All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

May 20, 2021

I use this app to help me automate simple functions straight to the hand of our awesome customer base at AleHorn. Skal!

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 19, 2021

I use this app for my SMS marketing. Ran into a minor issue, reached out to customer service & they took care of the issue in no time. Love this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2021

This team is the best! They are quick to help with everything we need as an agency partner and treat us like they have known us forever. We ONLY work with Postscript.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

Awesome support team! They have been very instrumental in understanding this new channel. Product is easy to use too!

Store

Swoon

Using app

4 months

Total reviews

6

Average rating

4.5

5 / 5 Share

May 19, 2021

Porshai was super helpful and great customer service! I will continue using these services from her excellent service

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2021

Best SMS App and support EVERRRR. Don't even think about using Attentive. But maybe Klaviyo if you like to pay ore and have email + SMS going.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2021

Absolutely love the postscript team! They are all so helpful and fast to get you answers. It's made learning SMS exciting and fun!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2021

I'm really new to SMS marketing, but Postscript makes it super easy to get started! They have all the automations set up for you already, which is really convenient and nice. A HUGE plus to Postscript is their customer service! It's probably one of the best service I've received, especially from Michael! He is so helpful and hilarious. I would highly recommend Postscript :)

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 18, 2021

I like this app by far, I would like to know what a Keyword was before setting up my account, but then the team helped me to add a new one.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Easy to set up, easy to use, affordable, and great customer service! Always innovating with the Shopify consumer in mind.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 17, 2021

Just downloaded PS and went through the onboarding process. Needed help with a few things and Kyler was quick to assist. Looking forward to seeing conversions with SMS!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2021

Tyler was super helpful! I am currently on the free trial, but I am loving it so much. Super easy to set up & navigate. I cannot wait to see how this helps my customers stay in the loop. Thank you!

Using app

6 days

Total reviews

2

Average rating

3.0

5 / 5 Share

May 17, 2021

Taylor was a big help and answered all my questions. I was trying to have this app all set up before I officially launched my website and now that everything is put together I can launch it in a couple weeks. Thank you so much Taylor you rock!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2021

I just downloaded this app to help me with "welcome messages" to my new subscribers and I like it so far. Moreover, the customer service is great.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2021

We love PostScript! Jared & Tyler were super helpful in answering all of our (many) questions. Excellent setup team who will help you along the way! The incremental 10k a month in sales doesn't hurt either.

Using app

3 months

Total reviews

7

Average rating

5.0

1 / 5 Share

Aug. 24, 2021

UPDATED: 8/24/2021 - It went from 5 stars down to 1. I have been trying to get answers for the last two weeks on a problem and I haven't gotten a single answer. COMPLETE turn around from what the customer service use to be back in May. I am beyond frustrated and annoyed. I am paying $50 a month and can't even get an answer to a question. I may start looking for another service because this isn't acceptable. ORIGINAL REVIEW -- MAY/2021 I have been dealing with Andre for support and he has been wonderful. The program is fantastic, it is easy to use. It does EXACTLY what I have been looking for. I truly like that there are different tiers for pricing. If you're on the fence their more than generous trial period is a PERFECT amount of time to figure out if it is for you or not. I am a week into my trial and I know for certain it is for me! Hands down one of the best technical supports.

Using app

4 months

Total reviews

2

Average rating

3.0

4 / 5 Share

May 14, 2021

I switched to this app from another text app and I am glad I did. I found it easy to use and is helping me grow my text list. I also liked the free 30 day trial which helped me get familiar with the app and made it easier when it was time to choose a plan that suited my needs. I had to take off a star because it's not that easy to insert gifs. The other app I switched from had a library of gifs to add to your messages but with postscript you have to go to another website to save the gif you want and then upload to postscript. I was having an issue uploading the gifs and reached out for help. Tyler helped me right away and stayed on the chat with me until we got it fixed. The customer service was great and he was very helpful! Thanks!

Using app

Almost 2 years

Total reviews

4

Average rating

4.5

5 / 5 Share

May 13, 2021

We love this app and use it for all of our SMS marketing needs. It's extremely easy to use and we can integrate it with Klaviyo and other apps. The customer service is second to none. Special shout out to Sylvia and Michael from the customer experience team.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2021

Love this app! Easy to use, affordable and the support is great. You can go at your own pace and control your costs. Love this.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2021

I'm still in very early stages of using this app, but the customer service alone has been outstanding. I will update this review as I use this app to highlight some of the other 5 star aspects.

Using app

13 days

Total reviews

5

Average rating

4.2