Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.8
feedback
1,969
chart
#2,337
All reviews
Rating Breakdown
May 20, 2021
I use this app to help me automate simple functions straight to the hand of our awesome customer base at AleHorn. Skal!
Using app
Almost 2 years
Total reviews
8
Average rating
5.0
May 19, 2021
I use this app for my SMS marketing. Ran into a minor issue, reached out to customer service & they took care of the issue in no time. Love this app.
May 19, 2021
This team is the best! They are quick to help with everything we need as an agency partner and treat us like they have known us forever. We ONLY work with Postscript.
May 19, 2021
Awesome support team! They have been very instrumental in understanding this new channel. Product is easy to use too!
May 19, 2021
Porshai was super helpful and great customer service! I will continue using these services from her excellent service
May 18, 2021
Best SMS App and support EVERRRR. Don't even think about using Attentive. But maybe Klaviyo if you like to pay ore and have email + SMS going.
May 18, 2021
Absolutely love the postscript team! They are all so helpful and fast to get you answers. It's made learning SMS exciting and fun!
May 18, 2021
I'm really new to SMS marketing, but Postscript makes it super easy to get started! They have all the automations set up for you already, which is really convenient and nice. A HUGE plus to Postscript is their customer service! It's probably one of the best service I've received, especially from Michael! He is so helpful and hilarious. I would highly recommend Postscript :)
May 18, 2021
I like this app by far, I would like to know what a Keyword was before setting up my account, but then the team helped me to add a new one.
Sept. 20, 2022
Easy to set up, easy to use, affordable, and great customer service! Always innovating with the Shopify consumer in mind.
May 17, 2021
Just downloaded PS and went through the onboarding process. Needed help with a few things and Kyler was quick to assist. Looking forward to seeing conversions with SMS!
May 17, 2021
Tyler was super helpful! I am currently on the free trial, but I am loving it so much. Super easy to set up & navigate. I cannot wait to see how this helps my customers stay in the loop. Thank you!
May 17, 2021
Taylor was a big help and answered all my questions. I was trying to have this app all set up before I officially launched my website and now that everything is put together I can launch it in a couple weeks. Thank you so much Taylor you rock!
May 17, 2021
I just downloaded this app to help me with "welcome messages" to my new subscribers and I like it so far. Moreover, the customer service is great.
May 17, 2021
We love PostScript! Jared & Tyler were super helpful in answering all of our (many) questions. Excellent setup team who will help you along the way! The incremental 10k a month in sales doesn't hurt either.
Aug. 24, 2021
UPDATED: 8/24/2021 - It went from 5 stars down to 1. I have been trying to get answers for the last two weeks on a problem and I haven't gotten a single answer. COMPLETE turn around from what the customer service use to be back in May. I am beyond frustrated and annoyed. I am paying $50 a month and can't even get an answer to a question. I may start looking for another service because this isn't acceptable. ORIGINAL REVIEW -- MAY/2021 I have been dealing with Andre for support and he has been wonderful. The program is fantastic, it is easy to use. It does EXACTLY what I have been looking for. I truly like that there are different tiers for pricing. If you're on the fence their more than generous trial period is a PERFECT amount of time to figure out if it is for you or not. I am a week into my trial and I know for certain it is for me! Hands down one of the best technical supports.
May 14, 2021
I switched to this app from another text app and I am glad I did. I found it easy to use and is helping me grow my text list. I also liked the free 30 day trial which helped me get familiar with the app and made it easier when it was time to choose a plan that suited my needs. I had to take off a star because it's not that easy to insert gifs. The other app I switched from had a library of gifs to add to your messages but with postscript you have to go to another website to save the gif you want and then upload to postscript. I was having an issue uploading the gifs and reached out for help. Tyler helped me right away and stayed on the chat with me until we got it fixed. The customer service was great and he was very helpful! Thanks!
May 13, 2021
We love this app and use it for all of our SMS marketing needs. It's extremely easy to use and we can integrate it with Klaviyo and other apps. The customer service is second to none. Special shout out to Sylvia and Michael from the customer experience team.
Using app
7 months
Total reviews
3
Average rating
5.0
May 13, 2021
Love this app! Easy to use, affordable and the support is great. You can go at your own pace and control your costs. Love this.
May 12, 2021
I'm still in very early stages of using this app, but the customer service alone has been outstanding. I will update this review as I use this app to highlight some of the other 5 star aspects.