All reviews

Rating Breakdown

  • 5
    96% (1,136 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,185)
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5 / 5 Share

June 17, 2020

I just download the app and had some doubts but Zev help to figure out. Excellent customer service! Fast and very friendly, keep walking guys

Store

TrueJoy

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2020

I have tried quite a few SMS platforms out there and I think I will stick with this one. Support is really great & responsive and there're so many options for segmentation in order to refine my marketing which is what I need. The UI is also easy to use. I like it!

Using app

20 days

Total reviews

20

Average rating

4.6

5 / 5 Share

June 16, 2020

Incredible service. Incredible layout, and coding. Incredible return. Love everything about it!

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 16, 2020

Zev is incredible at support. The software is great! Definitely install and use Postscript if you want to use SMS mrktg.

Store

Cloudy

Using app

13 days

Total reviews

10

Average rating

4.6

5 / 5 Share

June 16, 2020

THEY ARE THE BEST THANK YOU SO MUCH FOR HELPING ME WITH MORE STORE AND RTHANKS FOR HAVING THE BEST CUSTOMER SERVICE

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2020

i love the fact that someone is always there to help! im excited to start using postscripts, i know its going to take my company to the next level!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2020

Postscript is just great. I was surprised by how an SMS marketing platform can maximize your revenue. Every eCommerce business needs to use an SMS platform and Postscript is just a great option and their customer support is super helpful.

Using app

7 months

Total reviews

12

Average rating

4.3

5 / 5 Share

June 15, 2020

We LOVE Postscript! The app is very easy to navigate and their customer service is spot on! This is by far the best SMS and MMS platform that we've used.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2020

This app came highly recommended to us by several other shops. It is easy to use, the support team is excellent and we are excited to see the results!

Store

cabine

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2020

Postscript is a fantastic app that easily allowed us to integrate text marketing to our business and we have seen a huge ROI. The interface is user-friendly and easy to use and the support throughout set up and after has been stellar. They are quick to answer questions and help you make the most of your plan.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2020

This has been the best app I have used! The customer service is extraordinary, the set up is easy to use and I am so happy I installed!

Using app

10 days

Total reviews

17

Average rating

5.0

3 / 5 Share

May 19, 2024

This app is amazing! It has increased sales so much! My customers love it. I wish I could get all of my mailing list to move over to text message. (I'm working on it) Conversions are great! Customer service is top notch. I am very happy with this app! Update: 5-28-24 I have been using this app for 4 years and it has been great until recently. I installed a new template and had a grand opening event. I had over 10,000 credits and the system said that I did not have enough for my campaign. It sent out 2 text messages. It prompted me to pay $51 more for the campaign. I refused because I had enough credits. My grand opening was ruined. I contacted support and they responded but not helpful. I’m bummed that I have to look for a new app now. Such a hassle.

Using app

Almost 5 years

Total reviews

19

Average rating

3.8

5 / 5 Share

June 12, 2020

The app works great! I've already recovered tons of revenue via SMS abandon cart and win-back texts.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2020

Love Postscript! It's robust and effective while still being useer-friendly and practical. We're seeing an ROI 3x better than email and conversion rates 60% higher than our site average. I highly recommend every marketing team to add Postscript to their stack.

Store

MOUTH

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

You need text marketing and you need this app we have increased our revenue by 30% since moving to postscript. Our Marketing agency showed us this and now we are hooked. We have over 7 text automations setup.

Using app

4 months

Total reviews

11

Average rating

4.9

5 / 5 Share

June 11, 2020

One of the great things about this app is the amount of segments and filtering they allow brands to do to contact the right group of customers. There are an endless amount of filters that you can then automate on top of, which makes the app very versatile in nature. If you learn enough of their platform, you can really customize it to the experience you want to build for consumers. Also, not to mention, their live chat is fabulous! I have so many questions while learning the ins and outs of the system, and they make it super easy by connecting to a support agent in minutes to answer your question. Very prompt. Everything I look for when choosing the right partner to work with on our store. Thanks to the Postscript team and Adam for being so helpful in on-boarding me :)

Store

Zenergy

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2020

Awesome SMS platform. I tried a few from the Shopify marketplace but none impressed me as much as Postscript. The alternatives did not have segmentation on the level of detail that Postscript provides. A bonus is that they recently redid their pricing model, compared to the other alternatives this is a better cost effective option. There is no base rate + cost per msg, just a very simple monthly credit system, no hidden fees. Their support is also top notch, they were able to make a custom adjustment I needed for segmentation.

Store

ASRTD

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 11, 2020

This app is very user friendly. Customer service consistently goes above and beyond. The pricing is super competitive and we are seeing a great ROI

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 11, 2020

Before downloading the app I spoke with Zev in customer service and he was very nice and professional. He answered all of my questions and gave me more info which really helped me to decide to download this app. it's perfect for my business. It has everything i was looking for in a text marketing app. also Steadman was nice and helpful as well. Great team! Excellent customer service.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

Been using the app for a few weeks. Makes it very easy to set up automated text messaging for Shopify customers. Very happy so far.

Using app

9 days

Total reviews

3

Average rating

5.0