Postscript SMS Marketing

Jan. 22, 2021

The Postscript team/app are fantastic and their customer service, especially Shannon, is excellent.

Jan. 22, 2021

We have been using this app for about 4 months and have seen a huge return with it! So glad we installed it! And the service is so good! highly recommend!

Jan. 22, 2021

I enjoyed the always quick and helpful responses from customer service : ) which is much needed since messaging across the app is often missing information and not very user friendly. Although it is a very simple tool, the setup, user flows, and UX needs the attention of a user-focused product manager. I also appreciate the payment structure and flexibility! This app provides simple SMS functions. It is not very robust or customizable, but it helps our business accomplish what we need and has helped us drive sales and retention. Again, the customer service has been exceptional. Without their support our company would have had to pass on investing in this app.

Jan. 22, 2021

this app is super easy to use and the online chat support is fast and very helpful. i would definitely recommend this to my boutique friends.

Jan. 21, 2021

Super helpful in fixing the problem we had, no waiting on hold, and their chat feature was fast and timely!!!

Jan. 21, 2021

Just started using this app. The product is easy to use and has everything that I wanted in an SMS marketing service. The customer service is 10/10, smooth onboard process and they even helped with integration with other apps! Recommended.

Jan. 21, 2021

I tried all possible Apps in Shopify for the Pure SMS marketing and this is the best app I found, they have the best support and knowledge and also postscript SMS Marketing have a mobile pop up feature which help a lot for our Website: www.sugar-art.ca The app providing huge profit for our Corporation! Thank you Postscript!!!

Jan. 20, 2021

Sylvia was such a great help when I had issues with the app. She was patient and detailed. I needed to fix my upgrade and it was difficult for me. Sylvia made sure to fix the issue

Jan. 20, 2021

Just signed up- but LOVING this app so far! I can create texts that look like they are actually coming from me, not a "robot". Customer service is exceptional too! Very helpful and friendly. (Thank you Bryan!!) Highly recommend!

Jan. 20, 2021

Great customer service, direct integrations with most of the apps we use which allows us to customize our communications on sms in a seamless way. Their team is always open to explore new ideas presented by clients and they make changes fast. Highly recommend.

Jan. 20, 2021

Love this app! Seamless integration and customer support goes above and beyond every single time. Highly recommend!

Jan. 18, 2021

Excellent app and even better customer service! Bryan from the customer support team helped me out very much and got my campaigns running!

Jan. 18, 2021

Super easy to set up and the support is top notch! Great interface and really intuitive! Integrates with Klaviyo rally well!

Jan. 18, 2021

This app has been very helpful. Integrates with my email list. The segments are helpful to speak with my customers, as well.

Jan. 15, 2021

I just downloaded this app as I was looking for an inexpensive solution to my SMS subscriber list collection problem. The current app I use collects email subscribers for me, it can collect SMS subscribers too BUT I don't use that feature because it's too expensive. Finally, today I found Postscript! They can also do both features, and they have the main automations incorporated, as well as campaign features in their app. I love keeping my Shopify app life simple, and this app definitely offers all the subscriber collection necessities, plus the addition of automation and campaigning. When I first loaded the app, I had a few questions, I message through the apps chat and within seconds had an expert reply. Sylvia, the expert, patiently answered all my questions, and helped me out each step of the way to gain knowledge about what I can do with the app. I'm actually thinking about switching over completely to this one app. I rarely leave reviews but I swear my experience already has been so good. I love the fact this app offers GIFS in SMS. HOW COOL?! Amazing way to connect with your customers. Honestly, I'm excited to use this app. I've been in business for a year and was looking for an app this long, and I wouldn't have signed up if this app wasn't truly amazing. Great job guys.

Jan. 15, 2021

Sylvia helped me with a couple questions I had and she was great to work with. Quick to reply and patient in my delayed replies! She was helpful and friendly!

Jan. 15, 2021

This app was the perfect finish for my website! The person that helped me was so quick and funny :) He fixed the problem in under 5 minutes

Jan. 15, 2021

I used the app to build my relationship with my customers. So far it has been easy to navigate. I needed assistance from an agent (Sylvia) she responded quickly and was able to get my issue resolved. (Less than 5 min wait time)

Jan. 15, 2021

Much about your experience depends on who you get for a customer service agent. Sylvia is awesome! She even made me a video illustrating a solution to my problem. I wish there was a phone number, though, so that I could talk to someone when I'm having problems with the app.

Jan. 15, 2021

Customer service is outstanding. Anything we've had a question about has been answered and everyone is nice. Bryan has helped us tremendously!