All reviews

Rating Breakdown

  • 5
    95% (1,077 ratings)
  • 4
    2% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (31 ratings)

Reviews with Text

  • 100% (1,130)
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5 / 5 Share

May 28, 2020

Great customer service, quick to get back and solved all my issues with no fuss. Easy to chat with

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

I just started using this app on Monday and im impressed already. I only set up one campaign so far, but it's very easy to use. I also needed help with a product link and Zev was very helpful! He provided insight that product uploads take up to a day to sync with Postscript, but gave me an alternative to add the direct url link instead. And it still sends as a shortened link. Looking forward to continuing with them. 5 stars so far!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

Amazing app, even better support. Zev stayed on chat with me while I set it up, took all of a couple minutes, and we are already collecting subscribers. Jumped ship from another provider mostly for the segmentation and ease of use of the platform, which looks amazing. Nice app. Can't go wrong here.

Using app

35 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

May 27, 2020

Postscript is definitely the go-to app for SMS Marketing in my experience. It's perks seem greater than the rest.

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2020

Great customer service team, really helped us out onboarding and continues to be helpful as we build our SMS program! Platform is intuitive and has great features, plus they're continually coming out with more!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2020

Great app, lots of custom Shopify integrations that are big differentiators, and support is excellent too.

Store

Blume

Using app

15 days

Total reviews

14

Average rating

5.0

5 / 5 Share

May 26, 2020

Great app - easy to use, but above all, great customer service with real people who actually respond right away. I have worked with Shannon and she's been outstanding in helping us out.

Store

AZOTH

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2020

Great customer service! They are always willing to go above and beyond for you. Love this app! Their SMS flows make our program that much easier.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2020

Great customer service! They are always willing to go above and beyond for you. We love this app! Very customizable too!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2020

Awesome app, great support! Highly recommended for Shopify + reCharge stores! Love how many integrations they have.

Using app

6 days

Total reviews

11

Average rating

5.0

5 / 5 Share

May 22, 2020

Great support team, they're quick to answer and help the best they can. Still relatively new to the app, it has more ecomm-focused features than other's I have used so that's a plus. I have hit some minor hiccups with tracking and features I'd love to see them implement, but from what I see and what they say they take feedback seriously so hoping to have those resolved / implemented!

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2020

zev and shannon provide great customer support. still early on but liking it thus far. 13 more characters.

Store

Cheeky

Using app

2 days

Total reviews

9

Average rating

4.6

5 / 5 Share

May 20, 2020

I just love the Postscript App. So easy to use. Customers love it and it's a money maker. You absolutely can't lose. Best of all the support is top-notch in every possible way. Kudos to Zev for swift and accurate help with my concern today.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 19, 2020

Postscript has been great so far! Their live support chat is very useful and Zev has been awesome helping me out with any questions that I may have!

Store

Sonix

Using app

12 days

Total reviews

5

Average rating

4.8

5 / 5 Share

May 19, 2020

Great app to do text marketing! Fairly easy setup and great customer service! I do think it's a bit more expensive than other text platforms, but I think I prefer it because of the ease of use and the upfront pricing.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2020

We just got this app today. Super excited about trying out. I'm already really happy with the customer service. Super fast to respond!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2020

The best texting platform I think that is available right now. Ive seen huge growth with this app. Awesome customer service. Its a must get.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2020

Shannon was amazing. She was super nice and answered my questions . I appreciate good customer service.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2020

Postscript is the best app out there. Flows & automations are top nodge and their customer service is the best. One of their customer reps- Shannon- has been particularly instrumental in helping us set up our text marketing/CX strategy. Would recommend this app to any fellow startup or larger business!

Store

rmdy

Using app

10 months

Total reviews

11

Average rating

5.0

5 / 5 Share

May 18, 2020

Thrilled with our Postscript experience. Seamless integration, solid user interface, exceptional customer service. Shannon & their entire CX team is top notch. Highly recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0