Postscript SMS Marketing

Feb. 2, 2021

Postscript has been awesome for us to use and brought in great revenue! We upgraded our plan but couldn't do much until our free trial ran out, but the support staff and Bryan we're awesome and accommodating to help us out!

Feb. 2, 2021

Great app and Team. Support is so quick to respond and very helpful. Have very much enjoyed working with Steadman and the whole team. Their Shopify and Klaviyo integrations have made creating segments/campaigns on the fly easier than ever.

Feb. 2, 2021

Great app with great customer service. I recommend all small/new business owners to integrate this app on their paltform

May 25, 2023

Love this app! Very user-friendly. I love that I can set up not just campaigns but also segments in little to no time. Very friendly and helpful customer service as well. UPDATE 1/9/23 Still loving this app. Meg was super helpful and gave me a quick response to my question. UPDATE 5/25/23 Still getting great service. Taylor was super quick and helpful!

Feb. 2, 2021

Some of the best customer service I have received when beginning a new app! The chat support is quick and very helpful. They went above and beyond!

Feb. 2, 2021

Awesome customer service! Boosted sales in just 24 hours!! I would recommend this app to anyone!! :)

Feb. 2, 2021

Customer service is really great! So fast at responding! They were able to resolve my problem within the hour!

Feb. 1, 2021

Just switched over from a previous app and was so nervous to do so because of the time it took me to set up the scripts and integrations with the previous app. But.... BEST DECISION and wish I would have switched sooner! Sylvia with customer service hopped in the chat and helped right away with getting set up - SUPPORT TEAM IS AH-MAZING! After just 15 min into it, I realized how SIMPLE this app is to use and cant wait to continue to grow my text list!

Feb. 1, 2021

I just signed up and within seconds was able to chat instantly with the customer service team. She communicated very quick and with answers I needed. Very helpful!

Feb. 1, 2021

I started using Postscript on my site and have been really enjoying it. I did get notified by a customer that they were receiving quite a few texts (by mistake of something I overlooked). I contacted support and they were quick to help me make the proper changes (thanks Sylvia). I do recommend this for anyone looking for SMS marketing

Feb. 1, 2021

So far this app is great and our SMS sales are doing great! I really like how easy it is to use and would recommend.

Feb. 1, 2021

I am going on 2 months with Postscript now, and I do not have one bad thing to say. It has totally changed the game for me as a small boutique. I just got my January email and I hit $4000 in sales generated JUST from my SMS! And I am still just starting to grow my text list! The numbers really speak for themselves and are enough to make me want to stay with Postscript... But the icing on the cake is definitely their customer service. They always respond super quickly, they are helpful, nice, and quite funny! I have not had a bad interaction with them and they are always willing to go above and beyond to help me execute all the crazy ideas I come up with for my customers! It's an 11/10 for me. I really wish I would have found them sooner!

Feb. 1, 2021

My chat experience today was great. Shannon helped me with all of my questions quickly. I’m excited to learn all of the features of the app.

Jan. 29, 2021

Super fast and great customer service! Helped answer all my questions and also provided some tips. Thanks a bunch.

Jan. 29, 2021

So far so good! This app does exactly what it says it will do. I had a minor billing issue and Bryan handled my issue with quickly and was very professional. I would recommend this app to any business!

Jan. 29, 2021

had a little snag at the beginning, but reached out to customer service and they responded and fixed my issue within minutes! excellent app and great customer service!

July 6, 2022

Don’t get involved with them. Postscript was amazing. We tried multiple SMS platforms- we finally felt at "home" Peter helped us get setup and he was great. Then we worked one on one with Joe, his patience and knowledge to get the most out of the app was amazing. Then we kept getting passed from person to person and now- now they won’t strategize with us monthly at all. Seems like they have a ton of turn over. Ran and operated very poorly. Not iPhone friendly.

Jan. 28, 2021

Sylvia is super helpful. The app needs more segmenting options but overall easy to use. Would recommend for anyone who needs SMS marketing!

Jan. 28, 2021

love the email to phone pop up, the 1:1, and the support for the same price as klaviyo sms. great compliance help and no platform fees

Jan. 28, 2021

Big fan of Postscript so far. The platform itself is great. There are a few small things that I wish I could do that are not currently possible (like dynamic product names in abandoned cart texts), but I am sure the team is rapidly improving the technology. Where Postscript really shines is the human element of running a shopify app (ok they would probably call it a marketing platform). The sales rep who I initially talked to went above and beyond to answer all of my questions. The implementation support was also very helpful. We had a big sale approaching and I wanted to make sure I fully understood how the platform worked in our specific situation. Rae helped me set everything up how I wanted it. And Sylvia the chat support rep was very helpful when I had a specific question about the platform!