All reviews

Rating Breakdown

  • 5
    96% (1,136 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,185)
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5 / 5 Share

July 10, 2020

Shannon at Postscript is legitimately the best. The customer support is unparalleled! She literally stopped her dinner to help me and got the whole team online to fix a bug in the app. They genuinely care about customer success and I would recommend Postscript to anyone looking to take advantage of SMS!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2020

We are just getting setup, but the pre-sales support from Shannon was excellent, she answered all the questions I had. We'll report back with results once we are up and running.

Using app

31 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

July 9, 2020

This is the SMS automation app we had been looking for forever. Simple setup, well designed popups, pre-loaded templates, and excellent support. We would highly recommend this app if you're looking to grow your shop through sms marketing.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2020

Great App - easy to use and set up. Support is amazon and can teach you the ropes and answer all your questions. We look forward using SMS in our marketing efforts.

Store

tilt

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 9, 2020

Great app and team building the product. Ive been through every different platform offering SMS/MMS marketing solutions and Postscript has been the only company to do it right! highly recommend.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 9, 2020

We're extremely happy with Postscript and how it's been performing for us. The abandoned cart series and shipping updates are working better than expected!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 8, 2020

One of the best apps if not the best shopify app out there. Match your Klaviyo flows on Postscript and you're going to be in a great place. It's a guaranteed ROI boost at a great cost. Zev on their customer support team is the best.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2020

The customer service is top tier. Shout out to Zev for assisting me so swiftly and helping me solve an issue. This is just the app I need to take things to the next level

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2020

Zev is so, so helpful! I reach out to him with 1,000 questions every day and he is super helpful and patient getting me set up.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2020

Zev was amazing! I had a 1,000 questions lol because this was my first time using sms and he answered them all and he was off! Thanks Zev you made my experience easier.

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2020

Fantastic tool, immediately increases conversion rate and provides an ROI out of the box once integrated. Zev from the team is the man, their live chat is great and they're extremely proactive. A lot of app companies should really take notes on how postscript works. Great product with even better service.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2020

Incredible easy to use, great customer support and affordable. Other providers offer a more complicated suite of tools, but those are often unnecessary pieces of flash for businesses just looking to build their SMS function. Postscript gives a no-BS solution for getting your SMS program off the ground.

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 2, 2020

Unbelievably easy onboarding... smart / automated setup. Really personable and readily available support team as well, with a solid GIF for every situation (shoutout to Zev)!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 2, 2020

Super easy to use, great support, great ROI. Took me an hour to get the basics setup and we starting getting additional revenue right away. Highly recommend. A+

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2020

Zev is amazing! I figured out the problem that I had by myself. However, he went above and beyond to explain and help optimize the app for my store. Super informative and answered all my questions!!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2020

This app has really helped us get to where we are today. The customer service is amazing and they app is so easy to use!

Using app

About 1 year

Total reviews

4

Average rating

5.0

4 / 5 Share

July 1, 2020

Zev was super helpful in the customer service chat!

Store

Cardon

Using app

4 months

Total reviews

4

Average rating

4.5

5 / 5 Share

June 30, 2020

Customer Service rocks!!!!! I messaged them and got a reply in less than a minute. They then went on to fix an issue I had in less than 5 minutes!!!! I'm in my free trial but they now have a customer for life!!!!!!!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2020

Super user friendly, and I greatly appreciate the tech support that seems to answer within ~2 minutes no matter what time it is. It's really helpful as we learn how to best use this platform and much easier to get in touch with than other platforms we have.

Store

ADAY

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 29, 2020

This App is amazing. Money well spent. If I could give it 100 out of 5 I would . Plus they are available to help almost instantaneously. Thank you

Using app

20 days

Total reviews

2

Average rating

5.0