Postscript SMS Marketing
All reviews
This has been the best app I have used! The customer service is extraordinary, the set up is easy to use and I am so happy I installed!
This app is amazing! It has increased sales so much! My customers love it. I wish I could get all of my mailing list to move over to text message. (I'm working on it) Conversions are great! Customer service is top notch. I am very happy with this app! Update: 5-28-24 I have been using this app for 4 years and it has been great until recently. I installed a new template and had a grand opening event. I had over 10,000 credits and the system said that I did not have enough for my campaign. It sent out 2 text messages. It prompted me to pay $51 more for the campaign. I refused because I had enough credits. My grand opening was ruined. I contacted support and they responded but not helpful. I’m bummed that I have to look for a new app now. Such a hassle.
Easy to navigate dashboard, intuitive UX, seamless integration with our apps, and next level customer support -- Postscript SMS is the total package !
The app works great! I've already recovered tons of revenue via SMS abandon cart and win-back texts.
Love Postscript! It's robust and effective while still being useer-friendly and practical. We're seeing an ROI 3x better than email and conversion rates 60% higher than our site average. I highly recommend every marketing team to add Postscript to their stack.
You need text marketing and you need this app we have increased our revenue by 30% since moving to postscript. Our Marketing agency showed us this and now we are hooked. We have over 7 text automations setup.
One of the great things about this app is the amount of segments and filtering they allow brands to do to contact the right group of customers. There are an endless amount of filters that you can then automate on top of, which makes the app very versatile in nature. If you learn enough of their platform, you can really customize it to the experience you want to build for consumers. Also, not to mention, their live chat is fabulous! I have so many questions while learning the ins and outs of the system, and they make it super easy by connecting to a support agent in minutes to answer your question. Very prompt. Everything I look for when choosing the right partner to work with on our store. Thanks to the Postscript team and Adam for being so helpful in on-boarding me :)
Awesome SMS platform. I tried a few from the Shopify marketplace but none impressed me as much as Postscript. The alternatives did not have segmentation on the level of detail that Postscript provides. A bonus is that they recently redid their pricing model, compared to the other alternatives this is a better cost effective option. There is no base rate + cost per msg, just a very simple monthly credit system, no hidden fees. Their support is also top notch, they were able to make a custom adjustment I needed for segmentation.
This app is very user friendly. Customer service consistently goes above and beyond. The pricing is super competitive and we are seeing a great ROI
Before downloading the app I spoke with Zev in customer service and he was very nice and professional. He answered all of my questions and gave me more info which really helped me to decide to download this app. it's perfect for my business. It has everything i was looking for in a text marketing app. also Steadman was nice and helpful as well. Great team! Excellent customer service.
Been using the app for a few weeks. Makes it very easy to set up automated text messaging for Shopify customers. Very happy so far.
Customer service is awesome!! Setting up texting to send fun wallpapers and art to customers- excited to learn more about it too!
absolutely amazing app! as of right now our ROI is about 15X and we only had the app for a month. As one of our most profitable app we definitely recommend it. By the way, the customer service is amazing! Every single time we needed them they were there to assist us within minutes! Thank you Zev and Shannon for all the assistance and congratulations on the app itself!!!!
Great support for SMS - and easy to set up and use! The results are easy to track and use for detailed marketing efforts.
Great for SMS marketing! Zev helped me install it and it has been a great help in connecting with our customers.
The best tool for SMS & MMS Marketing + Great Sales & Support team! Shannon is a superstar who understood our requirements and at times expedited their dev team to add new functionalities to help us in our automation setup.
One of the best apps for SMS marketing I have found for shopify stores. Very useful and user friendly and setup takes minutes. And Zev from customer service is a class act. Really good setup and tech support.
Great CX support! Super helpful for people who are totally new to SMS. I wish I could give more stars!
Excellent tool, support and resource. A++ tool! Thanks Shannon for your excellent onboarding and help!
Support is wonderful. Thank you Shannon and Postscript. This is worth every penny, expensive relatively but conversions have been great.
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