Oct. 9, 2020

new way to get to da paper its a beautiful thing man get on this wave lets gooooooooooooooooooooooooo

Oct. 7, 2020

We love Postscript! The app is really easy to use to set up automations or to send campaigns. There are several great options for adding integrations to help build your SMS list. And Postscript's support is also super quick and helpful – which we have not found to be the case with other SMS providers! Would definitely recommend Postscript!

Aug. 9, 2022

Postscript was recommended to me as the leading SMS platform for Shopify, and they have some good features that are hard to find. However, the honest truth is I can't say Postscript is reliable enough to recommend. It's littered with bugs and frequently either fails to send automations or sends them in error, which is a real liability to our communications with our most valuable customers. I've probably spent weeks of my time as a founder working with their support team to resolve bugs and problems with their product. Customer support was initially helpful but frequently fails to follow up and requires reminders from me to solve problems. A recent issue with Postscript caused an order to initiate without a customer's consent, and 7 weeks later we're still waiting on an explanation or resolution. I've worked on software startups for a decade and cannot understand the poor technology execution at Postscript. They are abundantly capitalized, with a large engineering team, and the product cannot be relied upon to do what it promises to do.

Oct. 6, 2020

Super easy installation with a seamless integration for our current text list. Support is quick to reply and helpful with answers and not just sending links to a knowledge base.

Oct. 6, 2020

just started using, but seems very robust. Team was extremely fast at responding to questions - shout out to Zev!

Oct. 5, 2020

So far Postscripts has been an awesome app for us! A massive upgrade over the old service we were using. The support they've offered thus far is also second to none. Shannon and Zev have been top notch! Highly recommend if your trying to take your SMS to the next level!

Oct. 5, 2020

Great app, even better service. I've hesitated on taking the plunge into text-marketing for a while, just being so accustomed to email only. Finally decided to do it. The Postscript app itself is already pretty intuitive, but of course, had questions come up as you would with any new tool. The Postscript team was SUPER responsive and over-shared rather than under-shared which I really appreciated. I had a great experience with Shannon and Zev, but I'm sure the whole team is just as helpful. Looking forward to continuing this text-marketing journey and seeing some great results!

Oct. 5, 2020

Love this app! Shannon was so helpful and patient. She walked me through each step and the subscribers are rolling in. Thanks so much!

Oct. 5, 2020

So far really enjoying the app and the support! Will update this review after using the app for a few weeks!