All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

Jan. 15, 2021

The Postscript team and platform are great! I really appreciate how detailed and advanced the self-serve tools are and the customer service team has been extremely responsive and helpful with troubleshooting, integrations, and any other questions I've thrown at them.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

The customer service is amazing! This is our first time trying SMS and the postscript team held our hand and never ever rushed us. We asked so many questions and they let us know about best practices and even gave us ideas!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

Love it so far customer support has been very helpful and efficient I appreciate the help. Thank you sylvia was a great help thanks

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

The support team is incredible. They're all quick to respond and will go above and beyond helping you with your question and even suggesting different strategies.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

Highly recommend, Bryan was great. Dealt with some bad representatives before.. Bryan is a keeper! Thanks!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

I just signed up and so far so good. Their support team especially Sylvia has been amazing to work with. I would highly recommend Postscript if you're comparing SMS marketing apps.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

This app has is one of the most important to have on your store! It has generated us thousands of Dollars in the past week! Plus great customer service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

Fantastic Customer Support! Love the help I got when having technical issues. Overall, great app and great support team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

I haven’t had any major issues so far which is great. I’ve had the app for about 30 days now and it has worked just fine for me!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

Wonderful SMS marketing app! Perfect for my company! The customer service was wonderful! Download this app tday!

Using app

9 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 8, 2021

Brian is the MVP. Awesome support and understanding of your needs. This man here is golden. He walks you through what needs to be done and full assist. Patient and awesome

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

I'm very happy with this app so far. I have tried several other companies and been disappointed. The features are great and the customer support is even better!

Store

Truvani

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

Incredibly customer service! Hit a snag when testing our pop ups and automated messages. Sylvia literally walked me through every single step! She tested them on her own devices, shared screenshots and reset the original number we were using to test to get things working like they should! Super happy to have help available when I needed it and Sylvia was so dedicated to solving our problems. Five stars!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

I recently started using Postscript and I love it! It has all the features you need to send a successful text campaign. Plus getting help is easy if you need it. They respond quickly and are very helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

Excellent customer service. Thanks Shannon for helping us during our free trial :) already seeing results.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Best tool for text message marketing hands down. Popup toolset is very useful as well. complete package.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

I needed to automate my sms marketing from typeform and the service was great. Really appreciate it because it helps get my tasks done quicker.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2021

We just onboarded this past month. Everything is going well so far and the service is great. We had some questions on NEW YEARS DAY and the support team was very responsive still. Thank you to Zev for helping us out right away!

Store

Huron

Using app

15 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 1, 2021

App is used for SMS marketing for my shoetique. Was having issues with uploading images for automations/campaigns. Reached out to customer service on New Year's day and was assisted by a fellow Tennessean named Shannon. She was super helpful and very sweet. Used the recommendations for sizing she gave and it worked. Thanks so much for your help, Shannon!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

The customer service is fantastic. They helped me out over the holidays with all my new user questions even though they didn't need to because they weren't officially working that day. That's above and beyond. I am super excited to have this app now!

Using app

5 months

Total reviews

6

Average rating

5.0