All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 30, 2020

Sylvia from Customer support was very helpful!! Got my issue taken care of in less than five minutes! I get tons of sales as well, text is better than email for my niche.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

I just started this application. So far the support team is excellent. I look forward to using the the app.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

I am 15 days into my free trial and have gotten great customer service when I have had questions. They have training videos to help you navigate how to get the word out. And I have already seen a return on investment enough to cover my first paid month and leave my old text service and make the switch.

Using app

16 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 29, 2020

This app is very good and the support is outstanding! They answered all my questions and checked all my automations on the spot. I'm saying this because it could be a bit confusing setting everything up for the first time.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2020

I use this app to market via sms and this app is the best tool for converting sales! So easy to use! I love the different insertion options to make your sms super fun!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2020

Great app! A huge plus for me to give this a 5/5 and going out of my way to leave a review is their customer service. New apps are always alien to me, but their CS (Bryan especially), answered all my questions and was very fun to talk to.

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 28, 2020

Very helpful customer service. Walked me through every issue and question I had which made learning the app easier.

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 28, 2020

By far one of the best apps offered with amazing customer service. Sylvia was a great help! Highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2020

I installed this app 2 days ago after checking a lot of apps in the store. They are a class apart & really care for customers. You will know what's sms marketing all about. The service attitude seems just right, they attended on Christmas eve too, hard to believe! Rocking team, awesome!

Using app

12 days

Total reviews

14

Average rating

4.9

5 / 5 Share

Dec. 24, 2020

Definitely my go to app for SMS. They even answered my support on Christmas eve. Support is awesome. Service is awesome. 'Nuff said.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

This app has been a game-changer for connecting for customers so far! It's very user-friendly, and customer service has been great at helping me through how to set up keywords and automations. Everyone should give SMS marketing a go, at the very least for select VIP customers as it's an untapped channel.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

I'm new to this app but have already gotten excellent help from the onboarding team as well as the chat. That's an excellent sign of great things to come! Initial onboarding was fast and easy, and very clear.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

I have just started using postscript today and I already know I am going to like it. They were super helpful and quick to answer all my questions!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

I've been using postscript since October. Love the free trial and support is very helpful. You won't be lost with them. I recommend

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

Incredibly nice support team. Shannon was very empathetic and responsive to my needs. I appreciated her allowing me to test features after my trial.

Store

ELAVI

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 22, 2020

Recently implemented Postscript and excited to use it for our SMS marketing campaigns. The customer support team is extremely helpful and very fast at responding! I highly recommend Postscript to any e-commerce business.

Store

OJOOK

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

I love being able to reach out to my customers. This helps me beat the FB algorithm and give me customers important info! The ability to set up the automations really helps personalize everything and makes it very easy to use!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

Michael helped me out with much patience and expertise. I really appreciate Postscript and their team for helping me drive my business forward with confidence. SMS is a gamechanger and Postscripts OWNS it. Great app and excellent team/service.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

Postscript has been very help to my business, by allowing me to quickly get information out to my customers, such as new arrivals and sales. On top of that their customer support is so Awesome, Fast, and Very Helpful. Shannon was so patience, and gave me precise instructions that allowed me to fix my issue in minutes...along with giving me an encouraging words to conquer the areas of the app, I wasn't familiar with!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2020

The Postscript App allowed me to quickly build my text messaging program and my customers love being able to get a discount just for signing up! I can also tell immediately after sending out a message what traffic I have from it on my Shopify store.

Using app

Over 1 year

Total reviews

4

Average rating

5.0