All reviews

Rating Breakdown

  • 5
    95% (1,077 ratings)
  • 4
    2% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (31 ratings)

Reviews with Text

  • 100% (1,130)
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5 / 5 Share

June 10, 2020

Great support for SMS - and easy to set up and use! The results are easy to track and use for detailed marketing efforts.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 10, 2020

Great for SMS marketing! Zev helped me install it and it has been a great help in connecting with our customers.

Store

STRATA

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2020

The best tool for SMS & MMS Marketing + Great Sales & Support team! Shannon is a superstar who understood our requirements and at times expedited their dev team to add new functionalities to help us in our automation setup.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 9, 2020

One of the best apps for SMS marketing I have found for shopify stores. Very useful and user friendly and setup takes minutes. And Zev from customer service is a class act. Really good setup and tech support.

Using app

About 15 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 9, 2020

Great CX support! Super helpful for people who are totally new to SMS. I wish I could give more stars!

Store

TUSHY

Using app

19 days

Total reviews

9

Average rating

5.0

5 / 5 Share

June 8, 2020

Excellent tool, support and resource. A++ tool! Thanks Shannon for your excellent onboarding and help!

Using app

28 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 8, 2020

Support is wonderful. Thank you Shannon and Postscript. This is worth every penny, expensive relatively but conversions have been great.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 8, 2020

I love this app for SMS marketing. Easy to use, set up and the customer service is also great. I definitely recommend it.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2020

AMAZING CUSTOMER SERVICE and prompt to the point answers. I absolutely enjoy the app so far. Would definitely recommend

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2020

Great SMS platform, seamless integration and stellar customer support. They're definitely leading the SMS game!

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 5, 2020

Shannon (and Zev) and this APP are tots amazing! She rocks and had an awesome ideas to help us launch our SMS program!

Using app

About 1 hour

Total reviews

16

Average rating

4.8

5 / 5 Share

June 3, 2020

It has been an absolute pleasure working with the team at Postscript. From their strategy insights to their customer service they have been invested from the beginning in helping us grow our business and get the most out of their tool. Couldn't recommend them enough as a text solution for business!

Using app

10 months

Total reviews

9

Average rating

4.9

5 / 5 Share

June 2, 2020

Great customer support! I was able to jump on a chat with a super knowledgeable person who helped me right away. They resolved my issue and got me onto the rest of my day. Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2020

I'm just getting started and trying to figure out if this app is a good fit for our mid-sized company but so far it seems like a really great fit. Getting my account set up was easy and I had a very helpful consultant via their messaging chat. Zev helped me out with a few onboarding questions and was a bright spot in my day. I would highly recommend giving them a shot with your business.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2020

Very quick conversions, help land sales almost immediately. Great customer service! Thanks for the help Zev.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2020

Zev took the time on a late Saturday night to get me set up with automation and figure out an issue. Excellent introduction this this company! Thank you so much for the great customer service.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 29, 2020

Loving what we're seeing so far from this app and the team at Postscript is super helpful. 5 stars all the way!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2020

Excellent app. Makes being compliant easy and the training/UX of the app drives you towards best SMS practices. Their base flows/campaigns are great starter templates and you will see value right out of the box. One of the few SMS Marketing tools that does Shopify Checkout opt-in well, some don't do it at all which is a deal breaker in my mind. As well as some great integrations (we utilize Klaviyo and being able to combine our sign-up forms was a key requirement for us). Lastly, their Live Chat support has been insanely good. I get responses almost instantly and their CS team is extremely helpful and has never failed me. Look forward to building our SMS strategy out more with Postscript and seeing how they evolve to bring more value to our marketing.

Store

Proof

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2020

Great prices and some of the fastest tech support I've seen for a Shopify app. Interface is nice. So far so good!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 28, 2020

I've been using it for a month now. Customer support has been there all through my setup. Support staff is friendly and helpful. Really easy to get started. Integrates easily with Klaviyo and AfterShip.

Using app

About 1 month

Total reviews

1

Average rating

5.0